Banff Upper Hot Springs
Banff Upper Hot Springs
4
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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About
All the amenities of a modern facility are featured in this splendid, historic spa and bath house—against a backdrop of spectacular alpine scenery. You will luxuriate in the comfort of soothing hot water where travelers have come to “take the waters” for more than a century. Banff’s premier attraction features: an outdoor terrace, Wonder of Water hydrology exhibit and historic swimsuits (1920's) for rent. Open 10 a.m. to 10 p.m. daily. Last entry is 9:30 p.m. It also offers the Outfitters Gift Shop and the Upper Hot Springs Cafe.
Suggested duration
1-2 hours
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  • Suzanne Clark
    Greater London, United Kingdom45 contributions
    Quiet Visit
    We just visited here last week and I think we were quite lucky with how quiet it was! I was a bit concerned by some of the reviews, but we timed it well in the middle of the day I think. It is just a warm swimming pool essentially - but if you want fancy hot springs you’ll probably have to pay more than $8! So it’s totally worth the price and a nice place to relax with a pretty view. We also did the hot springs pass, so we had the museum included which was really interesting to go and visit.
    Visited March 2020
    Traveled as a couple
    Written March 10, 2020
  • Laine C
    Eastbourne, United Kingdom72 contributions
    Love this place
    We went to the hot springs twice on this visit to Banff, our hotel pool & spa were closed for maintenance so they were giving their guests complementary tickets to use at the springs. I thoroughly enjoyed sitting relaxing in the hot water with the beautiful views of the snow covered mountains all around. Admittedly on our 1st visit, which was a Sunday afternoon, it was rather busy, but our 2nd visit was just after opening time so there were very few people there.
    Visited December 2019
    Traveled as a couple
    Written January 5, 2020
  • Moscato-Mama
    Airdrie, Canada3,343 contributions
    Too hot on a mild day sunny day 🥵
    April 2022 We went within about a week of the hotsprings reopening after renovations. The change rooms look good now. You're expected to take off your shoes just before the area you pay, it would be good to have indoor sandals to wear. There is a family rate and it includes a free locker token. Locker is one time use and after that you have to buy additional tokens which I think are $1.25. You can rent towels and bathing suits. There is a souvenir shop. The water is 40 degrees Celsius which is nice on a cold winter day but we found it to be way too hot on a sunny +6 degree day so didn't stay long. We arrived right at opening time during the week and it filled up pretty fast. There were approx 75 people and it was plenty crowded with that amount which is not even at capacity.
    Visited April 2022
    Traveled with friends
    Written April 4, 2022
  • Stephanie Lam
    Hong Kong, China10 contributions
    A very crowded bathtub
    If you have experience Hot Spring in Japan, you will be vy disappointed for this so called "hot spring". I can only call it as a big bath tub. During Christmas, we couldn't find a parking lot and gave up. We try again today but still have a long queue. When I enter to the pool, I feel quite surprised that it looks like a swimming pool but definitely it is smaller than the standard swimming pool. I wonder how they can manage during the peak seasons. You cant move too much as it is really crowded. You can take a look the conditions before you pay. It is open to public. Tips - Bring your own towel. If you forget to bring your towel and swimming suit, you can rent.
    Visited January 2020
    Traveled with friends
    Written January 4, 2020
  • TheJ0hns0ns
    Port Macquarie, Australia247 contributions
    Good but not great
    The water was deliciously warm on a snowy day and the price is right but the whole experience could be better. There is a system in place with a token given at entry to gain access to some lockers. This wasn’t explained and resulted in a trip back to the front desk which was annoying more than anything else. I wasn’t the only person confused either, so the explanation of the locker and change facilities could improve. The other thing letting this facility down is the pool itself. It was clean and functional but that’s it. There is no atmosphere, with striped tape across areas and no view. These springs are located on a mountainside in Banff....... there is no excuse for a lack of atmosphere but they have managed to do it!! Have a look at other thermal pools, such as in Hanmer Springs, which have so much better a feel, atmosphere and the opportunity to find a quiet spot to yourself. Overall, it was fine but it just lacks ooomph. I probably wouldn’t bother going there again
    Visited January 2020
    Traveled as a couple
    Written January 9, 2020
  • Jamie H-D
    Poole, United Kingdom641 contributions
    Enjoyable experience but could be better.
    Absolutely stunning scenery and gorgeous hot water to relax and spend a bit of time in, but it’s a glorified outdoor heated swimming pool, we were expecting it to be a bit ‘more’ with perhaps different areas you could go in to or for the for the pool to be more ‘original’, such as rock, rather than tiled. A shame you only get 1 locker token each too, so you can’t go leaving anything in the locker you might want! Still a very enjoyable experience and something we were glad to do. We wanted to spend more time afterwards, unfortunately for unknown reasons the restaurant / bistro was closed possibly due to being out of season, but it was busy and to have a refreshment would have elevated the experience, make sure to bring bottles of water in non-breakable material.
    Visited April 2023
    Traveled as a couple
    Written April 10, 2023
  • Bob C
    Steamboat Springs, Colorado59 contributions
    Interesting experience
    Who.e staying at Banff for a ski trip I did visit the hot springs and was not disappointed. The facility is very clean the spring water was hot and felt great after a hard day of skiing. It was easily accessible by public transportation. If you forget to pack a bathing suit, no problem, they rent them. A locker with a lock is included. I would suggest bringing a hotel towel to dry off as they charge for towels at the site
    Visited February 2020
    Traveled with friends
    Written February 1, 2020
  • Vishtron
    Houston, Texas20 contributions
    Giant hot tub/ pool
    The “hot spring” is more like a giant pool with hot water. The water supposedly comes from a source on the mountain (sulfur mountain) but is chlorinated and temperature controlled to 98*F. 3 stars for the views. This is a giant hot tub with a Million people than a hot spring. Hardly any place to even stand. While the warm waters feel good, the chlorine really sucks the moisture out of your skin. No shoes in the changing room (might be a good thing considering the traffic) and showers are communal. They rent towels and historic bathing suits out for a dollar each (?)
    Visited December 2019
    Traveled as a couple
    Written January 2, 2020
  • ankur g
    33 contributions
    Good place for a cold weather
    Love the place . They provide the towels and swim wear on the spot with very minimal charges. The water is hot and relaxing in the cold weather. It is open space and you can take shower. The only one suggestion which they can improve is the locker which works only once per token ( which is purchased). If you unlock the locker again it will not lock again..
    Visited September 2021
    Traveled with family
    Written September 26, 2021
  • Nic
    Calgary, Canada11 contributions
    Banff Hot Springs
    Love coming here when the weather starts cooling down, it is usually very busy but if you're comfortable with crowds it's a great post-hike or post-shopping activity to ease sore feet and relax with a beautiful mountain view. Sometimes the water temperature can fluctuate quite a bit (from fairly WARM to really HOT) so it's actually a good idea to call ahead and ask what the current temperature is... I love extremely hot so I've been disappointed before on a day where the water was just in the warm range
    Visited October 2019
    Traveled as a couple
    Written February 16, 2020
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Stephanie Lam
Hong Kong, China10 contributions
Jan 2020 • Friends
If you have experience Hot Spring in Japan, you will be vy disappointed for this so called "hot spring". I can only call it as a big bath tub.

During Christmas, we couldn't find a parking lot and gave up. We try again today but still have a long queue.

When I enter to the pool, I feel quite surprised that it looks like a swimming pool but definitely it is smaller than the standard swimming pool. I wonder how they can manage during the peak seasons.

You cant move too much as it is really crowded. You can take a look the conditions before you pay. It is open to public.

Tips - Bring your own towel.
If you forget to bring your towel and swimming suit, you can rent.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TheJ0hns0ns
Port Macquarie, Australia247 contributions
Jan 2020 • Couples
The water was deliciously warm on a snowy day and the price is right but the whole experience could be better.

There is a system in place with a token given at entry to gain access to some lockers. This wasn’t explained and resulted in a trip back to the front desk which was annoying more than anything else. I wasn’t the only person confused either, so the explanation of the locker and change facilities could improve.

The other thing letting this facility down is the pool itself. It was clean and functional but that’s it. There is no atmosphere, with striped tape across areas and no view. These springs are located on a mountainside in Banff....... there is no excuse for a lack of atmosphere but they have managed to do it!!

Have a look at other thermal pools, such as in Hanmer Springs, which have so much better a feel, atmosphere and the opportunity to find a quiet spot to yourself.

Overall, it was fine but it just lacks ooomph. I probably wouldn’t bother going there again
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jamie H-D
Poole, UK641 contributions
Apr 2023 • Couples
Absolutely stunning scenery and gorgeous hot water to relax and spend a bit of time in, but it’s a glorified outdoor heated swimming pool, we were expecting it to be a bit ‘more’ with perhaps different areas you could go in to or for the for the pool to be more ‘original’, such as rock, rather than tiled. A shame you only get 1 locker token each too, so you can’t go leaving anything in the locker you might want! Still a very enjoyable experience and something we were glad to do. We wanted to spend more time afterwards, unfortunately for unknown reasons the restaurant / bistro was closed possibly due to being out of season, but it was busy and to have a refreshment would have elevated the experience, make sure to bring bottles of water in non-breakable material.
Written April 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob C
Steamboat Springs, CO59 contributions
Feb 2020 • Friends
Who.e staying at Banff for a ski trip I did visit the hot springs and was not disappointed. The facility is very clean the spring water was hot and felt great after a hard day of skiing. It was easily accessible by public transportation. If you forget to pack a bathing suit, no problem, they rent them. A locker with a lock is included. I would suggest bringing a hotel towel to dry off as they charge for towels at the site
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vishtron
Houston, TX20 contributions
Dec 2019 • Couples
The “hot spring” is more like a giant pool with hot water. The water supposedly comes from a source on the mountain (sulfur mountain) but is chlorinated and temperature controlled to 98*F. 3 stars for the views. This is a giant hot tub with a Million people than a hot spring. Hardly any place to even stand. While the warm waters feel good, the chlorine really sucks the moisture out of your skin.
No shoes in the changing room (might be a good thing considering the traffic) and showers are communal. They rent towels and historic bathing suits out for a dollar each (?)
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ankur g
33 contributions
Sep 2021 • Family
Love the place . They provide the towels and swim wear on the spot with very minimal charges. The water is hot and relaxing in the cold weather. It is open space and you can take shower. The only one suggestion which they can improve is the locker which works only once per token ( which is purchased). If you unlock the locker again it will not lock again..
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nic
Calgary, Canada11 contributions
Oct 2019 • Couples
Love coming here when the weather starts cooling down, it is usually very busy but if you're comfortable with crowds it's a great post-hike or post-shopping activity to ease sore feet and relax with a beautiful mountain view. Sometimes the water temperature can fluctuate quite a bit (from fairly WARM to really HOT) so it's actually a good idea to call ahead and ask what the current temperature is... I love extremely hot so I've been disappointed before on a day where the water was just in the warm range
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teetravels
Wilsonville, OR147 contributions
Jan 2020 • Couples
We went up the the Hot Springs, took a look at the mass of people sitting in your average large pool and didn’t bother. We thought it would be more rustic, the pool. I guess if you don’t have access to a hot tub or pool, it would be great, but our hotel had a great hot tub, so we skipped the Hot Spring.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stafny
1 contribution
Feb 2022
I was expecting the hot springs to be very beautiful and "natural". However, it is literally a man-made hot tub that is over crowded and the view of the mountains is obstructed not only by the other individuals in the human soup pot but also by the fence, and the lifeguard chair. I would not recommend this to anyone and was a huge waste of $12.
Written February 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Backpacker59
Crawley, UK122 contributions
Jun 2022
I've been to hot springs in iceland and was expecting a lot more from this. It's basically a very small outdoor swimming pool. But you cant actually swim in it as it;s very small, everyone just sits around the edge. It's not attractive, you can't see the views when you're in the pool, and it's very small. I imagine in the height of summer it would be incredibly crowded and hard to move. It's only 10 dollars entry so pretty cheap, so it's not like you waste a lot of money, but don't expect much.
Written June 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Banff Upper Hot Springs is open:
  • Sun - Sat 10:00 AM - 10:00 PM
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