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Mr. Hung Vietnam Tourism

Ha Giang, Vietnam
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About Mr. Hung Vietnam Tourism
Mr .VietNam tourism .we offer motorbike trip and car trip.trekking in Ha giang and around north Viet Nam.
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Mr. Hung Vietnam Tourism
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Nat N wrote a review Jun 2020
72 contributions27 helpful votes
+1
We had the best time in Ha Giang. The views are amazing. Our travel guide An was fantastic spoke perfect English and looked after us very well
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Date of experience: June 2020
1 Helpful vote
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Response from Hung D, Owner at Mr. Hung Vietnam Tourism
Responded Jun 5, 2020
Hi there! Thank you very much for your taking time to write us a great review! On behalf Mr Hung tourism I wished all the best and safe travel! We hope the pandemic is soon over then you can be back soon ! One days in the future if you come back to visit Vietnam again we happy to welcome you to chose our service! All the best and luck Mr Hung.
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Gal Ofir wrote a review Dec 2019
1 contribution
Mr . Hung is a very nice person with very nice drivers and workers half know english and half not all the loop was amazing tour with our guides nice hotels and good food for all the days even if you are not satisfied enough with the food you can order another meal until you full ,very good tourist company i highly recommend this guy !
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Date of experience: December 2019
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Devi Ma wrote a review Nov 2019
5 contributions9 helpful votes
After looking at the glowing reviews on Tripadvisor about this agency we decided to book a 3 day 2 nights package with them including these: - A driver and car - Accommodation for all days - Meals for all days (excl drinks) We also booked our sleeper night bus from Hanoi to Ha Giang and back through Mr Hung. Mr Hung also offered us a free English speaking guide though we didn't ask for one. Here is our experience: CLEANLINESS OF ACCOMMODATION - 2/5 If you have a strong sense of smell like both I and my friend do then you will suffer with the smells of the towels, bedsheets and the room. There is a damp musty smell everywhere because of poor ventilation, plus the moisture in the air. The bedsheets, pillows and towels didnt seem too clean either. Might need high temperature washing. Toilets were usable but also smelled musty. COMMUNICATION - 2/5 Good thing is that Mr Hung is always reachable. Bad thing is that whatever you say to him, agree with him and he promises might not always be COMMUNICATED to his staff. First day we told Mr Hung where we wanted breakfast. But our driver and guide never took us to breakfast. Throughout the trip, they didnt bring us to places like the linen cooperative and to visit the white Hmongs though we agreed to have this in the plan. This was always recurring and at some point we just gave up. It can be frustrating! Driver and car - 4/5 Driver was AMAZING. His driving skills were really impressive and though I usually deal with motion sickness this time I didnt and didnt even have to pop a pill because of the very great skills. Drove smoothly, navigated tricky pathways etc. Car was also clean anf comfortable. English speaking guide - 1/5 Though Mr Hung threw in a free supposedly English speaking guide for us, it turned out the driver understood more English than thr guide. Besides the guide is not really a guide. He doesn't know much about Ha Giang at all. No training whatsoever. He didnt even know things we found on google such as the HUGE Sunday market. When we asked him he said there was no such market. So we just went about exploring on our own. He was a nice man and helpful with bags etc but really NOT a guide. From observation, most of Mr Hung's guides seem to be like that. Note: DONT PAY for a guide if you are considering Food - 3/5 If you don't INSIST on eating local food be prepared to end up in touristy restaurants (all of which belong to Mr Hung) eating pizza and pasta. We had to repeatedly ask to eat local food and ended up in some great finds like local homestays where they serve delicious homecooked local food and enjoyed hotpot one night. But really do some research and insist on what you want unless pizza and pasta suits you fine. Reliability of Service - 2/5 Overall their service is poor. We almost missed our bus from Ha Giang to Hanoi because one of the staff kept saying he will let us know when the bus is here. Even when we saw the bus from where we were sittibg at the guesthouse and asked him multiple times he asked us to wait and then later made a mad scramble to drive us to where the bus was waiting. Mr Hung's staff dropped us off to take the bus and drove off IMMEDIATELY without checking if it was the right bus, if we got on fine and our things were stored well. We struggled to understand the instructions in Vietnamese and it was frustrating. Though Mr Hung told us the bus would drop us off at the Old Quarter in Hanoi and we were banking on that, later we were dropped off in the middle of nowhere in Hanoi at 4am only for some strangers to help us. Wish Mr Hung and his staff had better clarity about where the bus was ACTUALLY going to stop. - Ha Giang itself is BEAUTIFUL but unfortunately the service provider we went with sort of made it a frustrating experience.
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Date of experience: November 2019
3 Helpful votes
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Response from Hung D, Tổng giám đốc at Mr. Hung Vietnam Tourism
Responded Nov 21, 2019
Hello Dear !!! Thank you so much for taking time to sharing your experience of your trip doing with us!on TripAdvisor. First I would like say :I am so sorry about the happening when you doing the trip! I will keep this experience then can improve our quality if possible. Dear I hope in the future if I can do better than this! And I hope you understand the quantity of the guide ! I think you member what you choosing our service! You decide to take option only driver and no tour guide because it’( cheap)But I was thinking what happened if you coming with us 3 days 2 nights with only driver and don’t know English! Then in the morning when I meet you I remember I told you! I will give you the guide but he no only some words of English but better than no things! Then I pay for the guide who come with you then he coming with you? You didn’t pay for the guide! Do you remember? If you pay for that I think it not happens like this! Any way it happened I give you the guide for free but the end I have this experience! Thank you so much to give me this experience! And if next time I meet you and you will come with same like it I will do same! ( better than nothing) An other thing bus service and hotel and restaurant service! One night in the hotel and 1 night in the guesthouse? I Am very sorry because our hotel or guesthouse is very bad! And dirty! Bus in Vietnam! I hope Vietnamese people we can see this review then they will improve also! I very soon in 1 month we going to open bus company! I hope our bus will do better! Sorry again! Anything I have to improve? Please let me know on TripAdvisor or whatssap number only:+841337013546 Thank you very much! And I promise you in the near future we can improve if possible! I invite you back to Hà giang to stay with our new 5 stars ⭐️ hotel! Again many thanks and we wish you all the best and luck! We hope to see you one day soon! On behalf our team : best regards: Mr Hung.
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Ambassador578613 wrote a review Nov 2019
3 contributions
We are a couple, and did the loop with a car and a guide. The guide that we had was Tuna. He speaks excellent English; he is very nice and provided us with lots of information about Vietnam. The trip was organized from start to end in the best way.
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Date of experience: November 2019
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looly92 wrote a review Oct 2019
Israel4 contributions
We arrived to mr hung in order to do the loop trip. It was the worst experience! The motorbikes are very old, very small and not something you want to ride on for 3 days. The hostels and restaurants are dirty. But the worst part is mr hung behavior. Our friends had a drunk driver sent to them by mr hung, when they asked him to go back mr hung cursed them and refuse to refund them. My driver was constantly on the phone wile driving. Really bad experience and one I wouldn’t wish for anyone. להמנע מלסגור אצלו! חיפוש קצר בפייסבוק של ויאטנם יעלה המון חוות דעת שמראות כמה החוויה אצלו שלילית. האופנועים קטנים וישנים מאוד, המלונות מלוכלכלים, המדריכים לא דוברי אנגלית בכלל, ולא מעניין את אף אחד שתהנו. עשיתי את הלופ פעמיים, אצלו בפעם השניה ובאמת שהחוויה היתה שלילית מאוד. ממליצים בחום להימנע.
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Date of experience: October 2019
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Response from Hung D, Tổng giám đốc at Mr. Hung Vietnam Tourism
Responded Oct 13, 2019
Hi Thank you very for giving me a great review. First I would like to say you are the best. And you are great person! If you check prices or tell your agency before you book the tour it will be no problem! When you see the motorbike! My friends you book the tour in Hà Noi not directly book with us! And you know how much we get money from you? We received 140$Per person for private tour 3 days 2 nights. All including. Food. Hotel. English speaking guide. All including except drinks. Do you know this price you can book a private tour? And you said a bout motorbike? If you can pay 170$ for one person 3 days of cause we give you big motorbike. You pay not for us ! Only pay in Hà Noi! Please understand what you pay what you have, if you pay more. Then you have better service. So you paid cheap please don’t asked expensive thing. People pay more than you of course they have better motorbike then you. And you said our driver is drunk? If he is drunk I don’t think you still a life? Anyway thank you so much for your taking time to wrote us a review! But next time please remember what you pay! What you get. Thank you. Mr Hung.
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