Hello Zeghamb,
Thank you for the five star review, taking the time to write it and your kind words. I do strive to give me customers the best experience I can and I'm delighted to hear you found me accommodating in every way. I do take all calls, do all the scheduling and processing personally as well as being the captain and I am also delighted to hear that you appreciated not having to figure out who it will be and that you were speaking to the same person throughout the whole booking process to completion of tour. Yes, Kelowna traffic can be a challenge in Summer and when you are traveling with little ones trying to keep a schedule is not always easy. But I appreciated your communication as to what your delay was and I will never rush a customer especially when it comes to being orientated about the safety aspects before departure. Furthermore, I'm happy to hear you appreciated being shown all the hot spots, tips on attractions to visit, wineries and being able to take a dip in the lake if you want. Thank you for choosing Kelowna Water Taxi & Cruises as you lake tour provider, for highly recommending me and I hope to see you onboard again the next time you make it back to the Kelowna.
Cheers,
Peter Brady