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Tourism Nanaimo Visitor Centre

Closed Now: 9:00 AM - 4:30 PM
Open today: 9:00 AM - 4:30 PM
Review Highlights
Lost

If you need to know what there is to do around Nanaimo, stop here. They have friendly staff that... read more

Reviewed September 17, 2018
Deb F
,
Nanaimo, Canada
Scenic British Columbia

Tourism Naniamo Welcome Centre Nanaimo British Columbia was very helpfulmwith free maps and... read more

Reviewed July 13, 2018
chickandbeast
,
Southgate, Canada
Read all 32 reviews
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Traveler Overview
  • Excellent58%
  • Very good21%
  • Average15%
  • Poor3%
  • Terrible3%
Sep 17, 2018
“Lost”
Jul 13, 2018
“Scenic British Columbia”
About
We are the official Visitor Centre for Nanaimo. We would love to help you #ExploreNanaimo. Washrooms, wifi, off-leash dog park and small gift shop. Come let us show you how to #ExploreNanaimo!
Closed Now
Hours Today: 9:00 AM - 4:30 PM
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Suggested duration: < 1 hour
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2450 Northfield Rd, Nanaimo, British Columbia V9S 0B2, Canada
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1 - 10 of 29 reviews
Reviewed September 17, 2018

If you need to know what there is to do around Nanaimo, stop here. They have friendly staff that know where people like to check things out! Information at hand and you can plan out your day, week. While you are here.

Date of experience: July 2018
Thank Deb F
Reviewed August 14, 2018 via mobile

This is a great little rest stop but it is Gay Guy Central. All times of the night and day. Hopefully they lock the bathrooms at night.

Date of experience: August 2018
1  Thank gringomama
Reviewed July 13, 2018

Tourism Naniamo Welcome Centre Nanaimo British Columbia was very helpfulmwith free maps and information.

Date of experience: June 2018
Thank chickandbeast
Reviewed November 9, 2017

Our group visited the centre and learned a lot about Nanaimo, including the parks and trails in the area and the Nanaimo Bar tour - where you could tour and try the different Nanaimo bars and what attractions to visiti. They provided maps and brochures...More

Date of experience: March 2017
1  Thank YKBrow
Reviewed September 28, 2017

We did something unusual and waited to plan our activities in Nanaimo based on what we found at this location. Despite the website saying it was open and the posted hours saying it would be, it was NOT and there was no suggestion of other...More

Date of experience: September 2017
Thank Drew G
TourismNanaimoVC, Visitor Centre Counsellor at Tourism Nanaimo Visitor Centre, responded to this reviewResponded October 30, 2017

Hi Drew! I can understand your disappointment. I hope you had a wonderful visit beyond this experience. We recently updated our website and our current Hours of Operation are Monday - Friday 9am-5pm, and closed on weekends. From May Long Weekend to September Long Weekend...More

Reviewed April 9, 2017

It is nice to have a place you can stop at and let the dogs out for a stretch their legs and people too. The grounds are not very clean and neither were the bathrooms. I think when this is a persons first stop into...More

Date of experience: April 2017
Thank retepremhel
TourismNanaimoVC, Visitor Information Counsellor at Tourism Nanaimo Visitor Centre, responded to this reviewResponded October 30, 2017

Hi There! Thanks for your feedback. We have new cleaners since your post. Please drop by for a visit next time you are in town and let us know what you think. Our staff and volunteers recently joined the Volunteers in Parks Program where we...More

Reviewed November 7, 2016

We stopped here to get a map of the area and the lady that helped us was so friendly and pleasant. I would highly recommend you start your trip here. There are lots of suggestions that will make the trip there worthwhile.

Date of experience: October 2016
Thank deborahb804
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded January 26, 2017

Hello Deborah - thank you so much for your review! We are thrilled to hear that your stop at our Visitor Centre was so memorable. Hope you get to come back and visit Nanaimo again soon :)

Reviewed September 25, 2016

Happy that they were open on Saturday. The young lady was very helpful with information, especially advising us that the road to Tofino was windy and difficult, but we weren't happy that she recommended Troller's Fish and Chips as a place to eat. We found...More

Date of experience: September 2016
Thank LeeTes
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded September 28, 2016

Thank you for your feedback, and glad you stopped in on Saturday when we were open. We are sorry that the suggestion to Troller's wasn't a good fit for you. Normally this is a very popular place for fish & chips, especially with it's location...More

Reviewed September 12, 2016

I love the setting - a small, friendly-looking building with sod on top! Easy parking, and easy to find. The 2 ladies inside were knowledgable about local hiking areas, and made us feel welcome.More

Date of experience: August 2016
Thank ChrisofCalgary
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded September 28, 2016

Thanks for coming by! We are so happy to hear that our staff were knowledgeable and helpful when you popped in. We get a lot of comments about the roof, you'd be surprised! People keep saying to put goats up like at Coombs ;) Hope...More

Reviewed August 24, 2016

We were so glad we dropped by, as all the suggestions and maps came in so handy and helped us have a good time in the one day stay in Nanaimo. The lady that helped us was friendly and lots of fun. A very positive...More

Date of experience: August 2016
Thank Les_Landau
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded September 8, 2016

Hello Les_Landau - so happy to hear you had a great experience at our Visitor Centre! We pride ourselves on friendly staff and helpful information for all who stop in. Hope to see you again soon in Nanaimo!

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Questions & Answers
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emiliebuchan
May 30, 2017|
Answer
Response from Dino T | Property representative |
Hi Folks! Our official Visitor Centre in Nanaimo is located at 2450 Northfield Road and we do offer free parking for large vehicles such as trucks with travel trailers. If you would like to visit downtown we also have an... More
0
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886suev
October 31, 2016|
AnswerShow all 3 answers
Response from Dino T | Property representative |
Good question, Sue. We don't own the property...so can't own it on TA either. You could request to the Regional District of Nanaimo (RDN) that they add it?
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