Coyote Cruises
Coyote Cruises
3.5
11:00 AM - 5:00 PM
Monday
11:00 AM - 5:00 PM
Tuesday
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Sunday
11:00 AM - 5:00 PM
About
One of Penticton’s unique and favourite summer activities is floating down the River Channel. Visitors are invited to rent inner tubes and rafts and take a leisurely ride down the 7 kilometre long Channel to Skaha Lake. The River Channel is located between Okanagan Lake and Skaha Lake. The float starts at the Coyote Cruises launch site at 215 Riverside Drive. If you need floating tubes and a ride back to your vehicle Coyote Cruises will provide both. If you are looking to rent a tube or raft or simply require transportation once you are done floating the Channel, Coyote Cruises can help you out. Pick up is at the end point only in 2020.
Penticton, British Columbia, Canada

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(3 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles190 reviews
Excellent
74
Very good
50
Average
16
Poor
14
Terrible
36

cahochi
Edmonton, Canada3 contributions
4.0 of 5 bubbles
Jul 2020 • Family
Great trip was pretty relaxing the dam was open so it only took about 1.5 hours which was perfect. We went on a quad float first as I’m waiting a hip replacement so didn’t know if I could do it alone. Was fine so went down a second time on single tubes. Excellent. No staff to help to catch you but was not that bad to depart. If you buy tickets ON LINE wait in Tube Rentals line not in tickets. I thought we had to get our wrist bands first no need. They will do that in tube rentals line if you pre pay. Bus ride back was fine with experienced gentleman driving were excellent they played some great music and were very safe. Only water and drinks for sale in beginning. Midpoint was closed and chicken shack at end was closed. Maybe Covid. Maybe because it was slow from low vacationers. But we enjoyed. Thank you
Written July 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelingACES
Chilliwack, Canada3 contributions
4.0 of 5 bubbles
Jul 2021 • Couples
Booked bus online very efficent on pickup, bus driver saw the wrist band. And waited while we quickly deflated our tubes. The only complaint was a bit of disorganization at the rental area, they seemed confused and flustered. The best positive was we couldn't use our bus reservation on Thursday (when we had originally booked for), but they did let us use it Friday instead with just a phone call and good communication
All great fun....
Written July 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bojan D
Vancouver, Canada4 contributions
4.0 of 5 bubbles
Aug 2020
The staff was good and kind. We rented a quad island but combo, which means we could go down the lazy river all day until closing.
The problem was that the wind was blowing like crazy in the opposite direction of the river stream and the island was pretty high above the water which was slowing us down significantly. All other, smaller floaties were faster than us and bumping us occasionally.
At one point I jumped into the water and pull the island which helped a little, but it was hard to hold on to it, as it has just small rings that are used for tying it. My hand slipped and I lost my grip. The river was fast and carried me away before I could catch it again. I used all my strength to swim back, but I couldn't reach it. I am not a bad swimmer, but the current was too strong and the wind was slowing down the island to a crawl. While my family panicked, I swam to the edge and waited for them to pass, which allowed me to catch them from behind.

Directions to the end of the ride were clear, every 100 meters, but the wind there was the strongest, so we were not moving forward at all, on the contrary. We started moving backward. I had to use the paddle they provided to finally get to the end.

The ride was supposed to last and hour or so, but it was three hours for us. We didn't go again as we were all exhausted, so the package wasn’t really useful for us.

We found out that there is an option to pay only for the bus and use your own floatie, which we had. That option wasn't on the site. If we knew that, we would've saved money.

In short, the staff is good, it's kind of pricey and the ride isn't always smooth.
Written August 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SalsaMom
Edmonton, Canada7 contributions
1.0 of 5 bubbles
Aug 2020 • Family
I booked Coyote Cruises online. We chose a 6 person tube and a $15 waterproof bag (didn’t pick up the bag as I actually forgot that we ordered one online, only to remember about it at home). Having never gone on a tube ride down the canal, liking to be prepared and being a parent to an anxious teen, I had some questions about what the tube looked like so that we could better prepare for our trip. I tried to contact the company via a phone number that was sent to me on the confirmation e-mail and that number was out of service. Searched online and I noticed that they only communicate via text on a DIFFERENT phone number. So, I texted them 3 1/2 hours prior to our reservation. No response. I found the company on Instagram and messaged them there. No response. So, I sent them an email with my questions as a response to their confirmation email. No response. I finally heard from Coyote Cruises via Instagram 2 hours POST cruise.

Interestingly enough, one of my children texted them with my question 10 minutes prior to leaving our home and received a response within minutes, giving use very little time to prepare properly.

Upon arrival, I came to a chaotic scene with people wondering where to pick up tubes and non-existent parking space. I asked to speak to a manager so that they can explain about the miscommunication and to express my frustration.

Instead of even a simple apology, or a valid explanation, I was berated and spoken to in a very condescending manner. I was given the excuse that they only communicate intermittently when they have the time. I was confused as to why my son who communicated hours after me received a response and I had not. The manager gave me some half-assed explanation about how they only answer the texts that they see in between floats and then further went on to say that sometimes they simply don’t have the time to respond until the next day. Or the day after that.

In short, not a very professional company. A recommendation is that they have a dedicated person to man the communication.

The positives for the company was that the bus ride back was well organized and masks were provided.

On a separate note, the canal was gorgeous and my family had a blast. But that had nothing to do with Coyote Cruises. Rather, the other people floating were extremely social and the atmosphere was upbeat and lively. We were lucky enough to have perfect weather. The water was clear, clean and refreshing.

Next time, I will be saving a whole bunch of money and I will be purchasing my own float to go down the canal and
simply a bus ticket back.
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PaprikaMama
1 contribution
5.0 of 5 bubbles
Jul 2020 • Family
We booked a 4 person tube for a family of 2 adults and 2 kids ages 8 and 9. We were pleasantly surprised to be handed a giant orange tube that had a mesh bottom and plenty of room for the 4 of us and our cooler! We took a light swim backpack to carry our thongs. We intended to tie it on but with all the space it wasn't necessary. We just left them floating in the mesh. As first-timers, the instructions at the send off were great. They showed us pictures of what the exit signs looked like and helped us launch. With the mesh bottom, you could cool off without leaving the tube, but my husband and one of the kids jumped out and swam alongside as well. The mesh bottom would be ideal for very young children!
It was the end of July and they told us that the dam was still fully open so it was a quick ride at about 1 hr 15 mins, but you could go again with your wristband (just not on a quad). We ended up going twice more, both times on double tubes which are more traditional tubes with open donut holes The girls actually seemed to enjoy this more as they were able to get in and out of the tube or just dangle their legs. We had a short piece of rope that we held at times when we wanted to stick together. *Note that tying tubes together is not permitted. We had a soft insulated cooler bag from IKEA that we tied off onto one of the tube handles and dragged it along in the water.
There are washrooms at the launch area and an Edo Japan about a 4 minute walk from the launch if you need to feed the troops. There is also a food truck at the exit area, but we hopped on the bus right away so didnt see what they had. The buses were pretty quick and they sprayed your hands and gave you a disposable mask before you got on. Our bus driver was fabulous. Really loves her job and it shows. There are washrooms at the launch area.
Along the channel we saw fish, ducks at the waters edge and barn swallow nests in the bridge rafters. It was pretty neat to see ducks flying beside you - you don't often get to see them at that angle!
We paid $120 taxes included for the tube rental, bus trips and a waterproof iphone case on a lanyard. The case and lanyard is highly recommended - we saw two iPhones in the bottom of the channel that day and it was also nice to get some photos.
Our whole family had a great day in the water. We thought it was good value for our money and a great family activity.
We will definitly do it again next year!
PS if you have snorkels and goggles, bring them.
Written July 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danielle A
6 contributions
5.0 of 5 bubbles
Aug 2020
Great family activity - everyone had a lot of fun during the float.

Reserved online before we arrived and they had the tubes ready for us to go. Smooth check-in process. The double tubes are great for families with little kids, to make sure the kids don't float away from you.

The bus back was really convenient - they made sure everyone was spaced throughout and was wearing a mask.

On busy days, make sure you arrive early because there is no dedicated parking lot and finding parking in this area is terrible.
Written August 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bbjd2
Abbotsford, Canada2 contributions
2.0 of 5 bubbles
Aug 2020 • Family
The channel itself is amazing, has been since I was a teen. Paid $75, pretty pricey compared to being free last time I went. Got to the ticket line 10 min before opening, already a line up. Finally got to till I showed my email reservation, wrong line. I told them they should have better signage saying if you purchased tickets online go to tube pick up line so we aren't waiting 15 min in there wrong line up. Service was ok, bus ride was great, went for second run so got in right line and young girl says no no you can only ride once. Told her I didn't pay $75 and drive 3 and a half hours to go once. Before I got upset another young girl said no it's ok..... what the heck
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John Doe
6 contributions
3.0 of 5 bubbles
Aug 2020
Honestly I wasn't planning on going, but the rest of the family decided to do it. Overall, it's just a 1.5 hour slow drift down a river. Fun once, but wouldn't do it again. With covid going around, I was thankful that everyone was provided a mask to wear on the bus ride back. When you get near the finish mark, just remember to move to the right. If you're not able, there are thankfully volunteers that will throw a rope to you (thanks to whoever that was that threw the rope)

One thing to remember: PUT SUNSCREEN ON. Slather yourself in that stuff. I'm fairly tan and I still got a sunburn on anywhere I didn't cover. Prefer to go when it's cloudy

Oh also, personal recommendation, but if you're coming with a large group, buy and inflate a huge inflatable yourself instead of using theirs. It's a lot more fun that way, but still buy a ticket since the bus ride back is worth the cost. Bring snacks and drinks
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carlie J
Vancouver, Canada123 contributions
2.0 of 5 bubbles
Jul 2020
Floating the channel is definitely a great summer activity however, if possible I would recommend bringing your own floaties and having two vehicles.

Coyote cruises is a little on the pricy side for what you get. The staff are not flexible when guests need assistance, the floaties themselves were in good condition and I was happy to see them being sanitized between users. The wait for the bus pickup was long and there was zero organization about who was waiting in line first to board and who didn’t make it on. The bus ride was bumpy and uncomfortable.

It is nice that they sell snacks and essentials but the bathrooms on site are gross.
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taramichelle
Calgary, Canada14 contributions
3.0 of 5 bubbles
Aug 2020 • Friends
Good: Our island raft fit 8 people comfortably, and the float was fun. The bus arrived on time and we were given masks and hand sanitizer to use. Staff seemed busy but decently professional.

Bad: The online booking is difficult because you need to go into each time slot to see if there is availability for the type of raft you want to rent. Considering there are bookings almost every 15 minutes, it is not efficient. When I texted the help line to ask for help, they told me that if I can’t find availability, it’s booked, which wasn’t helpful.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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