Banff Upper Hot Springs
Banff Upper Hot Springs
4
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
All the amenities of a modern facility are featured in this splendid, historic spa and bath house—against a backdrop of spectacular alpine scenery. You will luxuriate in the comfort of soothing hot water where travelers have come to “take the waters” for more than a century. Banff’s premier attraction features: an outdoor terrace, Wonder of Water hydrology exhibit and historic swimsuits (1920's) for rent. Open 10 a.m. to 10 p.m. daily. Last entry is 9:30 p.m. It also offers the Outfitters Gift Shop and the Upper Hot Springs Cafe.
Duration: 1-2 hours
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  • CharlieW
    Dieppe, Canada428 contributions
    5.0 of 5 bubbles
    Beautiful hot springs!
    This was not my first visit to the hot springs but was a bucket list item for my other family members. The hot springs are beautiful and the price of admission is reasonable. The cost includes admission to the facility and a locker token so you can lock up your belongings during your visit. Towel and swim suit rentals are available, if required. We went as soon as it opened and there was a bit of a line up, but it moved quickly and efficiently. The facility was clean and well maintained. If you’re there on a sunny day there is a large part of the pool that is shady so you won’t have to sit in the direct sun. There are cold showers on deck so you can get out and cool off if you need to. There are showers and full change rooms on site too for use during your visit. It’s a beautiful spot and worth stopping by to experience.
    Visited July 2023
    Traveled with family
    Written August 5, 2023
  • ABunny808
    Seattle, Washington112 contributions
    5.0 of 5 bubbles
    Perfect rainy day activity
    Rainy day in Banff meant less hiking for us. So, we did the easy drive to soak in the upper hot springs. The rain chased away the crowds so we enjoyed the pool under the clouds and occasional rain. Perfect way to spend a rainy evening. Tip: locker token is one time use so be sure you have all your stuff that you need with you before you lock it. There are 3 plastic shelving units (open to all) by the pools to keep your towels dry.
    Visited September 2023
    Traveled as a couple
    Written September 9, 2023
  • Kaz M
    Sans Souci, Australia618 contributions
    5.0 of 5 bubbles
    Had a great day
    We had a recommendation of a must visit before we left Banff. Hot springs is a great spot. So the 8 people took the challenge and 6 pay and dressed in the old costumes and we had a hoot. People around us were like WTF are dressed like that!! Lol .. well you know it is the moment and fun thing we enjoy. The pool was warm and the day was rather nice too.
    Visited September 2023
    Traveled with friends
    Written September 22, 2023
  • ftm42
    34 contributions
    5.0 of 5 bubbles
    Go after your horse ride!
    We book ended our three week trip with a visit to these springs. Lovely views, very efficient service too. If you combine it with a horse ride in the morning and a visit to the springs in the afternoon, you can be sure you won't feel stiff!
    Visited September 2023
    Traveled with friends
    Written October 2, 2023
  • Debbie S
    Erin, Canada48 contributions
    3.0 of 5 bubbles
    View stunning but way too touristy
    View is stunning but too many people video chatting. It’s definitely not “relaxing”. No shoes are allowed so if u forget flip flops the floors in the changing area and outside are extremely slippery. My husband almost fell twice. The inside of the pool area/bottom is in need of repair. If you have a CAA card use it to get a discount on entry.
    Visited October 2023
    Traveled as a couple
    Written October 17, 2023
  • luv4phood
    Marietta, Georgia841 contributions
    5.0 of 5 bubbles
    Enjoy a dip in the hot spring.
    This is one of those things that you just have to experience. The spring is just an over sized swimming pool with lots of ledges for seating and lounging but the view is spectacular. Be prepared that visitors must wear a swimsuit in the spring. Old style swimsuits are available for rent. On our visit, we were able to park right below the spring and no line to enter. The locker was included in the admission.
    Visited September 2023
    Traveled as a couple
    Written November 15, 2023
  • Roam06534689416
    1 contribution
    5.0 of 5 bubbles
    Amaaaazing!!
    Aweome experience. I went with my family and friends and really liked it. we did not go with swimsuits but were glad to find the heritage swimsuits that were available to rent. I definitely would like to visit the hot springs again and if possible would like to buy a pair or 2 of the heritage swim suits.
    Visited June 2023
    Traveled with family
    Written November 23, 2023
  • IrelandsIslandHopper
    Dunboyne, Ireland156 contributions
    3.0 of 5 bubbles
    If you’ve been to other thermal springs, you can skip this one…
    This is a unique, historically important hot spring and that in itself is a reason to visit. However, those in management need to take a good long look at what’s done in mountainous thermal springs around the world for some inspiration… The changing area is overcrowded and uncomfortable. This leaves a bad taste in your mouth before you enter the pool. It really, really doesn’t need to be that way… The pool itself is hot, beautiful and enjoyable. However, there really is NO atmosphere when you’re out there. I’ve been to thermal springs in Iceland, Spain and Switzerland and these are successfully marketed as luxury spas where you feel like you’re in paradise for an hour or two. Here, it feels more like the dunking healing baths in Lourdes rather than a luxury spa. I hope in the future this amazing facility is renovated and its full potential as a top-class amenity is realised.
    Visited December 2023
    Traveled as a couple
    Written December 29, 2023
  • Lara W
    Doncaster, United Kingdom5 contributions
    5.0 of 5 bubbles
    A once in a lifetime experience
    We visited early morning, we were the first in the pool. The facilities are excellent lockers are free and the entry is a reasonable price. In total we were there just over an hour as we had kids age 10 & 11 who found it a little too hot but we got some amazing family pictures there.
    Visited January 2024
    Traveled with family
    Written January 3, 2024
  • Ana A
    Tacoma, Washington4 contributions
    5.0 of 5 bubbles
    Accessible cost for everyone, Beautiful view
    My husband and I went to Banff in January when it was frigidly cold outside. We took the city bus to Banff Upper Hot Springs in the early afternoon and it was not crowded. I’m sure that made it more enjoyable. The day was pretty clear, so the view was stunning! There was quite a bit of vapor on the pool surface bc it was so cold when we were there and the pool was so hot! I am giving five stars because I like that the hot springs are accessible to the public and not just a spa experience for rich people. The pool had spots on the floor where it was worn away. It didn’t bother me. I didn’t see anything unsafe. I have a community mind set and do not require a luxury experience. There are plenty of hotel and resort spas in and around Banff, but we opted to try the hot springs for a fraction of the cost. That was just my choice this time and I was happy with my experience. I could only stay in for about an hour and a half (dipped in and out, sitting on the seat that lines the inside of the pool and standing to cool half my body). There is a small, basic, but affordable cafe up the stairs on the second floor that also has a nice view from the windows. The locker room was clean and offered the fundamentals - lockers (come with admission), toilet stalls, open shower area (you must shower before going in the pool, which keeps it cleaner for everyone), and bathing suit spinner to help dry your suit. You push a metal knob/button in to get the shower to spray. You have to keep pressing it to complete your pre pool shower. It cuts off after maybe ten seconds, but I understand why as I have walked into many bathrooms where somebody has not turned the water off and it’s just pouring & wasting water!
    Visited January 2024
    Traveled as a couple
    Written January 24, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles2,842 reviews
Excellent
905
Very good
938
Average
615
Poor
222
Terrible
162

Stephanie Lam
Hong Kong, China10 contributions
2.0 of 5 bubbles
Jan 2020 • Friends
If you have experience Hot Spring in Japan, you will be vy disappointed for this so called "hot spring". I can only call it as a big bath tub.

During Christmas, we couldn't find a parking lot and gave up. We try again today but still have a long queue.

When I enter to the pool, I feel quite surprised that it looks like a swimming pool but definitely it is smaller than the standard swimming pool. I wonder how they can manage during the peak seasons.

You cant move too much as it is really crowded. You can take a look the conditions before you pay. It is open to public.

Tips - Bring your own towel.
If you forget to bring your towel and swimming suit, you can rent.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TheJ0hns0ns
Port Macquarie, Australia287 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
The water was deliciously warm on a snowy day and the price is right but the whole experience could be better.

There is a system in place with a token given at entry to gain access to some lockers. This wasn’t explained and resulted in a trip back to the front desk which was annoying more than anything else. I wasn’t the only person confused either, so the explanation of the locker and change facilities could improve.

The other thing letting this facility down is the pool itself. It was clean and functional but that’s it. There is no atmosphere, with striped tape across areas and no view. These springs are located on a mountainside in Banff....... there is no excuse for a lack of atmosphere but they have managed to do it!!

Have a look at other thermal pools, such as in Hanmer Springs, which have so much better a feel, atmosphere and the opportunity to find a quiet spot to yourself.

Overall, it was fine but it just lacks ooomph. I probably wouldn’t bother going there again
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ana A
Tacoma, WA4 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
My husband and I went to Banff in January when it was frigidly cold outside. We took the city bus to Banff Upper Hot Springs in the early afternoon and it was not crowded. I’m sure that made it more enjoyable. The day was pretty clear, so the view was stunning! There was quite a bit of vapor on the pool surface bc it was so cold when we were there and the pool was so hot!
I am giving five stars because I like that the hot springs are accessible to the public and not just a spa experience for rich people. The pool had spots on the floor where it was worn away. It didn’t bother me. I didn’t see anything unsafe.

I have a community mind set and do not require a luxury experience. There are plenty of hotel and resort spas in and around Banff, but we opted to try the hot springs for a fraction of the cost. That was just my choice this time and I was happy with my experience.
I could only stay in for about an hour and a half (dipped in and out, sitting on the seat that lines the inside of the pool and standing to cool half my body).
There is a small, basic, but affordable cafe up the stairs on the second floor that also has a nice view from the windows.

The locker room was clean and offered the fundamentals - lockers (come with admission), toilet stalls, open shower area (you must shower before going in the pool, which keeps it cleaner for everyone), and bathing suit spinner to help dry your suit. You push a metal knob/button in to get the shower to spray. You have to keep pressing it to complete your pre pool shower. It cuts off after maybe ten seconds, but I understand why as I have walked into many bathrooms where somebody has not turned the water off and it’s just pouring & wasting water!
Written January 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jamie H-D
Poole, UK1,488 contributions
3.0 of 5 bubbles
Apr 2023 • Couples
Absolutely stunning scenery and gorgeous hot water to relax and spend a bit of time in, but it’s a glorified outdoor heated swimming pool, we were expecting it to be a bit ‘more’ with perhaps different areas you could go in to or for the for the pool to be more ‘original’, such as rock, rather than tiled. A shame you only get 1 locker token each too, so you can’t go leaving anything in the locker you might want! Still a very enjoyable experience and something we were glad to do. We wanted to spend more time afterwards, unfortunately for unknown reasons the restaurant / bistro was closed possibly due to being out of season, but it was busy and to have a refreshment would have elevated the experience, make sure to bring bottles of water in non-breakable material.
Written April 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob C
Steamboat Springs, CO65 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
Who.e staying at Banff for a ski trip I did visit the hot springs and was not disappointed. The facility is very clean the spring water was hot and felt great after a hard day of skiing. It was easily accessible by public transportation. If you forget to pack a bathing suit, no problem, they rent them. A locker with a lock is included. I would suggest bringing a hotel towel to dry off as they charge for towels at the site
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vishtron
Houston, TX23 contributions
3.0 of 5 bubbles
Dec 2019 • Couples
The “hot spring” is more like a giant pool with hot water. The water supposedly comes from a source on the mountain (sulfur mountain) but is chlorinated and temperature controlled to 98*F. 3 stars for the views. This is a giant hot tub with a Million people than a hot spring. Hardly any place to even stand. While the warm waters feel good, the chlorine really sucks the moisture out of your skin.
No shoes in the changing room (might be a good thing considering the traffic) and showers are communal. They rent towels and historic bathing suits out for a dollar each (?)
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ankur g
41 contributions
4.0 of 5 bubbles
Sep 2021 • Family
Love the place . They provide the towels and swim wear on the spot with very minimal charges. The water is hot and relaxing in the cold weather. It is open space and you can take shower. The only one suggestion which they can improve is the locker which works only once per token ( which is purchased). If you unlock the locker again it will not lock again..
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nic
Calgary, Canada11 contributions
4.0 of 5 bubbles
Oct 2019 • Couples
Love coming here when the weather starts cooling down, it is usually very busy but if you're comfortable with crowds it's a great post-hike or post-shopping activity to ease sore feet and relax with a beautiful mountain view. Sometimes the water temperature can fluctuate quite a bit (from fairly WARM to really HOT) so it's actually a good idea to call ahead and ask what the current temperature is... I love extremely hot so I've been disappointed before on a day where the water was just in the warm range
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LTS
Edinburgh, UK3 contributions
2.0 of 5 bubbles
Sep 2023 • Friends
Pool shabby and in need of maintenance. Felt grubby and not very hygienic. Locker token for one use only-if you forget to put something in you need to pay for another token and that is if lockers work in first place. If you are staying in Moose Hotel use roof top spa facilities don't waste time going to public springs.
Written September 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emilia
2 contributions
2.0 of 5 bubbles
Sep 2023 • Friends
The experience in the pool was ok, not too crowded because of rainy day. Customer service at the front desk was horrible. Cashier was really rude, treated us like idiots especially if we ask something. The environment felt pretty unhygienic and showets wasn’t working well. Water at the showets went surprisingly between burning hot and cold.
Written September 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Banff Upper Hot Springs - All You Need to Know BEFORE You Go (2024)

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