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Red Earth Spa

521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
+1 403-762-9292
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Review Highlights
Lovely spa, no frills, but all amenities are available

Well, I just had one of the BEST massages I have ever had in my life at Red Earth. I have to admit... read more

Reviewed 1 week ago
lorifromtheatl
,
Atlanta, Georgia
via mobile
Nice not Opulent

Nice ambiance in a very relaxed atmosphere. Lacked a bit of over the top service expected at spas... read more

Reviewed April 16, 2018
Eileen M
,
Sudbury, Canada
via mobile
Read all 139 reviews
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Overview
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Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff's only full service Spa on Banff Avenue.
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible4%
Travelers talk about
“steam room” (17 reviews)
“couples massage” (13 reviews)
“hot pools” (9 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
CONTACT
Website
+1 403-762-9292
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Write a ReviewReviews (139)
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All reviews
"steam room"
in 17 reviews
"couples massage"
in 13 reviews
"hot pools"
in 9 reviews
"caribou lodge"
in 6 reviews
"lovely spa"
in 5 reviews
"foot massage"
in 4 reviews
"massage therapist"
in 6 reviews
"spa experience"
in 7 reviews
"no pressure to buy"
in 2 reviews
"plunge pool"
in 3 reviews
"highly recommend this spa"
in 2 reviews
"hot stone massage"
in 2 reviews
"explained everything"
in 2 reviews
"banff springs"
in 4 reviews
"after a long day"
in 2 reviews
"geisha"
in 4 reviews
"eminence"
in 2 reviews
Filter

1 - 10 of 132 reviews

Reviewed 1 week ago via mobile

Well, I just had one of the BEST massages I have ever had in my life at Red Earth. I have to admit, I was a little unimpressed going through the hotel to the spa. I wondered how it could match up with the 5...More

Thank lorifromtheatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 1 week ago

Hi lorifromtheheatl, thank you so much for leaving this lovely review. It's wonderful to hear you had a great experience from start to finish! I have passed on your comments to Andrew, we're very lucky to have such gifted therapists on our team. Thanks again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2018 via mobile

Nice ambiance in a very relaxed atmosphere. Lacked a bit of over the top service expected at spas. I experienced a Great facial and average pedicure. No pressure to buy products as I have experienced at other spas. Found robes provided need upgrading, I tried...More

Thank Eileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2018

The Caribou Lodge and Red Earth Spa were very cool. The indoor heated pool was fantastic after a long day of hiking/skiing. The message @ Red Earth was very thorough and relaxing. I enjoyed the scented zen.... I would recommend treating yourself at least once!

Review collected in partnership with this attraction
Thank laurynkohut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded April 7, 2018

Dear laurynkohut, Thank you for commenting on your recent visit to the Red Earth Spa. I'm glad to hear you were able to treat yourself to a relaxing massage after your time on the slopes! We hope to see you again!

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Reviewed March 27, 2018

We had booked massages and I also had a soak in the tub in the room. I think I would have rather had a longer massage than the soak in the tub because we just went into the hot tub after, which was pretty much...More

Review collected in partnership with this attraction
Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded April 7, 2018

Dear Rebecca L, Thanks so much for sharing your recent experience at Red Earth Spa. I'm happy to hear for the most part you enjoyed your time with us. We certainly encourage our therapists to listen to their guests throughout their treatments so I apologize...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2018 via mobile

When you come in you are greeted and all is shown to you. Cold and warm Drinks and fruits are available at the lobby. Great massage therapist all performed in professional way. Liked the hot pool and change room a lot. Would highly recommend.

Thank Banff2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 27, 2018

Dear Banff2013, Thank you for taking the time to comment on your recent visit to our spa. I'm happy to hear you enjoyed your experience with us and would recommend our facility to others. We hope you can join us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2018 via mobile

Came to the spa for a smooth earth 60 minute pedicure with two girlfriends. We were greeted by the front desk reception, signed our waivers and made our way into the hot pools. Excited by the great customer service we received so far we could...More

1  Thank Brittany I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 7, 2018

Dear Brittany I Thank you for sharing your experience regarding your recent visit to Red Earth Spa. I'm sorry to hear you and your friends were left disappointed by the service you received during your pedicures If you wouldn't mind emailing me at your convenience...More

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Reviewed March 2, 2018

From start to finish our visit was wonderful... the spa was a treat for my Mom. She loved every moment of our visit.. we stayed almost 3 hours. Very relaxing, professional service.. Highly recommend everyone to book at the Red Earth Spa when in Banff....More

Review collected in partnership with this attraction
1  Thank DebB4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 6, 2018

Dear debblinston, Thanks for leaving this fantastic review. I'm thrilled to hear your mom had a great experience during her visit at the spa. We look forward to welcoming each of you back in the future!

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Reviewed March 1, 2018

Love the couples massage! The Red Earth Spa is a wonderful place to re-charge your mountain mojo. Your city stress will evaporate after a visit!

Review collected in partnership with this attraction
1  Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 6, 2018

Dear L M, Thank you for commenting on your experience at our spa. I'm happy to hear you had a wonderful time during your couples massage! We hope to see you again next time you're in Banff!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2018

My daughter and I enjoyed the massage and found the atmosphere and staff to be above and beyond. Thank you.

Review collected in partnership with this attraction
1  Thank Valerie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 1, 2018

Dear Valerie D, Thank you for commenting on your recent visit to Red Earth Spa. I'm happy to hear both you and your daughter enjoyed your experience with us. We hope to welcome you back in the future!

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Reviewed February 27, 2018

My wife and I drive from Calgary to attend this Spa as their massage therapists are amazing and consistent between themselves. The atmosphere is calm and tranquill and we love the hot pool to enjoy before or after a massage.

Review collected in partnership with this attraction
1  Thank lance148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded March 1, 2018

Dear lance148, Thank you for continuing to return to our spa. I'm glad we are able to provide you and your wife with consistently good service. We look forward to welcoming you both back for your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
604Beachbum
July 22, 2016|
AnswerShow all 3 answers
Response from jennawilson1 | Reviewed this property |
Sorry just spotted this yes everything is all co ed
0
Votes
kristenvig
November 2, 2015|
Answer
Response from Laura M | Property representative |
The Red Earth Spa does not have any kids treatments at this time. You may want to call them direct to find out about any availability for the date of November 8. The best way to contact the spa is by phone: 1 800 563 8764... More
0
Votes
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