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Review Highlights
Skin has never looked better

I got a full body scrub and an intense moisture facial this week, and my skin has honestly never... read more

Reviewed February 28, 2018
Marisa M
Wonderful, Relaxing, Therapeutic Massage. Great & Caring Staff

Wanted to thank Brittany & Anton for our (husband & I); professional, skillful and great deep... read more

Reviewed October 8, 2017
via mobile
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  • Excellent60%
  • Very good15%
  • Average1%
  • Poor12%
  • Terrible12%
Travelers talk about
Mountain Spa offers a full range of spa treatments in the heart of downtown Banff. Facilities include nine treatments rooms, two dual massage rooms, spa lounge, two steam rooms and a rooftop terrace with mountain views. Choose an individual...more
111 Banff Avenue | Harmony Lane Mall, 2nd Floor, Banff, Banff National Park, Alberta T1L 1A2, Canada
+1 403-762-0473
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1 - 10 of 65 reviews
Reviewed October 8, 2018 via mobile

I paid and booked for magical thinking yes this will be magical. Unfortunately not really that magical. Firstly they didnt know how to turn on the steam shower leaving me wondering what to do. Secondly it would have been lovely to have background music in...More

Date of experience: October 2018
Thank julieday12
Reviewed June 17, 2018 via mobile

Awful customer service. Worst massage I’ve received ever..... was an oily rub down. No pressure at all. Overall - will never go back. Don’t be enticed by the price like we were and spend your money else where.

Date of experience: June 2018
2  Thank Mbois509
Reviewed May 4, 2018 via mobile

After a long week, we traveled to Banff and booked massages and facial’s at Mountain Spa. Sadly the full experience was disappointing, starting with 15 + minutes waiting in the massage bed before the massage therapist showed up, the massage was supposed to relaxation and...More

Date of experience: May 2018
2  Thank gordo1010
Reviewed April 2, 2018

The first time I visited this spa I was very happy and impressed so booked again in April of 2017. I booked a Hot Stone massage and arrived to find out they had not booked it properly so offered me a therapist that was about...More

Date of experience: May 2017
2  Thank LLR4007
Reviewed February 28, 2018

I got a full body scrub and an intense moisture facial this week, and my skin has honestly never looked better. The surface and texture of my skin was totally revitalized, and I noticed a huge reduction in blackheads and bumps. The whole experience was...More

Date of experience: February 2018
Thank Marisa M
Reviewed December 26, 2017

I went in last minute/walk in for a pedicure, couldn't believe my luck to get in so quickly. Although the setting is lovely and staff was welcoming. My pedicure was so-so. I little too intense for my liking (using a Dremel to file my toenails)....More

Date of experience: December 2017
Thank EricNyl
Reviewed October 8, 2017 via mobile

Wanted to thank Brittany & Anton for our (husband & I); professional, skillful and great deep tissue massages today. We enjoyed the tastefully decorated Spa, helpful attitude of staff and a great massage. Good & fair value.

Date of experience: October 2017
Thank levinpad
Reviewed October 1, 2017 via mobile

It was fantastic that I was able to book a Brazilian wax appointment last minute (no more than 45 minutes before I arrived) however, I visited twice and both times it was the most painful experience I've ever had. I've been having Brazilian waxes regularly...More

Date of experience: September 2017
1  Thank Ginny Z
Reviewed August 21, 2017

I didn't plan my time in Banff ahead of time, so was struggling to find a massage on my last day here. I called a few places and no one could do multiple services on me like a massage and facial. When I called Mountain...More

Date of experience: August 2017
Thank carpozi
Reviewed May 1, 2017 via mobile

Booked a half day package - wonderful experience and a terrific value. The spa is right downtown in the Harmon building and the space was lovely with beautiful sunny rooms and views over their rooftop deck to the mountains. Beate was wonderful through - had...More

Date of experience: May 2017
Thank emblack1971
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