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  • Excellent92%
  • Very good6%
  • Average2%
  • Poor0%
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About
With up to 20 daily departures, you can fly between Nanaimo Harbour and downtown Vancouver, South Vancouver (YVR) or Sechelt on a scheduled service flight. Want to try flying on floats? Join us for a scenic panorama tour and experience Nanaimo from...more
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90 Front St | Unit 1A, Nanaimo, British Columbia V9R 5H7, Canada
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+1 250-714-0900
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1 - 10 of 51 reviews
Reviewed 4 weeks ago

Wow is a word used quite often in reviews but I have to say Harbour Air deserve it, from booking to reception to the flight, all was exceptional. Staff were friendly and attentive and made a real effort to make people comfortable and welcoming. I...More

Date of experience: October 2018
Thank Alan H
HarbourAirSeaplanes, Customer Care at Harbour Air Seaplanes, responded to this reviewResponded 3 weeks ago

Alan H, Wow! Thank you for your kind review. We are proud of our teams and always pleased to hear such wonderful feedback about our teams in Nanaimo. We work hard to make sure all of our guest's needs are met, and are so happy...More

Reviewed November 11, 2018

I took a float plane from Nanaimo to Vancouver, and it was a great experience. The flight left from the Nanaimo Harbour, which is where I was staying and goes right to downtown Vancouver in 20 mins. The check in process and so civilized and...More

Date of experience: October 2018
Thank elder87
HarbourAirSeaplanes, Customer Care at Harbour Air Seaplanes, responded to this reviewResponded 3 weeks ago

Dear elder87, Thank you for choosing to fly with Harbour Air! We appreciate you taking the time to share your experience in detail, and stressing the importance of choosing the right fare for your needs. We're so pleased to hear you enjoyed the experience and...More

Reviewed October 23, 2018

Easy, organized, on time, inexpensive - and loads of fun to boot. A great way to make your way to the mainland. Better than the ferry!More

Date of experience: May 2018
Thank randomhappiness
HarbourAirSeaplanes, Customer Care at Harbour Air Seaplanes, responded to this reviewResponded 3 weeks ago

randomhappiness, Thank you so much for writing in about Harbour Air! We are so pleased to hear our service was of value to you, making the trip to the mainland a bit easier and look forward to seeing you again soon! - Harbour Air TripAdvisor...More

Reviewed September 26, 2018 via mobile

We used Harbour Air for our transfer from Vancouver International Airport to Nanaimo Harbour! The service they provide is second to none, both at the point of booking and on the day of the flight. We arrived early at check in and the staff managed...More

Date of experience: September 2018
Thank nickandangels
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded October 1, 2018

Nick and Angel, Thank you for taking the time to share your Harbour Air experience with fellow TripAdvisor users! We are so pleased to hear you found our service convenient, while also enjoying the perks of elevated customer service and a fantastic value. Thank you!...More

Reviewed September 19, 2018

Anytime I want to get to Vancouver or Richmond quickly, I always fly Harbour Air. They have great customer service and I always enjoy the experience. I especially enjoy the complimentary tea/coffee and treats while you wait for your flight.

Date of experience: September 2018
Thank Liz C
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 20, 2018

Liz C, We really appreciate the kind words about our teams in Nanaimo and Vancouver. I will be pleased to pass along this good news about their great customer service. Looking forward to your next flight with us! - Harbour Air TripAdvisor Team

Reviewed September 18, 2018 via mobile

A short family break and a round trip on a float plane from Sechelt to Nanaimo BC. Check in was easy and luggage was weighed and taken for us. Free drinks, fruit, muffins and cookies were available while we waited to board. Children were even...More

Date of experience: September 2018
Thank Godojudi
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 20, 2018

Godojudi, Thank you so much for your kind review. We appreciate you taking the time to review your recent scheduled flight from Sechelt to Nanaimo, and are pleased to hear you enjoyed our services and complimentary amenities. Looking forward to your next trip with us...More

Reviewed September 13, 2018 via mobile

My first time on a float plane. It was fantastic, and certainly beat my usual commute which is ferry/bus/sky train to the airport. Shaved off about 3 hours of time! The shuttle bus was full when we landed, but a taxi arrived within minutes and...More

Date of experience: September 2018
Thank robbief348
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 17, 2018

Robbie F, Thank you for taking the time to share your experience with us and fellow TripAdvisor users! Having an additional three hours to your day really helps you get the most out of it! We are so happy to hear you love our services...More

Reviewed September 8, 2018 via mobile

Today, I witnessed one of the most genuine acts of kindness, respect, and outstanding customer from Shannon in the Nanaimo Harbour. There was an elderly customer that was a tad confused, she recognized this, spoke sweetly to him to decipher what he needed and where...More

Date of experience: September 2018
Thank islandfoodie2000
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 10, 2018

islandfoodie2000, Thank you so much for the kind words. We really appreciate you taking the time to share your experience with fellow TripAdvisor users. We are proud of our teams and always pleased to hear such wonderful feedback. We look forward to seeing you again...More

Reviewed July 25, 2018

We flew to YVR South with Harbour Air on a turbine otter as an alternative to the ferry. I was fun and fast and only cost $50 more than the ferry + taxi would have cost. Fast checkin and on time departure.More

Date of experience: July 2018
Thank kristielynnm
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded July 30, 2018

Kristie-Lynn M, Thank you for taking the time to share your experience with us and fellow TripAdvisor users! We're so pleased to hear you enjoyed the experience - the convenience and time savings just can't be beat! We look forward to your next flight with...More

Reviewed April 14, 2018

I travelled with my 5 year old on Harbour Air from Nanaimo to Vancouver. It was such an amazing experience!! Right from the start, the staff we very helpful, and in no time we had our boarding passes in hand, my little one was sporting...More

Date of experience: April 2018
Thank little_gnome
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded April 16, 2018

Hello little_gnome, Thank you so much for taking time to review our service! So great to hear you and your daughter had a wonderful flight and enjoyed the views of the Strait of Georgia. Looking forward to seeing you two again soon! - Harbour Air...More

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Questions & Answers
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clivecherry
June 19, 2016|
Answer
Response from HarbourAirSeaplanes | Property representative |
Hi clivecher, Thanks for your question! When you arrive at YVR we have a complimentary shuttle service that can pick you up and drive you to our terminal. Please find guidelines for pick up below. Alternatively a taxi... More
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