Undine's Retreat Day Spa
Undine's Retreat Day Spa
3.5
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM
About
We are Chilliwack's Relaxation Destination, a day spa that has been providing the best relaxation massages and beauty treatments for the past 13 years. We invite you to come and experience rejuvenation in a tranquil atmosphere "where time stands still".
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
3.5
10 reviews
Excellent
5
Very good
1
Average
0
Poor
2
Terrible
2
flametamer911
Chilliwack, Canada833 contributions
Feb 2018 • Solo
Whether you have come for a relaxing or intense massage, a mani or a pedi,, a wax job or just some polish on your nails, this is the place to get pampered. Both male or female, young and old.
Written February 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sophie B
Chilliwack, Canada3 contributions
May 2016 • Solo
Was here to get my makeup done. The lady did not even say HI or one word while I was getting it done. In the middle of her doing my makeup, she left for 15 minutes and I have no clue where she went. The lady who did my makeup was absolutely terrible, she didn't even match the color of my face with my neck. I got my makeup done to get pictures and I had to get the pictures redone because my makeup looked beyond awful (even after I went home and attempted to fix my face). The makeup artist tried to do a winged eyeliner on me and it went up to my EYEBROW. Will never return, poor service, poor makeup, poor me because it drained my bank account for a terrible result.
Written August 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Climb H
Chilliwack, Canada5 contributions
Nov 2014 • Business
I went there for a massage. While I was waiting, and while I was right in front of her, Rosalee made an openly anti-male sexist remark (I am male). The massage was okay. Afterwards, Rosalee took my money without looking at me or conveying appreciation for my visit, other than "See you again." Uh, no.
Written November 19, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear ?
Thank you for your review. I apologize for not responding earlier.
I would have liked to know what anti-male sexist remark Rosalee made, because that is not like her or anyone employed here.
We enjoy our clients, whatever gender, and we provide the best service possible. We sincerely hope that we may welcome you again.
Spa Greetings,
Undine Miller
Undine's Retreat Day Sa Inc.
Written April 18, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J G
Chilliwack, Canada1 contribution
Mar 2015 • Friends
Myself and 2 girlfriends get together 3 times a year (each birthday) and get pedicures. We don't usually come here but we thought we'd try a change. Big mistake. The paraffin wax was so hot we all thought we'd have at least second degree burns, the polish job was terrible and I ended up with a fungus. It was expensive and I can't believe we paid that much for such an awful time - we'll never go back.
Written December 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear JG;
Thank you for taking the time to submit your review.
I am very sorry that you and your friends did not enjoy your visit with us. We pride ourselves in providing the best spa services in town. I believe that being voted best Spa 10 years consecutively by the readers of the Chilliwack Times speaks for itself.
If you are concerned about personal services in town, like a spa, please visit the Fraser Health website and check the inspection reports by their Health Department. We gladly welcome annual unannounced visits by the Health Dep. and feel very confident that your skin concern was not attributed to our facility.
Wishing you and your friends all the best ...
Spa Greetings,
Undine Miller
Undine's Retreat Day Spa Inc.
Written April 18, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EPeppin
Chilliwack, Canada2 contributions
Jan 2017 • Friends
It is now a ritual for myself and my best friend to visit Undine's Retreat every few months. Between manicures and pedicures we are always extremely pleased from the moment we walk in the door right to the end when our services are over. We are always greeted with smiles and warm welcomes. Services are great.....I am a licensed esthetician myself so to say I'm picky is an understatement. If you are looking for a relaxing, comfortable place to melt away your days stress, then this is where you go. They even tried to buckle us in our car when it was time for us to leave because they were worried about us messing up our fresh manicures.....who does that??? Oh yes that's right.....the lovely ladies at Undine's Retreat do that(^_^). Thank you Rosalee, Tobey, Toni, Undine and everyone else we have encountered (sorry I can't remember everyone's names) for always greeting us my our names and making feel appreciated and welcome. See you again soon.
Written March 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patty A
6 contributions
Mar 2015 • Solo
I had a pedicure at Undines in March before my wedding and was very disappointed with the service provided. The massage was great but the young girl doing my French manicure could not get it straight and the flower she painted on my big toes looked like white blobs. For the amount I paid I expected a professional job done. After I paid and went outside in the daylight I noticed the polish looked very milky, like it had gone bad. So I went back in and showed the girl that had done my toes. She re-did my big toes saying the polish must've gone bad and when she tried to apply the white part of my French manicure again she smudged a corner of my toe, after I brought it to her attention she tried to fix it but it just ended up looking worse. My mom and young son were waiting for me in the car so I just sucked it up and left. I was very upset. I won't be going back to Undines for any sort of manicure or pedicure again.
Written June 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Patty;
Thank you for taking the time to submit a review of our spa.
It is very unfortunate that you did not have an enjoyable experience with us. We are always striving to perform better than even our guests are expecting.
We would love to welcome you again for a complementary French Manicure to prove to you that your last service was not our norm.
Spa Greetings,
Undine Miller
Undine's Retreat Day Spa Inc.
Written April 18, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Winky
Chilliwack, Canada15 contributions
Jun 2019 • Solo
I get waxing and a ped. every 4 - 5 weeks.
I have been a client since I moved from Langley 4 years ago.
The front desk is amazing.
I have been treated with nothing but respect, and professional services. I have had a few Techs. change over, however, I was always notified.
Kaneshia looks after me wonderfully.
I book my appointments well in advance.
We have mutually respectful relationship.
I have been a client since I moved from Langley 4 years ago.
The front desk is amazing.
I have been treated with nothing but respect, and professional services. I have had a few Techs. change over, however, I was always notified.
Kaneshia looks after me wonderfully.
I book my appointments well in advance.
We have mutually respectful relationship.
Written June 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susan E
Minnesota55 contributions
Jan 2020
I always have a great experience at Undine's, whether it's a manicure, pedicure or treatment. The staff is super friendly and professional, always easy to work with.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HometoAlaska2
1 contribution
Jun 2019 • Solo
The best place in Chilliwack to unwind. Love the signature facials. The foot reflexology treatment is incredible. After a stressful year dealing with family matters, this place was my go-to. Highly recommend.
Written September 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
majordog19555
Chilliwack, Canada2 contributions
Jan 2018 • Friends
I was amazed at how well the staff do there jobs. I so impressed. The full body massage was so relaxing. The facial felt so warm and nice, my skin feels amazing. I'd like to thank my daughter Marion for such a great gift !!
Written January 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
No questions have been asked about this experience
Undine's Retreat Day Spa (Chilliwack) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Undine's Retreat Day Spa
- Undine's Retreat Day Spa is open:
- Tue - Tue 9:00 AM - 8:00 PM
- Wed - Wed 9:00 AM - 9:00 PM
- Thu - Fri 9:00 AM - 8:00 PM
- Sat - Sat 9:00 AM - 5:00 PM
- Hotels near Undine's Retreat Day Spa:
- (0.14 mi) Chilliwack Bed and Breakfast
- (0.36 mi) Rainbow Motor Inn
- (0.90 mi) Coast Chilliwack Hotel by APA
- (2.71 mi) Riverview B&B
- (0.51 mi) Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
- Restaurants near Undine's Retreat Day Spa:
- (0.10 mi) Sherry's Ukrainian Kitchen
- (0.14 mi) Tim Hortons
- (0.31 mi) Greek Islands Restaurant II
- (0.20 mi) Jimmy J's Grill
- (0.20 mi) Characters
- Attractions near Undine's Retreat Day Spa:
- (0.22 mi) Mainlanders Sport Fishing
- (0.20 mi) Character's Pub & Grill
- (0.25 mi) Librico Helicopters
- (0.28 mi) Friendly Mike's Pub & Premium Liqour Store
- (1.76 mi) Great River Fishing Adventures