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Banff Visitor Information Centre

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Address: 224 Banff Ave, Banff, Banff National Park, Alberta T1L 1H5, Canada
Phone Number: 14037628421
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Recommended length of visit: <1 hour
Description:

Welcome to the official visitor centre for Banff National Park. We invite...

Welcome to the official visitor centre for Banff National Park. We invite you to stop by the visitor centre on Banff Avenue for all your trip planning needs, accommodation, dining and activity booking, Parks Canada trail, campground and backcountry information. Whatever your need, our friendly staff will ensure you are equipped to have a fantastic visit to Canada's first national park. We look forward to your visit!

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TripAdvisor Reviewer Highlights

Read all 671 reviews
Visitor rating
  • 324
    Excellent
  • 163
    Very good
  • 49
    Average
  • 16
    Poor
  • 6
    Terrible
Fun seeking

The lady I spoke to at the info desk is well informed she knows the best spot to go and have fun. Her advice was helpful and she was very friendly. The centre is located right in... read more

4 of 5 starsReviewed 2 days ago
Morriszo
,
Grande Prairie, Canada
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671 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Grande Prairie, Canada
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The lady I spoke to at the info desk is well informed she knows the best spot to go and have fun. Her advice was helpful and she was very friendly. The centre is located right in the heart of the town and the rail station is behind it. There are shops around the information center.

Helpful?
Thank Morriszo
Guelph, Canada
Level Contributor
211 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Popped in for some information and to visit the center. Great source of information and the staff were extremely helpful ++. Worth a visit we in Banff.

Helpful?
Thank savuka1958
Level Contributor
12 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The visitor info Center had several employees helping tourists. There was also lots of free literature with information in things to do in the area. Staff were very helpful. It is centrally located in the downtown area. Parking however, anywhere in Banff, is very difficult at any hour of the day or night due to the large number of tourists.

Helpful?
Thank Lisa M
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were looking for a short hike near Banff. This place did the trick with interesting history and interpretive exhibits. Would recommend for anyone visiting Banff to walk from town or go for walk around trails on site. Lots to see and not very busy during a busy season.

Helpful?
Thank Christine & Bla... D
Saskatoon, Canada
Level Contributor
57 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lots of information to look over and get answers to questions. Can be a very busy place. Take your time.

Helpful?
Thank Brad D
Level Contributor
487 reviews
309 attraction reviews
common_n_attraction_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Unique building in the heart of Banff, plenty of service information and the queue wasn't bad at all. Asked a few questions about what to see and do here for free and was met with a blank - except for the walks, so I had to find my own things and there are a few sights of interest that can... More 

Helpful?
Thank Alice R
Greenville, South Carolina
Level Contributor
30 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on Main Street you can learn about attraction and what is going on in Banff and surrounding areas . Need to do this on arrival well worth the time.

Helpful?
Thank vickieeppsscott
Edmonton, Canada
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Found the people helpful and did not have to wait long for help at the desk. They had lots to look at.

Helpful?
Thank abking2016
Sacramento, California
Level Contributor
38 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our first time in Banff so we hit the Visitor Center to get the scoop. Lots of brochures, and helpful/informative staff. We asked for info on hikes and walks and got several maps to scope out our plan. Clean, organized, welcoming.

Helpful?
Thank chuckandzori L
Louisville, Kentucky
Level Contributor
32 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

They seem to know their stuff. Lots of written and oral info there. They have a small shop inside. The biggest thing, frankly, is nice, clean public restroom facilities!

Helpful?
Thank TheMaskedPotato

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Banff Visitor Information Centre and other visitors
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Questions? Get answers from Banff Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?