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Willow Stream Spa at The Fairmont Banff Springs

Certificate of Excellence
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Address: 405 Spray Avenue, Banff, Banff National Park, Alberta, Canada
Phone Number: 403-762-2211
Website

TripAdvisor Reviewer Highlights

Read all 191 reviews
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  • 146
    Excellent
  • 24
    Very good
  • 7
    Average
  • 6
    Poor
  • 5
    Terrible
Great spa with lots of relaxing pools

Great massage with lots of extras. The spa has a mineral pool, hot tubs, eucalyptus room, saunas, and steam rooms. All these are included on the day you book your service. Staff... read more

5 of 5 starsReviewed 5 days ago
Taren D
via mobile
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191 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Level Contributor
9 reviews
4 attraction reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great massage with lots of extras. The spa has a mineral pool, hot tubs, eucalyptus room, saunas, and steam rooms. All these are included on the day you book your service. Staff is very knowledgeable.

Helpful?
Thank Taren D
Edmonton, Canada
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The highlight of my trip to Banff was a massage by Ryan at Willow Stream Spa. The overall experience at this spa includes the mineral pool, sauna, hot tub, and much more and it is pure indulgence. And although it's a little over my budget, it is worth every single cent. Worth it times 100!

Helpful?
Thank karenjhardy67
Portland, Oregon
Level Contributor
52 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I thought two hours before my treatment would be enough to enjoy the spa facilities. I was wrong! Time flew by at warp speed while I was getting all relaxed and ready for my treatment. I enjoyed alternating between the steam room, sauna, and eucalyptus room. I didn't even have time to get into the mineral pools or the waterfall!... More 

Helpful?
1 Thank PDXLadie
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been to the Willow Stream Spa about 4 or 5 times now and it never disappoints. The facilities are excellent and spotless. The atmosphere is calm and serene. The relaxation room is great for reading a book and enjoying some of the delicious (and complimentary!) cookies, fruit, or spa water. I recently had a relaxation massage and it... More 

Helpful?
1 Thank grkqt82
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazing deal! We were camping in Banff recently and did this as a treat. We took my parents and we all had a great time! After 4pm when the spa is quieter for $49 you can access the spa pools and lounge area. There are 3 smaller pools with water falls (great to work out the kinks in your shoulders... More 

Helpful?
Thank Nicole B
Calgary, Canada
Level Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2016

Here's your chance to feel like one of the privileged few. Splurge on a massage and spend the day in the spa, relaxing, drinking, eating. I have a deep tissue massage, my wife a very light one - we were both delighted.

Helpful?
Thank ElTigre2014
Calgary, Canada
Level Contributor
42 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

A lovely place to unwind, outside in the hot tub the view is amazing, inside the collection of pools to relax in. Services including massages , facials, pedicures etc all by friendly knowledgable staff are a pleasure.Food can be delivered for lunch or snacks, cookies are provided along with water , tea and coffee. Reading material available, towels, face cloths... More 

Helpful?
Thank Catriona G
Level Contributor
3 reviews
5 of 5 stars Reviewed May 16, 2016

Great place to get pampered. Quiet peaceful retreat place with all the luxuries to get spoiled. Bit pricey but a worth if you are going for the day. I have been here few times now and would definitely go back again.

Helpful?
Thank Priyani B
Washington DC, District of Columbia
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 14, 2016 via mobile

This is one of my favorite spas - professional staff, beautiful and clean facilities, and generous and useful amenities such as a bathing suit flash dryer and moisturizer etc. Unfortunately, the experience is severely undermined by the hotels disastrous mismanagement of its valet service and front desk team. When we arrived at the hotel, we were advised that there would... More 

Helpful?
4 Thank multipurposeone1
Edmonton, Canada
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 13, 2016 via mobile

The pools are really cool but no one was there to get people to speak quietly! It was so loud and all the voices just echoed. The pools looked outdated, but clean so that is irrelevant. Now reading the reviews I was expecting the FINEST massage. The overpriced massage (240$) was so disappointing. I barely felt any pressure and kept... More 

Helpful?
2 Thank GoodEatz_11

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