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Red Earth Spa

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Address: 521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
Phone Number: +1 403-762-9292
Website
Today
10:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 10:00 am - 8:00 pm
Recommended length of visit: 1-2 hours
Description:

Red Earth Spa is a full service spa with six treatment rooms including one...

Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff's only full service Spa on Banff Avenue.

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TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 46
    Excellent
  • 28
    Very good
  • 14
    Average
  • 7
    Poor
  • 4
    Terrible
Very relaxing

We had a couples massage and it was so relaxing. They also have a steam room, sauna, and hot pools. We didn't use the pools or sauna because we didn't know about it ahead of... read more

4 of 5 starsReviewed 1 week ago
Amylovesstrawberries
,
Pennsylvania
via mobile
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103 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Cleveland, Ohio
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great availability, managed to get a same day appointment. Facilities were nice and staff was friendly. Duration of services included time for changing and instructions which was a bit disappointing.

Helpful?
Thank Ahilz
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you so much for your feedback, we are pleased that you were able to get a same day booking and that you enjoyed the facilities. The consultation and time it takes to get comfortable on the massage table should take no longer then a minute or two at most; as this is standard for all massage treatments. If you... More 

Pennsylvania
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had a couples massage and it was so relaxing. They also have a steam room, sauna, and hot pools. We didn't use the pools or sauna because we didn't know about it ahead of time and we didn't have our swim suits with us. Victoria and Carrie do a great job!

Helpful?
Thank Amylovesstrawberries
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you for your wonderful feedback. Viktoria and Carrie are lovely therapist and our couples room provides an oasis for the perfect couples massage. Our apologies that you were unaware of our adjacent facilities, kindly contact us the next time you are in the area and we can allow you access to our hot pool and steam room. Look forward... More 

Calgary, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We come to Banff every year, and we always make sure to stop here. Lovely atmosphere, wonderful staff. The pool area is beautiful and peaceful. Lots of services to choose from and very good prices. Over all wonderful experience every time

Helpful?
1 Thank ZSuderman
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you kindly for your lovely feedback. We certainly take pride in our atmosphere and our staff are so very warm and accommodating. We hope that you will visit us again next time you are in the Banff area. Warmly, More 

Nova Scotia
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 18, 2016

Even as you approach the entrance of this lovely spa, the calming scents of essential oils pervades the hallway. I enjoyed a very beneficial massage from Pam. She was able to loosen my neck and shoulders and increase my range of motion to almost normal in an hour session. Worth every penny. Beautiful surroundings as well.

Helpful?
Thank bluenoser52ca
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you kindly for your thoughtful review of our Spa. We are so pleased to hear that you enjoyed your time while visiting us and that Pam was able to provide you with such a beneficial massage. We look forward to welcoming you back next time you are visiting in Banff, AB. Warmly, More 

Calgary, Canada
1 review
3 of 5 stars Reviewed April 17, 2016

Red Earth Spa is tucked away in the basement, so there is no natural light. The atmosphere is calming, and comfortable. I had the Spa pedicure yesterday. The esthetician Ashley is lovely, and does a very nice job. My only complaint is the brand of polish this spa uses. I sat for an entire hour following my pedicure to allow... More 

Helpful?
Thank canurse03
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you for your thorough review of our spa. We we're delighted to provide you with a relaxing pedicure. You are completely correct in saying that the Vegan Nail polish does take longer to dry then regular nail polishes. It is for that reason that we have sourced out another nail polish line for our guest, beginning in June! The... More 

Calgary, Alberta, Canada
Level Contributor
35 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 31, 2016

I booked a dream cloud massage, mani, and pedi. They kept everything on schedule. The staff is amazing. I picked very poor timing to attempt to enjoy the pools and sauna. Spring break meant kids in the pool, so I wasn't able to give it a shot because their enthusiasm in the pool wasn't for me lol. I am picky... More 

Helpful?
Thank Dawn B
Kelowna, Canada
1 review
4 of 5 stars Reviewed March 30, 2016

I went to Red Earth Spa for the first time and had a wonderful massage experience with Jani Janzen. I had never seen her before or been to the Spa. She did a wonderful assessment on my body, let me pick amazing blended essential oils that helped sooth and relax me. She also focused on my problem area ( my... More 

Helpful?
Thank Selah P
Calgary, Canada
Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 28, 2016

We decided to try this spa as opposed to the Banff Springs spa because it was slightly cheaper. I would not say we were disappointed. Nice comfortable spa atmosphere, nothing spectacular, but not bad at all. The massage itself was great, no complaints there. I forgot my bathing suit, and was hoping to hit the steam room in a towel,... More 

Helpful?
Thank jessieg75
herts
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 23, 2016 via mobile

While I was staying at the hotel I used the spa nearly every day. The hot tub was great after skiing all day. Always clean and plenty of towels. Steam room very hot . Showers were a hit and miss but other than that good.

Helpful?
Thank mrsrockat
Wigan, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 12, 2016 via mobile

Well what a treat it was to visit the spa whilst staying at the Caribou. Treatments include full use of the hot pools (even if not a resident at the hotel) use of the lounge areas and facilities. The shower room is lovely with essential oil toiletries for use and robes plus sandals which aren't always included in the cost... More 

Helpful?
Thank jennawilson1

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?