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Mountain Spa

111 Banff Avenue | Harmony Lane Mall, 2nd Floor, Banff, Banff National Park, Alberta T1L 1A2, Canada
+1 403-762-0473
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Awful

Awful customer service. Worst massage I’ve received ever..... was an oily rub down. No pressure at... read more

Reviewed yesterday
Mbois509
via mobile
Sadly Disappointed with my appointment

After a long week, we traveled to Banff and booked massages and facial’s at Mountain Spa. Sadly the... read more

Reviewed May 4, 2018
gordo1010
,
Hay River, Canada
via mobile
Read all 65 reviews
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Overview
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Mountain Spa offers a full range of spa treatments in the heart of downtown Banff. Facilities include nine treatments rooms, two dual massage rooms, spa lounge, two steam rooms and a rooftop terrace with mountain views. Choose an individual treatment or treat yourself to one of our popular Spa Day packages.
  • Excellent62%
  • Very good15%
  • Average1%
  • Poor10%
  • Terrible12%
Travelers talk about
LOCATION
111 Banff Avenue | Harmony Lane Mall, 2nd Floor, Banff, Banff National Park, Alberta T1L 1A2, Canada
CONTACT
Website
+1 403-762-0473
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Write a ReviewReviews (65)
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"great massage"
in 5 reviews
"hot stone massage"
in 4 reviews
"vichy shower"
in 2 reviews
"full body"
in 2 reviews
"deep tissue"
in 3 reviews
"therapeutic massage"
in 2 reviews
"minute massage"
in 2 reviews
"therapist"
in 8 reviews
"tension"
in 3 reviews
"calgary"
in 2 reviews
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1 - 10 of 64 reviews

Reviewed yesterday via mobile

Awful customer service. Worst massage I’ve received ever..... was an oily rub down. No pressure at all. Overall - will never go back. Don’t be enticed by the price like we were and spend your money else where.

Thank Mbois509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2018 via mobile

After a long week, we traveled to Banff and booked massages and facial’s at Mountain Spa. Sadly the full experience was disappointing, starting with 15 + minutes waiting in the massage bed before the massage therapist showed up, the massage was supposed to relaxation and...More

1  Thank gordo1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2018

The first time I visited this spa I was very happy and impressed so booked again in April of 2017. I booked a Hot Stone massage and arrived to find out they had not booked it properly so offered me a therapist that was about...More

1  Thank LLR4007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed February 28, 2018

I got a full body scrub and an intense moisture facial this week, and my skin has honestly never looked better. The surface and texture of my skin was totally revitalized, and I noticed a huge reduction in blackheads and bumps. The whole experience was...More

Thank Marisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2017

I went in last minute/walk in for a pedicure, couldn't believe my luck to get in so quickly. Although the setting is lovely and staff was welcoming. My pedicure was so-so. I little too intense for my liking (using a Dremel to file my toenails)....More

Thank EricNyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2017 via mobile

Wanted to thank Brittany & Anton for our (husband & I); professional, skillful and great deep tissue massages today. We enjoyed the tastefully decorated Spa, helpful attitude of staff and a great massage. Good & fair value.

Thank levinpad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2017 via mobile

It was fantastic that I was able to book a Brazilian wax appointment last minute (no more than 45 minutes before I arrived) however, I visited twice and both times it was the most painful experience I've ever had. I've been having Brazilian waxes regularly...More

1  Thank Ginny Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2017

I didn't plan my time in Banff ahead of time, so was struggling to find a massage on my last day here. I called a few places and no one could do multiple services on me like a massage and facial. When I called Mountain...More

Thank carpozi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2017 via mobile

Booked a half day package - wonderful experience and a terrific value. The spa is right downtown in the Harmon building and the space was lovely with beautiful sunny rooms and views over their rooftop deck to the mountains. Beate was wonderful through - had...More

Thank Erica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2017 via mobile

Three of us came here for a massage on a girl's weekend. It was a great massage and great staff. Would for sure return.

Thank Luckycharmchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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