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Banff Visitor Information Centre

224 Banff Ave, Banff, Banff National Park, Alberta T1L 1H5, Canada
+1 403-762-8421
Review Highlights
Good place for information

We found the staff very pleasant and helpful. The center is in the center of Banff and easy to... read more

Reviewed yesterday
Tel Aviv, Israel
Useful for the Rest Rooms

If you do not have any maps then pop you'll also find someone to talk to & ask questions, but our... read more

Reviewed 3 days ago
Wendy H
Gosport, United Kingdom
Read all 820 reviews
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Welcome to the official visitor centre for Banff National Park. We invite you to stop by the visitor centre on Banff Avenue for all your trip planning needs, accommodation, dining and activity booking, Parks Canada trail, campground and backcountry information. Whatever your need, our friendly staff will ensure you are equipped to have a fantastic visit to Canada's first national park. We look forward to your visit!
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“park pass” (25 reviews)
“great info” (7 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
224 Banff Ave, Banff, Banff National Park, Alberta T1L 1H5, Canada
+1 403-762-8421
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Reviews (820)
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1 - 10 of 669 reviews

Reviewed yesterday

We found the staff very pleasant and helpful. The center is in the center of Banff and easy to find. Also enough parking. Other than info on Banff and surrounding area they do not have info on other places.

Thank Harriet590
Reviewed 3 days ago

If you do not have any maps then pop you'll also find someone to talk to & ask questions, but our hotel had everything that the information centre had. We didn't wander very far off the tourist trail in Banff but we were advised to...More

Thank Wendy H
Reviewed 5 days ago

The Vistor's Centre is on the main shopping road, so it's very convenient and worth crossing the street. Staff was very helpful and made sure all of my questions were answered. While I appreciated all their words of wisdom, the best advice was to get...More

Thank npoguy
Reviewed 1 week ago

This is another example of the work of Parks Canada. We have visited their parks all across the country. Every one of their sites has some of the cleanest facilities with very high standards of cleanlinest. Their staff is always very helpful with exceptional customer...More

Thank mike t
Reviewed 1 week ago

Lots of information abou tthe local attractions and staff are super friendly. So much to do in the area!!

Thank ChurtSunseeker
Reviewed 1 week ago via mobile

Staff are friendly and happy to help. Nice people who know the area and it seems like most like the outdoors. If you like to hike they'll have some ideas for you

Thank Alex C
Reviewed 1 week ago

With so much information and helpful staff, this is a great place to plan your sight seeing schedule.

Thank Skeets21
Reviewed 1 week ago

We talked to an onsite park ranger guide who directed us to some great activities for our one week stay in the area. He had brochures and websites for us to look at to help us get oriented to Banff. Very helpful!

Thank Kathy S
Reviewed 1 week ago

The Visitors Center had good info and maps but it wasn't handicapped accessible. Nor did it have restrooms.

Thank morrishj
Reviewed 2 weeks ago via mobile

Didn't really know where to go and hence visited this tourist info centre which has friendly staff providing advises on directions, where to get sightseeing tickets, must see sights as well as the public shuttle buses. A definite must visit place for tourists esp. here...More

Thank JustLoveToFly
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Questions & Answers
Barbara B
June 5, 2017|
Answer Show all 5 answers
Response from Angela M | Reviewed this property |
Hi, Well, to answer your question, there is free street parking and several parking lots available, most are free of charge. I hope you enjoy your visit to Banff. It is an amazing, unforgettable place.
February 1, 2017|
Answer Show all 6 answers
Response from Travelexperience12 | Reviewed this property |
Benlar137 lives in the region and from our short experience has covered all the opportunities admirably. You will not be short of options!
Patricia N N
October 1, 2016|
Answer Show all 7 answers
Response from Alan P | Reviewed this property |
The Gondola is one full day by the time you walk to the peak and back. The queues can be time consuming. Lake Louise is stunning and to appreciate the whole setting we walked along the lake side. You would be pushed to do... More