We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I should have read the reviews before booking massages at this spa.
I don't usually have very high expectations of spa massages versus massages by a registered therapist but for our anniversary weekend, I thought it would be a nice treat.
It started off well....More
This was a big disappointment - and I won't go to this spa again.
I arrived and had the desk staff come across very rudely when I walked in, I was actually taken aback by the tone that I was spoken to in. I was...More
This place texted to cancel an hour and fifteen minutes before my scheduled appointment. They said they would not be honoring Groupons anymore. All of my interactions with this place were very unprofessional.
I booked a express manicure and pedicure for my wife and daughter at the spa during our stay and requested that they be at the same time, which wasn't a problem. I then received a phone call that due to staff shortage they could not...More
We splurged on a day of services on a weekend get away, dropping what we consider the dollars usually associated with a high end spa (Scandinave, Hammam, Absolute) and were underwhelmed. It was a busy day, but if you can't comfortably accommodate the demand then...More
I spend an amazing day here with my mom. All of the personnel were personable, kind, and professional. The massage, facial, and mani and pedi were on par with any we’ve had elsewhere. It is such a nice extra to be able to use the...More
My husband and I had spa treatments and spent the day at the hot spring pools with our young child (you can use the pools as a day guest if you have spa services of at least $100) on July 1st. While the day was...More
I booked the Healing Springs signature massage. It was 80 minutes of relaxation and complete stress release for me. It felt great and was well worth the $215 price. I pay that for a concert or hockey game and de-stressing is just as important as...More
We had our booking for 31 March 2018 and we were travelling from Kamloops. We reached there at 3:00 pm and waited there until 4:00 pm for check in. At 4:00 pm we were told our room is not ready, I went couple times to...More
the environment is gorgeous, the front desk is delightful but the service overall was a poor experience.
first, my technician was 15 minutes late (with no explanation from front desk reception), this made me worry that my experience would be cut short.
my technician came...More