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First time ever getting a Pedicure, this gem is definitely hidden away. I would suggest this to anyone looking for a treatment or pick me up gift for someone special. Friendly staff, professional and very clean.
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Date of experience: January 2018
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We got massages by Kaitlin and Crystal and they were absolutely wonderful. Very friendly and the massages were amazing and so relaxing. Thank you for the great experience. Highly recommend Urban Retreat place when in Edmonton.
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Date of experience: April 2017
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Have come here for their Urban Retreat facials twice now and I'll definitely keep coming back! The staff here are amazing and very well trained. The facials are customized to your skin's needs and also includes a wonderful massage, all set in a relaxing environment. I always leave feeling rejuvenated and glowing! You get an amazing experience for a great price.…
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Date of experience: January 2017
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When I arrived; the woman behind the desk was taking an appointment for someone else and I waited for about 2 minutes until she got off. No apology for waiting; just stared at me and I told her my name and what I was there for: pedicure. Pamela was wonderful - a great pedicure. When I was done, an older woman took my payment and when I asked about a neck cream, she had no idea how to apply it and even if the cream she selected was the same as a brochure that was advertising it. Luckily; an aesthetician was there to explain how to use the cream. It would be helpful if the desk staff knew about the product lines also. I had a gift card so I went there, and I would go back with a gift card but not just to get services there.…
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Date of experience: November 2016
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