Banff Trail Riders
Banff Trail Riders
4
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Discover a side of Banff you can only see on horseback. Banff Trail Riders (previously Holiday on Horseback) take you to places most travellers never experience. We offer hourly rides, backcountry lodge pack trips, sleigh rides and more. Get an authentic Old West adventure, even if you have never been on a horse before. We'll match you with a horse, guide and trip that just right for your level of riding experience.
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  • Amy C
    3 contributions
    5.0 of 5 bubbles
    Amazing 3 hour ride
    Fantastic experience! Highly recommend to anyone wanting a different way to see the trails. Lovely, polite and upbeat staff. Very well behaved and well looked after horses. My partner is a beginner and I’m more experienced, but it was an equally great experience for both of us. We would happily ride here again!
    Hello Amy, Thank you for your fantastic review of our 3-hour Bow Valley Loop tour! We're thrilled to hear that you had a fantastic experience. We take pride in providing a different and unique way to explore the Banff area. The welfare and safety of our horses is of utmost importance to us. All of our horses are rescues and we love them all deeply. It's wonderful to hear that both you and your partner, regardless of your differing levels of experience, had an equally great experience on the ride. Thank you for choosing our tour and for sharing your positive experience. We look forward to the opportunity to ride with you again!
    Written June 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Traveled as a couple
    Written June 15, 2023
  • Chris C
    Medicine Hat, Canada37 contributions
    5.0 of 5 bubbles
    Amazing
    4hr sulphur mountain ride: Absolutely amazing!!! We arrived on time and under weight as advertised when booking so had zero issues!! The horses were very well behaved (we even had 2 riders that had never rode before in our group) the trails are very easy going (I have rode before, but wouldn’t class myself as experienced) with a few steeper hills up and down and 2 river crossings. Our guide was fantastic and very informative on the trails…. Would highly recommend just make sure u know where ur going and what time to be there!
    Visited July 2023
    Traveled with family
    Written July 27, 2023
  • Rochelle
    Magrath, Canada2 contributions
    5.0 of 5 bubbles
    Delightful private carriage ride with Banff Trail Riders!
    My daughter and I were lucky enough to enjoy a private carriage ride with Banff Trail Riders through downtown Banff. Our driver Brooklyn was so friendly and informative and made us feel welcome. Bart was our horse and he was a pro! We were amazed at his awesome work ethic and intelligence. We can’t thank Sydney enough for her great suggestion and planning of our carriage ride! We loved it and would definitely do it again! Maybe next time we can enjoy a sleigh ride with Banff Trail Riders! We highly recommend checking them out!
    Thank you for your wonderful review! We're thrilled you and your daughter had a fantastic private carriage ride with Brooklyn and Bart. We appreciate your recommendation and look forward to the possibility of hosting you for a sleigh ride in the future!
    Written October 11, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled with family
    Written October 2, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,069 reviews
Excellent
637
Very good
192
Average
76
Poor
56
Terrible
108

Wendy H
8 contributions
5.0 of 5 bubbles
Absolutely fantastic. Really enjoyed this trail ride. Friendly staff and beautiful horses. Some scenery and information en route. So pleased we booked this. Excellent.
Written April 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

urly58model
Christchurch, New Zealand22 contributions
5.0 of 5 bubbles
Jul 2023 • Solo
Did this trek, back in July 2023, had been a few years since been on horseback, and also, not full day riding, BUT, grab the bull by the horns, well, the horse by the mane, saddle up and ...Had a ball, enjoyed every minute, Tamare was my trusty steed, great group of mixed age groups, in my opinion every dollar well worth it...Thankyou Banff Trail Riders
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for sharing your experience with us! We're thrilled to hear that you had a fantastic time on your trek and that Tamare took great care of you. It's wonderful to know that you found value in the adventure and enjoyed the company of your group. We appreciate your kind words and hope to welcome you back for another ride with Banff Trail Riders in the future!
Written February 26, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Global491295
Kent Island, MD1 contribution
3.0 of 5 bubbles
Jan 2024 • Family
I think that the ride it’s pretty short and a little boring. Also, be aware that if it’s not snowing they will put you inside a wagon with lots of people inside. Horses are very popular retry but the ride it’s pretty short and just around their property nothing super adventurous.
Written January 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your feedback with us. We're sorry to hear that the sleigh ride didn't meet your expectations. Our rides are designed to offer a cozy, traditional experience through the scenic surroundings of our property. In the event of insufficient snow, we provide an alternative carriage ride to ensure our guests still enjoy a memorable experience. We hope you enjoyed meeting our horses and that we have the opportunity to welcome you back for a different adventure that might better suit your taste for excitement.
Written January 30, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yycmomtravels
Calgary, Canada1 contribution
1.0 of 5 bubbles
Jan 2024 • Family
Understandable that accommodations needed to be made due to lack of snow but we had higher expectations. There were no blankets or sleigh bells provided on the wagon ride like for the sleigh rides as advertised, so we missed the cozy and fun atmosphere we were expecting.

We couldn’t hear the guide at all so it was basically a loop around a field in a wagon. Fires afterwards are small and there is little seating so we felt rushed to drink our hot chocolate and get out of there so others could have our seats.
There wasn’t time to visit the horses very long. We were done in 35 minutes. It was a very disappointing end to our Banff vacation.
Written January 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We sincerely apologize that your experience did not meet the expectations set by our winter sleigh rides. We understand the charm and warmth of the sleigh bells and blankets contribute significantly to the atmosphere; on a public sleight, it is possible to purchase a blanket while making the reservation or on a site; they are unfortunately not included in the price of the public sleigh. We also apologize for any difficulty in hearing the guide and the limited time by the fireside. Thank you so much for all your input. We will use your feedback to improve our tours so we can accommodate the best our visitors. Best Regards
Written January 30, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Erika S
5 contributions
1.0 of 5 bubbles
Dec 2023 • Family
Not resemblance to their brochure. Staff is rude.trail ride is a small circuit behind a barn. Save $
Written January 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Erika, We're truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns. We are sorry that you feel that the information about the trails were misleading, and we will review our tour descriptions to ensure they accurately reflect the experience and to avoid any future misunderstandings. However, we're concerned to learn that you felt our staff came across as rude. We take your comments seriously and will be discussing them with our team to ensure that we consistently deliver friendly, informative, and engaging service. Thank you for sharing your feedback! Hope you had a great time in the Rocky Mountains Best Regards
Written January 5, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stevenwride
Weston super Mare, UK18 contributions
2.0 of 5 bubbles
Sep 2023 • Family
You won't find this on any of their webpages or information but they use rescue horses which proved difficult to ride for some members of the group we were with. I don't know why the company doesn't advertise they use rescue horses. I suppose, if they had advertised that information, I would have chosen a different tour company
Written November 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your comments and we hope this information is helpful to clarify. We at Banff Trail Riders bring new members into our herd from many different places, people and locations from all across Canada. We do not breed horses but instead seek out horses fit for trails and mountains which is a great skill in and of itself. While you are correct, and we are proud, that some of our horses are rehomed to us, each animal has their own path and story. We have some horses that have joined us as young colts and other as more mature members. That said, each horse is carefully integrated into our herd from a health and safety perspective as well as from a rideability and technical perspective. We take great care to name, know and care for each equine member with one of our team members riding each new horse as part of their introduction. We hope this information is helpful and again, thank you for allowing us to share some of our story with you.
Written November 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy R
Blyth, UK57 contributions
5.0 of 5 bubbles
We had a great time on this trail with Mark & Alyia.
After basic instruction and an introduction to our horses (I had Taylor and my husband had Ottis) we set off for our two hour trek along the Bow River and up Windy Knoll.
The guides where knowledgeable, friendly and diligent, keeping a close on on horses and riders at all times to ensure safety.
The views were spectacular too!
Highly recommended.
Written October 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the kind words! Delighted you enjoyed your ride with Mark and Alyia. We're thrilled you appreciated our safety measures and the stunning scenery. Come back soon!
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter H
3 contributions
2.0 of 5 bubbles
Oct 2023 • Couples
Look I take full responsibility for not seeing the imposed weight limit on riders on the website. But the proper thing to do would be to provide a refund. The weight limit nonsense should be VERY pronounced on the website in several places. I really wouldn't recommend this attraction.
Written October 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We apologize for any confusion and appreciate your understanding. Our weight and age limits are indeed prominently stated on multiple sections of our website. We're committed to ensuring a great experience for all guests.
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

_royviv2010
Sheffield, UK18 contributions
5.0 of 5 bubbles
Sep 2023 • Family
No need to feel nervous if you’ve not been on a horse ever or for years, the entire staff are so professional about looking after you. The horses are so gentle and docile, especially Nigel, my horse! The scenery is stunning! The guides were so friendly and informative, as well as keeping everyone safe and confident. Loads of smiles from everyone afterwards!
Written October 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind words! We're thrilled you had a positive experience with Nigel and our team. Your enjoyment and safety are our top priorities. Looking forward to more smiles on future rides!
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ftm42
Basingstoke, Hampshire, UK36 contributions
5.0 of 5 bubbles
Sep 2023 • Friends
My first ever western style ride. Horses were well behaved and the staff could not do enough for us. Such a great experience. Much more comfortable than we had anticipated, but I must get back to pilates as swing a leg over a western saddle was a bit challenging!!

As a UK tourist, we hadn't got the hang of tipping and didn't have any cash with us, otherwise the girls would have had a tip from us [sorry].
Written October 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're delighted to hear that your first Western ride was a great experience! Don't worry about the tipping, your kind words mean a lot to us. We hope to see you back in the saddle soon, and maybe the saddle swing will be even easier next time!
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Banff Trail Riders - All You Need to Know BEFORE You Go (2024)

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