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Address: Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63732, Mexico
Phone Number: 52 (322) 226 72 50
Website

TripAdvisor Reviewer Highlights

Read all 108 reviews
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  • 30
    Excellent
  • 11
    Very good
  • 11
    Average
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    Poor
  • 2
    Terrible
My Favorite Oasis

Just returned from a trip to Nuevo Vallarta and the Renova Spa. We started going to RIU Palace Pacifico when it was first built, and that included visits to the spa. Earlier this... read more

5 of 5 starsReviewed 2 days ago
JaybirdSF
,
Sacramento, CA
via mobile
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108 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Sacramento, CA
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from a trip to Nuevo Vallarta and the Renova Spa. We started going to RIU Palace Pacifico when it was first built, and that included visits to the spa. Earlier this year we purchased a home near the Palace, but we still go to the spa. We make our appointments before leaving the US so we know our... More 

Helpful?
Thank JaybirdSF
Hernando, Florida
Level Contributor
252 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed May 19, 2016

Pleasant spa with traditional services. One exception: the fish tank exfoliation done by specialized Doctor Fish.

Helpful?
Thank Barbara M
Allendale, Michigan
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 19, 2016

I had a shoulders, back, neck massage and added a cranial massage. I was offered to come a half hour early to take advantage of the hot tub and sauna on site (I did this). The massage was fantastic and I left feeling like a million bucks. They gave me a delicious hot tea after the massage. I would do... More 

Helpful?
Thank RedCou
Coal City, IL
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 17, 2016 via mobile

Went to Renova Spa which appears to be a wonderfully designed facility, the problem is that it is mismanaged. Hotel advertises that a jacuzzi & sauna are available. You have to sign up to use them so we did, then the saunas don't heat up, the jacuzzi is luke warm & while awaiting my massage in the men's locker room... More 

Helpful?
Thank advantage101
Paulina_scubacaribe, Marketing Manager at Renova Spa, responded to this review

Good morning, We are very sorry for your disappointment. We do ask our clients to sign up in order to use the sauna and jacuzzi so that we don´t have too many people in at once, to keep a relax and quite ambiance. The sauna and jacuzzi have a maximum temperature imposed by the hotel and we cannot change it... More 

Salamanca, Mexico
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 14, 2016

I took that trip because i was exausted after finishing a very hard period in my job, definitely, this spa was the only reason because the trip worth the price =) visit it and ask for Carmen. =)

Helpful?
Thank Miguel-Torres-Cisner
Stockton-on-Tees, United Kingdom
Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 8, 2016

We booked into the Renova Spa and had a couples back massage and reflexology which was fab. We also used the Jacuzzis on occasion whilst staying at the Riu Vallarta for a chill and cool down, lovely little spa, although the sauna and steam room didn't seem to work very well.

Helpful?
Thank Leya B
Leicester, United Kingdom
Level Contributor
32 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 22, 2015

On arrival at the RIU Pacifico Palace we booked an Exfoliation and massage which was great value and a 1st class experience for the family. - worth the money give it a go

Helpful?
Thank Mike H
Red Deer, Canada
1 review
5 of 5 stars Reviewed November 13, 2015 via mobile

My wife really liked her massage. Was her very first and was a great experience. The girl at the front desk was very helpful in assisting us with our inquiries. Would recommend. :)

Helpful?
Thank Marton R
Havre de Grace, Maryland
1 review
4 of 5 stars Reviewed October 30, 2015

My wife and I had a very relaxing and enjoyable massage.It was the perfect beginning to our vacation.

Review collected in partnership with this attraction

Helpful?
Thank skyhawk50
Seattle, Washington
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 12, 2015

My husband and I both got the 80 minute massages and the two of us both left feeling like, 'what massage'? It just really wasn't that great. I'd rate it the least satisfying massage I've had. They did too many different things- so much so that I felt like the massaging part (the actual rubbing out the muscles) was hardly... More 

Helpful?
1 Thank Ashlee O

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?