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RenovaSpa

Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63735, Mexico
+52 322 226 7250
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Love the Spa!

I had an appointment today for a leg and lip waxing. I have had both done at home in CA for over... read more

Reviewed 6 days ago
JaybirdSF
,
Sacramento, CA
via mobile
Shortchanged on time because previous client was late

Booked a Spa Pedicure. Arrived 5 minutes early, yet I waited for more than 30 minutes. Apparently... read more

Reviewed November 1, 2017
Sharon L
,
Vancouver, Canada
Read all 112 reviews
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Overview
  • Excellent77%
  • Very good10%
  • Average9%
  • Poor3%
  • Terrible1%
6 days ago
“Love the Spa!”
Oct 19, 2017
“RIU Palace Pacifico”
LOCATION
Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63735, Mexico
CONTACT
Website
+52 322 226 7250
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1 - 10 of 60 reviews

Reviewed 6 days ago via mobile

I had an appointment today for a leg and lip waxing. I have had both done at home in CA for over 10 years. Today was by far the best and most complete ever!! They have a new waxing procedure and it is awesome! When...More

Thank JaybirdSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2017

Booked a Spa Pedicure. Arrived 5 minutes early, yet I waited for more than 30 minutes. Apparently they told me a previous client was late and hence I was bumped later. That's fine, I thought..... I am not in a rush. Finally, the Spa Pedicure...More

3  Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2017 via mobile

Amazing services! We schedule our services prior to coming down and the staff always has a warm greeting, making us feel like we're coming home! I highly recommend trying at least a facial and massage while in the area!

Thank JanetGarwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 10, 2016

RIU Palace Pacifico has an wonderful spa with every service you can possibly want. The service is great and the ladies that work there are amazing. Try sticking your feet in the tank with the fish that eat dead skin! From massages to waxing, all...More

Thank JanetGarwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2016 via mobile

Just returned from a trip to Nuevo Vallarta and the Renova Spa. We started going to RIU Palace Pacifico when it was first built, and that included visits to the spa. Earlier this year we purchased a home near the Palace, but we still go...More

Thank JaybirdSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2016

Pleasant spa with traditional services. One exception: the fish tank exfoliation done by specialized Doctor Fish.

1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2016

I had a shoulders, back, neck massage and added a cranial massage. I was offered to come a half hour early to take advantage of the hot tub and sauna on site (I did this). The massage was fantastic and I left feeling like a...More

1  Thank RedCou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2016 via mobile

Went to Renova Spa which appears to be a wonderfully designed facility, the problem is that it is mismanaged. Hotel advertises that a jacuzzi & sauna are available. You have to sign up to use them so we did, then the saunas don't heat up,...More

Thank advantage101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina_scubacaribe, Marketing Manager at RenovaSpa, responded to this reviewResponded February 20, 2016

Good morning, We are very sorry for your disappointment. We do ask our clients to sign up in order to use the sauna and jacuzzi so that we don´t have too many people in at once, to keep a relax and quite ambiance. The sauna...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2016

I took that trip because i was exausted after finishing a very hard period in my job, definitely, this spa was the only reason because the trip worth the price =) visit it and ask for Carmen. =)

Thank Miguel-Torres-Cisner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2016

We booked into the Renova Spa and had a couples back massage and reflexology which was fab. We also used the Jacuzzis on occasion whilst staying at the Riu Vallarta for a chill and cool down, lovely little spa, although the sauna and steam room...More

Thank Leya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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