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Address: 108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
Phone Number: 250-712-1112
Website
Today
9:00 am - 7:00 pm
Open now
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Hours:
Mon - Tue 9:00 am - 5:00 pm
Wed - Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 13 reviews
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  • 4
    Very good
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    Terrible
Excellent - but pricey

There is no question that O-Spa is an amazing place. They offer a wide range of services in a luxurious atmosphere, and have excellent staff. Unfortunately, the prices are... read more

3 of 5 starsReviewed April 21, 2013
Fiskers
,
Kelowna, Canada
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Was a little pricey but the lady I go was so professional and my toes looked amazing after!! To pamper yourself it's worth the money

Helpful?
Thank Jen A
Kelowna, Canada
Level Contributor
65 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 17, 2016 via mobile

The pedicure was ok (although the polish isn't well done) but the service was awful. The women practically snarl when they aren't pretending to be pleasant to a client. It's gone downhill and yet the prices keep going up. I won't be returning.

Helpful?
Thank KelownaKimmi
Kelowna, Canada
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 14, 2016

I went in for a microdermabrasion appointment for face, neck and decollete. Given the huge price increase from having only the face done to the face, neck and chest area, (almost $200 more!!!) I was expecting the treatment to be FAR more thorough than it was. My neck and chest were done in less than 10 minutes ( I think... More 

Helpful?
Thank lsmith55518
ospakelowna, Guest Relations Manager at O Spa, responded to this review

Hi Leslie, Thank you for bringing your concerns to our attention, we hope to offer you some clarity. After reading your review here on Trip Advisor, we have followed our protocol and a full Client Incident Report and Follow Up has been completed. Our Guest Services staff notified us that you appeared to be very happy with your service upon... More 

Vancouver, BC
Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed August 12, 2015

When I raised this as an issue, I was given a gift certificate for a replacement. When I went to use the GC I was told it expired and it wouldn't be honoured, though every time I called to book, and they were full, I was told the GC's don't expire. The company advertises on their 'on hold' message that... More 

Helpful?
3 Thank LANDASTEWART
Vancouver
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

I visited to get a manicure I was given as a gift over Christmas, was very excited to get some nice summer nails. The receptionist was not welcoming and did not create a warm environment. The spa charged an extra $25 to add shellac - what?! Maybe $10-$15 but polish is already included in a manicure! How can you charge... More 

Helpful?
5 Thank travelling_fiend21
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

For the price you pay for services I was disappointed. The atmosphere was very nice. However, when trying to get more information/ benefits about my service (micro) she didn't seem to have much to say about it. I remember thinking why am I spending money on this when you cant tell me any benefits??? I also felt the lady who... More 

Helpful?
3 Thank Carebear2111
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 4, 2015 via mobile

Friendly, professional and a very relaxing environment. A great day. I had my lashes done by Heather. She was amazing. The best lashes ever!

Helpful?
Thank MauiGirl768
Kelowna, Canada
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 21, 2013

There is no question that O-Spa is an amazing place. They offer a wide range of services in a luxurious atmosphere, and have excellent staff. Unfortunately, the prices are exorbitant. I have a tough time justifying the money there, when spending the same amount at a more modest spa (where the technicians are just as good) can get me a... More 

Helpful?
3 Thank Fiskers
kelowna
Level Contributor
46 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 9, 2012

I have heard many people say this is the best spa in the valley

Helpful?
Thank walkswithafriend
Kelowna, Canada
Level Contributor
148 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 21, 2012

great staff and atmosphere ok packages pricey products pricey

Helpful?
2 Thank mayablossomprince

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