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Address: 300 Mountain Avenue | The Rimrock Resort Hotel, Banff, Banff National Park, Alberta, Canada
Phone Number: 1-403-762-3356
Website

TripAdvisor Reviewer Highlights

Read all 48 reviews
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    Excellent
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    Very good
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    Poor
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    Terrible
Amazing!

My partner and I had the pleasure of staying at the Rimrock hotel this past weekend and the entire experience was amazing, especially the spa! We had a couples relaxation massage... read more

4 of 5 starsReviewed May 31, 2016
lindarayy
,
Calgary, Canada
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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Calgary, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 6, 2016

We recently stay at the Rimrock and my husband and I decided to each get a massage. I booked a couple days in advance. They carefully reviewed their cancellation policy and details. Everything appeared in order. Upon arrival, they appeared very disorganized and confused. I was brought to a change room, which was essentially a large bathroom. No privacy to... More 

Helpful?
Thank planetrj2016
Calgary, Canada
1 review
5 of 5 stars Reviewed May 31, 2016

My husband and I both had relaxation massages at the Rimrock Spa. The experience from start to finish was amazing. The treatments themselves were fabulous. I was with Shelbie and my husband was with Sarah and we both agreed that the ladies did a great job. We felt so relaxed afterwards and I will definitely be returning. The reception staff... More 

Helpful?
Thank Sarah C
Calgary, Canada
1 review
4 of 5 stars Reviewed May 31, 2016

My partner and I had the pleasure of staying at the Rimrock hotel this past weekend and the entire experience was amazing, especially the spa! We had a couples relaxation massage. Our therapists were very thorough and listened to everything that we wanted! My partner had Sherrie and I had Sarah and they were phenomenal. I then proceeded to have... More 

Helpful?
Thank lindarayy
London, United Kingdom
Level Contributor
46 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

So glad I took my colleague's advice and booked as soon as I arrived. Had a facial and deep tissue massage and they were both great experiences which I'd recommend. All the staff I met / saw were professional and friendly. Only slight criticism was the changing room was very small although well stocked and laid out.

Helpful?
Thank Michelle275
Vegreville, Canada
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

The tropical wrap was amazing! It smelled delicious and the shower bed was so relaxing. My aesthetician was very professional and considerate and was very concerned that I was enjoying myself and relaxing. I also enjoyed a wonderful relaxation massage. The therapist also very accommodating and listened to all of my concerns. The manicure and pedicure stations have a gorgeous... More 

Helpful?
Thank EandEm1114
Nova Scotia, Canada
Level Contributor
151 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed March 28, 2016

Excellent choice of services - lovely pool area. The staff were great and loved my pedicure. Have not tried any other services but would not hesitate to recommend them.

Helpful?
Thank spazzygal
Calgary, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 21, 2016

The spa is small. The room where I had my facial was not as quiet and secluded as I would have liked. The change room is extremely small, only big enough to have 2 ladies in it at a time. The lounge to wait until your service is small and lacked warmth. My service provider was kind, but not very... More 

Helpful?
Thank headrush2013
Calgary, Canada
Level Contributor
35 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 5, 2016

We booked a couples massage for New Year’s day and it was only ok. I have two disappointments: 1. The waiting room was small and seemed like an afterthought. it was an uncomfortable place to wait. 2. We had to leave the spa to have our massage. They have converted a room in the regular part of the hotel on... More 

Helpful?
Thank bandmdunkley
Dublin, Ireland
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I usually don't get too excited about hotel massage bookings and just hope for something relaxing. I was lucky enough to end up with Beth who gave me an amazing treatment as she was able to transition part way through to address a sore knee issue. I felt I received a custom tailored massage experience and left feeling fortunate. I... More 

Helpful?
Thank gec57
Millarville
Level Contributor
79 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 10, 2015

My wife and I are staying at the hotel so we've had a chance to use all of the facilities here. The spa and pool as well as the fitness area are all in the same area. The pool is very clean and has a very large hot pool as well as a swimming pool. The fitness room was also... More 

Helpful?
Thank Farenheit451

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