Banff Upper Hot Springs

Banff Upper Hot Springs: Hours, Address, Banff Upper Hot Springs Reviews: 4/5

Banff Upper Hot Springs
4
12:00 PM - 6:00 PM
Monday
12:00 PM - 6:00 PM
Tuesday
12:00 PM - 6:00 PM
Wednesday
12:00 PM - 6:00 PM
Thursday
12:00 PM - 6:00 PM
Friday
12:00 PM - 6:00 PM
Saturday
12:00 PM - 6:00 PM
Sunday
12:00 PM - 6:00 PM
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About
All the amenities of a modern facility are featured in this splendid, historic spa and bath house—against a backdrop of spectacular alpine scenery. You will luxuriate in the comfort of soothing hot water where travelers have come to “take the waters” for more than a century. Banff’s premier attraction features: a day spa, outdoor terrace, Wonder of Water hydrology exhibit and historic swimsuits (1920's) for rent. Open 10 a.m. to 6 p.m. daily. Last entry is 5 p.m. It also offers the Outfitters Gift Shop and the Upper Hot Springs Cafe.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
2,779 reviews
Excellent
883
Very good
932
Average
597
Poor
218
Terrible
150

Moscato-Mama
Airdrie, Canada3,189 contributions
Friends
April 2022

We went within about a week of the hotsprings reopening after renovations. The change rooms look good now. You're expected to take off your shoes just before the area you pay, it would be good to have indoor sandals to wear.

There is a family rate and it includes a free locker token. Locker is one time use and after that you have to buy additional tokens which I think are $1.25. You can rent towels and bathing suits. There is a souvenir shop.

The water is 40 degrees Celsius which is nice on a cold winter day but we found it to be way too hot on a sunny +6 degree day so didn't stay long.

We arrived right at opening time during the week and it filled up pretty fast. There were approx 75 people and it was plenty crowded with that amount which is not even at capacity.
Written April 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Suzanne Clark
Greater London, UK45 contributions
Couples
We just visited here last week and I think we were quite lucky with how quiet it was!

I was a bit concerned by some of the reviews, but we timed it well in the middle of the day I think. It is just a warm swimming pool essentially - but if you want fancy hot springs you’ll probably have to pay more than $8! So it’s totally worth the price and a nice place to relax with a pretty view. We also did the hot springs pass, so we had the museum included which was really interesting to go and visit.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Joanne R
1 contribution
Couples
We arrived at the Hot Springs unsure of what we would find for physically handicapped accessibility functionality such as ramps, elevators, family washrooms and change rooms, etc. What we found to our absolute delight was accessible parking right at the springs, ramps to access the main building and an elevator to access the lower levels (small but functional elevator). Further, what is often missing elsewhere is accessible family change rooms but what we found at the springs was an excellent family accessible shower/change room with lockers directly outside the door as well as a facility provided water wheelchair and a ramp to go directly into the hot springs pool! Wow! One of the highlights of the trip and the staff were extremely accommodating, making us feel very welcome.
Written July 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Backpacker59
Crawley, UK120 contributions
I've been to hot springs in iceland and was expecting a lot more from this. It's basically a very small outdoor swimming pool. But you cant actually swim in it as it;s very small, everyone just sits around the edge. It's not attractive, you can't see the views when you're in the pool, and it's very small. I imagine in the height of summer it would be incredibly crowded and hard to move. It's only 10 dollars entry so pretty cheap, so it's not like you waste a lot of money, but don't expect much.
Written June 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ankur g
33 contributions
Family
Love the place . They provide the towels and swim wear on the spot with very minimal charges. The water is hot and relaxing in the cold weather. It is open space and you can take shower. The only one suggestion which they can improve is the locker which works only once per token ( which is purchased). If you unlock the locker again it will not lock again..
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JeffFr
Edmonton, Canada48 contributions
Family
If you think lining up early will help, don't bother. We had relatives get there at 9:30 and there was a long line outside waiting for the doors to open at 10. With our teenagers we were a bit later and arrived around 10:15 to find a lineup stretching from the till to just outside the exterior doors. It was a bit slow but we found our relatives in the pool and they'd only been in 5 minutes ahead of us!

The pool was packed and super hot, 104C. As a result the middle of the pool was empty, everyone was on the edges sitting half in and half out to not overheat. Our party had a 4 and 9 year old and they didn't handle it for long, they overheated quickly. After 10-15 minutes we all decided it was time to leave. There's just nothing to do, it's very hot and it's in the sun too. There are no chairs. When we left the parking lot was extremely full and the lineup of cars was stretched down the hill with park staff directing people where to go.

Everyone has their priorities but to me, save your money and time to spend elsewhere. We've been to hot springs in Jasper, Fairmont, Radium, Invermere/Windermere and Nakusp... they're all better.
Written August 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

stafny
1 contribution
I was expecting the hot springs to be very beautiful and "natural". However, it is literally a man-made hot tub that is over crowded and the view of the mountains is obstructed not only by the other individuals in the human soup pot but also by the fence, and the lifeguard chair. I would not recommend this to anyone and was a huge waste of $12.
Written February 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stephanie Lam
Hong Kong, China10 contributions
Friends
If you have experience Hot Spring in Japan, you will be vy disappointed for this so called "hot spring". I can only call it as a big bath tub.

During Christmas, we couldn't find a parking lot and gave up. We try again today but still have a long queue.

When I enter to the pool, I feel quite surprised that it looks like a swimming pool but definitely it is smaller than the standard swimming pool. I wonder how they can manage during the peak seasons.

You cant move too much as it is really crowded. You can take a look the conditions before you pay. It is open to public.

Tips - Bring your own towel.
If you forget to bring your towel and swimming suit, you can rent.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Laine C
Eastbourne, UK71 contributions
Couples
We went to the hot springs twice on this visit to Banff, our hotel pool & spa were closed for maintenance so they were giving their guests complementary tickets to use at the springs. I thoroughly enjoyed sitting relaxing in the hot water with the beautiful views of the snow covered mountains all around. Admittedly on our 1st visit, which was a Sunday afternoon, it was rather busy, but our 2nd visit was just after opening time so there were very few people there.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

TheJ0hns0ns
Port Macquarie, Australia233 contributions
Couples
The water was deliciously warm on a snowy day and the price is right but the whole experience could be better.

There is a system in place with a token given at entry to gain access to some lockers. This wasn’t explained and resulted in a trip back to the front desk which was annoying more than anything else. I wasn’t the only person confused either, so the explanation of the locker and change facilities could improve.

The other thing letting this facility down is the pool itself. It was clean and functional but that’s it. There is no atmosphere, with striped tape across areas and no view. These springs are located on a mountainside in Banff....... there is no excuse for a lack of atmosphere but they have managed to do it!!

Have a look at other thermal pools, such as in Hanmer Springs, which have so much better a feel, atmosphere and the opportunity to find a quiet spot to yourself.

Overall, it was fine but it just lacks ooomph. I probably wouldn’t bother going there again
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Banff Upper Hot Springs is open:
  • Sun - Sat 12:00 PM - 6:00 PM
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