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Jasper Information Centre

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Address: 500 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number: +1 780-852-6236
Website
Today
9:00 am - 7:00 pm
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Hours:
Sun - Sat 9:00 am - 7:00 pm
Description:

This historic building houses the visitor's center for Japer National Park.

This historic building houses the visitor's center for Japer National Park.

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TripAdvisor Reviewer Highlights

Read all 395 reviews
Visitor rating
  • 194
    Excellent
  • 101
    Very good
  • 20
    Average
  • 11
    Poor
  • 4
    Terrible
Very helpful and informative staff

Very knowledgable staff. Gave accurate sound advice on some hikes suitable for people in their sixties.

5 of 5 starsReviewed 1 week ago
gillfeltham
,
Henfield, United Kingdom
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395 Reviews from our TripAdvisor Community

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Showing 330: English reviews
London, United Kingdom
Level Contributor
84 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 1 week ago

Disappointed in the response to my question about the Rocky Mountaineer. Ignored by young girl on her lap top for a while then she could hardly bring herself to look up. Her response to my question was not given in a friendly informative way. It was as if I was an unwanted intrusion on her day.

Helpful?
Thank Ptuji
TourismJasper, Travel Counsellor at Jasper Information Centre, responded to this review

Thank you for taking the time to give us your feedback. We are sorry to hear that our cusomer service did not meet your expectations. We are looking into this and are taking the nesseary training to ensure that this doesn't happen again. More 

Henfield, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very knowledgable staff. Gave accurate sound advice on some hikes suitable for people in their sixties.

Helpful?
Thank gillfeltham
Colombo, Sri Lanka
Level Contributor
78 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there on a daily basis and they were very helpful , recommending hikes that we could do with the kids and what we could do on rainy days

Helpful?
Thank Rajikadesilva
Sydney, Australia
Level Contributor
29 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived to find the staff very helpful and friendly. Was able to plan our stay through the information provided to us on our visit. Well set out information and plenty of information on different activities and areas. Well worth the visit

Helpful?
Thank sean484
Vancouver, Canada
Level Contributor
58 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As soon as we reached Jasper, we headed for the Information Centre for information and to buy the car pass which is mandatory for all. The lady was courteous and gave us maps and marked and explained points of interest and how to go about exploring the Park.

Helpful?
Thank AGeeKay
Calgary, Canada
Level Contributor
39 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always pop into the local information center when we arrive at a place - it can get quite busy, but even so you don't have to wait to long to receive assistance. I am always impressed at how well they tailor the advice to your requests.

Helpful?
Thank JB238
Portland, OR
Level Contributor
100 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped in to check out some maps, and about an hour later we had learned about geology, local animals and some less popular hikes that were wonderful.

Helpful?
Thank Sillydg
Charlottetown, Canada
Level Contributor
274 reviews
166 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice old building bust small for the amount of visitors when we were there. Many people just in the way and I am not sure why. Staff try to be as helpful as possible in a busy environment. They have some patience for sure. Tis time of year don't forget the "Bears"

Helpful?
Thank Spuddler
New Orleans
Level Contributor
59 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friends and I enjoyed the town of Jasper. It is small but loaded with souvenir shops, restaurants, and curiosities. We did visit the Information Center, which is very nice, with lots of maps, brochures and information on attractions. We just wanted to walk around and that is what we did. We bought souvenirs, ate maple ice cream cones, and... More 

Helpful?
Thank Cecilia37
Canberra, Australia
Level Contributor
187 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Looking for brochures etc and there were not huge amounts and to find out most things you had to ask the staff instead. The staff were helpful enough but sometimes a little research first can make things more targetted

Helpful?
Thank PW03

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?