Ecopark Kantun Chi
Ecopark Kantun Chi
4.5
Nature & Wildlife Areas • Caverns & Caves
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About
KANTUN CHI is an exotic and relaxing paradise situated in the jungle of the Riviera Maya, this ecopark captivates its visitors with its impressive cenotes ( water-caves) and the soft whisper of its flora. The travelers that visit the underground rivers are amazed by the crystal clear water and the millenarian rocks that create a unique atmosphere. Dive into your senses and really enjoy the Eco- Cultural tours MAGICAL WATERS, following trails through the jungle you will reach 5 unbeatable crystal clear water caves ( cenotes) full of life, that still retain the natural charm and mysticism the ancient Mayans saw in them. Five cenotes in one place! AGUAS MAGICAS / MAGIC WATERS Schedule / Horarios: 9 am - 10 am- 12 pm- 1 pm. •Recorrido guiado por 5 cenotes./ Guided tours to 5 cenotes. •Visita a un adoratorio Maya / Visit to a Mayan Shrine. •Areas de descanso ( hamacas y camastros) / Rest areas ( hammocks and lounge chairs). •Alimentos ( platillo tipico y bebidas no alcoholicas) •Regaderas, lockers y vestidores •Chalecos salvavidas, mascara( visor), snorkel •Transporte por truck ( opcional) •Bicicleta y casco de seguridad •Kayak GRUTAVENTURA Horarios: cada hora. •Incluye el Tour AGUAS MAGICAS ( con guia) •Entrada a excursion por el rio subterraneo ( con guia ) Horario del parque : Abierto de 9 am a 5 pm todos los dias
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
2,141 reviews
Excellent
1,751
Very good
279
Average
63
Poor
19
Terrible
30
Rebeca A
2 contributions
Oct 2022 • Family
This was a great excursion for our family, our kids are 5 & 7 and really enjoyed spending a few hours here. We decided to do the guided tour of 5 cenotes which was around $50USD for adults and $26 per child, and it was really worth it, our guide Angel was so great and knowledgeable, and really patient with our kids. We had plenty of time to explore, lunch was great, facilities are awesome too. You do need water shoes, they sell some there if you forget.
We stayed at Barcelo which is right across the highway, unfortunately running across the highway with kids was not an option, so literally to get across the highway for 6 people (taxi van has to go back to next overpass) it was $39 USD each way...if you are going without kids, I recommend just walking across.
This was our family's first cenote excursion and we loved it!
We stayed at Barcelo which is right across the highway, unfortunately running across the highway with kids was not an option, so literally to get across the highway for 6 people (taxi van has to go back to next overpass) it was $39 USD each way...if you are going without kids, I recommend just walking across.
This was our family's first cenote excursion and we loved it!
Written October 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Barton
Paw Paw, MI15 contributions
Feb 2023 • Friends
I have been to a number of cenotes, but this one was by far the best and most amazing. The five different cenote’s were all unique and different and beautiful. Saul was the most amazing tour guide. Lunch was fantastic. We deliberated about not spending as much to get the most elaborate package, but the 13 of us who weren’t said it was the best experience ever and worth every penny. The facilities were beautiful. Bathrooms and shower and changing rooms were super clean and very very nice. The only thing we didn’t know is the 50% discount for seniors is for Mexicans only. but we wouldn’t even complain because it was just worth it all! It wasn’t crowded. They made sure that people were touring different cenote’s at different times so we had more room for our group. Stunningly, beautiful and I highly recommend!
Written February 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Voyagereur
Montreal, Canada211 contributions
Aug 2022 • Family
With one week and two kids, going to the Riviera Maya beaches was out of questions, they were full of sargassum. So we decided for the week to cenotes for almost every day. Kantunchi was really really amazing and totally worth the price. Can’t say the same thing of other cenotes such as Azul, Zacil-Ha and Gran Cenotes which were nice but overpriced. They don’t even distinguish between adults and kids. We booked Kantunchi online and it was 30 USD for adults and $16 for kids 5-11. The cenotes were just amazing. The park had amazing facilities, many areas to chill, hammocks all over, life vest included and kayak as well. There were 4 cenotes and they were all beauties. It was definitely the best day of the whole week. Do not miss this. It’s only 20 min for playa del Carmen and 35 pesos / person with the colectivo (shared taxis). You’ll not regret it! The waters were extremely clear. The ones within caves were breathless. Go and enjoy!
Written August 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandy S
Riverside, CT652 contributions
Feb 2023
Possibly best cenote park ever – has five different cenotes, plus a guide-led tour of an underground river. Spectacular – fee includes life jacket, googles, water booties, and helmet – all needed for safety on the underground tour – part walking, part swimming – dramatic vistas. Then visited three other cenotes on the grounds – some above ground, one below, all worthwhile. Attractive open air palapa restaurant – just had beers and guacamole – food probably good but service is leisurely and we didn’t have time to stay. Grounds are beautifully landscaped with plantings, Mayan style sculptures -- kept clean and well maintained.
Written March 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holly E
1 contribution
Jul 2022 • Family
We took the 5 cenote + grotto tour. The cenotes were *gorgeous and refreshing* with plenty of time to explore each one. Our guide, Henry, took great care of our group. We were combined with English and Spanish speakers and Henry translated it all (how exhausting!). He taught us about the natural history of the area, the wildlife, and the Mayan culture.
Lunch at the on-site restaurant was superb too and is included with the tour. We started with fresh tortilla chips and mini chicken tostadas and we all chose Baja fish tacos for the entree. Dessert was a yummy coffee ice cream. Portions were generous and we loved every delicious bite.
The grotto tour is a must-see and is simply amazing! We discovered on the tour that one of our family members is claustrophobic, she called this her Titanic nightmare! But again, Henry took great care to reassure and assist her through the caves. The rest of us were in awe of the beauty.
We were not allowed cameras on the tour, perhaps because there is so much to see we would have been distracted by phones. But don't worry, Henry carried our phone and stopped us throughout our visit to capture great pics.
A couple of things to note - the mosquitoes are serious! Slather on the natural citronella oil and then slather on some more. You must use their products (free) to preserve the natural environment. Also, our tour group was large, a little too large. We did have a second guide to help keep the flow though. Lastly, we got bunched up by a group coming behind us in the grotto. Their young kids yelled throughout and it was just a bit distracting from the majesty of caves.
We expected to spend a few hours on the excursion, however, this experience was too beautiful to hurry through. The entire day was wonderful, an experience you won't soon forget. We highly recommend asking for Henry as your guide!
Lunch at the on-site restaurant was superb too and is included with the tour. We started with fresh tortilla chips and mini chicken tostadas and we all chose Baja fish tacos for the entree. Dessert was a yummy coffee ice cream. Portions were generous and we loved every delicious bite.
The grotto tour is a must-see and is simply amazing! We discovered on the tour that one of our family members is claustrophobic, she called this her Titanic nightmare! But again, Henry took great care to reassure and assist her through the caves. The rest of us were in awe of the beauty.
We were not allowed cameras on the tour, perhaps because there is so much to see we would have been distracted by phones. But don't worry, Henry carried our phone and stopped us throughout our visit to capture great pics.
A couple of things to note - the mosquitoes are serious! Slather on the natural citronella oil and then slather on some more. You must use their products (free) to preserve the natural environment. Also, our tour group was large, a little too large. We did have a second guide to help keep the flow though. Lastly, we got bunched up by a group coming behind us in the grotto. Their young kids yelled throughout and it was just a bit distracting from the majesty of caves.
We expected to spend a few hours on the excursion, however, this experience was too beautiful to hurry through. The entire day was wonderful, an experience you won't soon forget. We highly recommend asking for Henry as your guide!
Written July 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa S
West Chester, PA19 contributions
Jun 2021 • Couples
We had an amazing tour this morning at the echo park. Valentino was our tour guide for both the cave and the cenote. The tour was conducted in English and he also spoke in Spanish to accommodate both tourists and locals. His English was wonderful and he was fun an energetic. I was really impressed with him. He reminded me of our Mexican exchange student that stayed with us a few years ago, so I really enjoyed having him! I'm not sure if you can request him, but you should try!
The underground river part was just so unique. I was worried because we had been to Xplor it would be a waste but it was so much better. I have been to plenty of caves in the states, but snorkeling in them was a totally unique experience. We were only able to go to 2 of the 5 cenotes because it started pouring down rain after lunch. So disappointing. We spent 4 hours at the park, but I wish we could have stayed all day. The 5th cenote is private and only available if you are part of the tour. It was really great. We swam in the 1st centote also before lunch started, but I preferred the 5th cenote.
Lunch was very good and the staff was friendly. We tried to figure out the collectivo as it's very inexpensive to get there if you can do it... but due to our poor Spanish skills we couldn't figure it out where the collectivo station was and gave up after 30 minutes of looking to take a cab, haha. The cab from Playa Del Carmen (around 5th avenue) was around 400 pesos each way (or $20 usd). They will charge you more if you pay in USD! Overall, this was my favorite thing we have done in Mexico. I highly recommend it. Thanks, Valentino!
The underground river part was just so unique. I was worried because we had been to Xplor it would be a waste but it was so much better. I have been to plenty of caves in the states, but snorkeling in them was a totally unique experience. We were only able to go to 2 of the 5 cenotes because it started pouring down rain after lunch. So disappointing. We spent 4 hours at the park, but I wish we could have stayed all day. The 5th cenote is private and only available if you are part of the tour. It was really great. We swam in the 1st centote also before lunch started, but I preferred the 5th cenote.
Lunch was very good and the staff was friendly. We tried to figure out the collectivo as it's very inexpensive to get there if you can do it... but due to our poor Spanish skills we couldn't figure it out where the collectivo station was and gave up after 30 minutes of looking to take a cab, haha. The cab from Playa Del Carmen (around 5th avenue) was around 400 pesos each way (or $20 usd). They will charge you more if you pay in USD! Overall, this was my favorite thing we have done in Mexico. I highly recommend it. Thanks, Valentino!
Written June 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christi Q
2 contributions
Nov 2021
What a wonderful day we had here at Kantun Chi! We were a group of nine and purchased the upgraded tour which included the underground river and Cenote #5 with a tour guide. I have read some of the reviews that people left and I just think they don't understand WHAT a cenote is! These are beautiful cenotes with crystal clear water. You go for the cenotes. Period. We even got to make the jump (about 8 feet) into Cenote #5. I'm 59 years old and it was SO much fun. Our whole group jumped! The underground river is just that so you have to wear a helmet which they provide so your head doesn't hit the stalactites. And be sure to take some kind of water shoes (I wore my Teva's) because you'll be making your way through stalagmites. Sometimes you have to crawl through but again, it was a fabulous experience. There is also a cenote with a waterfall. It was just beautiful! You also get lunch with the upgraded tour which I highly recommend! It came with a flavored handmade water (I had cucumber and mint and most others had passion fruit). Lunch includes an appetizer, an entree, and desert! The fish tacos were delicious!! Our tour guide was Saul and he even spoke English really well. Our servers in the restaurant (Lol Ha) were Iris, Angel, and Mario. All were very professional and provided great service. I thank you all!!
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FlyGirl C
Kitchener, Canada89 contributions
Mar 2023
We chose rhe guided tour with lunch and it was awesome. We have no regrets spending the extra for the tour guide, the fifth cenote and the delicious lunch our tour guide spoke excellent English and explained everything in both Spanish and English respected the needs of the group.
The fifth cenote that is only available with a guided tour was excellent.
Lunch was beautiful with horchata to drink, ceviche as an appetizer and meal choices that included fish with salad and potatoes, fish tacos and pork ... there was also a vegetarian option available
The fifth cenote that is only available with a guided tour was excellent.
Lunch was beautiful with horchata to drink, ceviche as an appetizer and meal choices that included fish with salad and potatoes, fish tacos and pork ... there was also a vegetarian option available
Written March 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Mark
London, UK126 contributions
Nov 2022
Came here on a trip with my cousin, staying in Playa we came to check Out this Cenote and were blown away by the natural beauty here. Would definitely recommend getting the package with the cave walking, we had a fantastic tour guide (unfortunately have forgotten his name) who was so knowledgable about the forming of Cenotes over the 1000s of years and it was incredible to see the age old minerals making up stalagmites/stalactites. Honestly said I was at my most peaceful here, we came on a Friday so was beautifully quiet, perhaps a bit busier on the weekends, but not anything to take away for the excess of natural beauty here!
Written November 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooklynsbonnieandclyde
2 contributions
Aug 2022 • Couples
We had such an amazing experience at Kantun Chi , I can’t narrow down a favourite. So many to pick just one.
My wife and I chose the 5 Cenote tour and underground cave tour + lunch.
Our Cenote tour was all Spanish except us but our guide Valentin was great accomodating us explaining everything in English also.
We had time before the tour to swim in #1 & #2 and there we only a couple of people so that was great.
We then toured the 5 Cenote , Valentin giving geological , historical and anthropological info along the way. Cenote 5 is private for the tours so we swam there and then the group were free to swim at the other 4 at their own leisure.
We were the only 2 on the underground tour which was a bonus.
This was amazing!!! Highly recommend doing this.
Also, a special mention to Valentin as he went into so much detail about the Cenote , geological sense and also the cultural side in relation to the Mayan people. His love and passion for the Cenote , the cave systems and the Mayan culture truly shone thru in his presentation.
We took our phones for photos on both the Cenote tour and underground.
The underground we took our phones and Valentin took some amazing photos of us.
Citronella is provided as other bug repellent is harmful to the Cenote and put plenty on.
After the underground tour we had lunch. 5 stars again. We had the fish tacos , a large bowl of chips started , then ceviche tostada before 3 tacos , generous size that filled us.
We chose the Maracuya (passionfruit) water to drink and also the Maracuya ice cream … again AMAZING .
So full we had a 30 min relax in the hammocks before we swam at Cenote 3 (our fav) for an hour before we wrapped up the day.
Will recommend and tag this on all our social media.
Thank you Kantun chi , thank you Valentin
My wife and I chose the 5 Cenote tour and underground cave tour + lunch.
Our Cenote tour was all Spanish except us but our guide Valentin was great accomodating us explaining everything in English also.
We had time before the tour to swim in #1 & #2 and there we only a couple of people so that was great.
We then toured the 5 Cenote , Valentin giving geological , historical and anthropological info along the way. Cenote 5 is private for the tours so we swam there and then the group were free to swim at the other 4 at their own leisure.
We were the only 2 on the underground tour which was a bonus.
This was amazing!!! Highly recommend doing this.
Also, a special mention to Valentin as he went into so much detail about the Cenote , geological sense and also the cultural side in relation to the Mayan people. His love and passion for the Cenote , the cave systems and the Mayan culture truly shone thru in his presentation.
We took our phones for photos on both the Cenote tour and underground.
The underground we took our phones and Valentin took some amazing photos of us.
Citronella is provided as other bug repellent is harmful to the Cenote and put plenty on.
After the underground tour we had lunch. 5 stars again. We had the fish tacos , a large bowl of chips started , then ceviche tostada before 3 tacos , generous size that filled us.
We chose the Maracuya (passionfruit) water to drink and also the Maracuya ice cream … again AMAZING .
So full we had a 30 min relax in the hammocks before we swam at Cenote 3 (our fav) for an hour before we wrapped up the day.
Will recommend and tag this on all our social media.
Thank you Kantun chi , thank you Valentin
Written August 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Adventurer.
We are pleased to read your comment and to know that your visit was satisfactory. We hope to have you again in the Riviera Maya.
Greetings from the Kantun-Chi family! ☺
Written August 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What would be the best option to get to the Eco Park? We're staying in Playa Del Carmen, and wondering the best way to get there?
Diane Barton
Paw Paw, MI15 contributions
You can take a collectivo from the bus station and it goes right to their entrance. The collectivo will say Tulum/Playa on the windshield. When you are ready to come back, stand on the opposite side of the road (going North toward Playa) and look on the windshield of the collectivos coming by for one that says Playa. They will pick you up and take you back to where you started. It cost about three dollars per person each way. It is very safe. We take them all the time.
P R
1 contribution
How long is the subterranian river section of the tour? How many cave chambers are visited?
Diane Barton
Paw Paw, MI15 contributions
It’s about a 40 minute tour of the underground “river”. It doesn’t really flow much that you can notice. You swim and walk through it. I would guess it’s four or five different areas that you go through and then the connecting spaces in between. It’s lit so you don’t have to carry a flashlight. I seriously would not want to skip this part. It’s the best thing ever! Absolutely stunning, and worth every penny.
Hi! Planning to visit Kantun Chi following days. Please tell me whether sea shoes are provided or we need to bring ours? Thanks a lot!
Diane Barton
Paw Paw, MI15 contributions
Everything you need is provided. Shoes, life, jacket, helmet, snorkel.
TraceyPhoenix
Phoenix, AZ257 contributions
Hello, my husband and I will soon be visiting Playa del Carmen and Tulum. It is our first time in the Mexican Caribbean region and we would LOVE to visit at least 1 of the beautiful Cenote’s in the surrounding area. We would need to utilize a private guide as we will not have a rental car. Would the Ecopark Kantun-Chi experience be easily accessible for someone that must be a bit mindful about mobility and terrain? Had knee replacement a few months back. Doing very well but can’t do tons of stairs or overly difficult terrain… Your favorite tried and true tour guide / company experience would be helpful as well. Thank you for your time and wisdom. Peace!
Wombling_Free_7548
Bristol, UK1,922 contributions
I think you would find it tricky to walk around the site from cenote to cenote as the ground is uneven. Also, the cenotes are tricky to get out of.
Cenote Cristalino has rough terrain to walk to the cenote but it’s not far and there are ladders to get in and out of the water. So might be a better bet.
TerriMac13
Prince George, Canada214 contributions
Can you go on your own or do you have to take a guided tour?
Angela P
5 contributions
You can go on your own. It costs less to go on your own and you only get access to some of the cenotes, not all of them.
Karley S
San Diego103 contributions
What are their COVID protocols?
NPLP
Mexico City, Mexico140 contributions
I think it depends on week to week and the government imposed restrictions. I would be more worried about the other guests. We went to many Cenotes over the last 2 months - and if there were too many people we would just leave before even entering. Unfortunately we found the Americans to be the biggest violators of any protocols and since they are coming from the most infected country on earth, we would avoid any groups. Many of the Cenotes have multiple swim holes so you can move from one to another within the park, avoiding other groups as best as possible. Hope this helps!
Kairn K
Montpelier, VT23 contributions
Is it open Sundays?
Dani Tagino
Brooklyn, NY50 contributions
Go to contact in there website.
It’s open on Sunday!
Ghizlane B
Austin, Texas2 contributions
did you please book the tour with the hotel or just payed at the entrance( or booked online)
Thanks a lot
Alexandre T
New York City, NY16 contributions
I paid at the entrance. I was low season, so they were not too busy. But i guess making reservation would be a good ideia.
Ecopark Kantun Chi (Puerto Aventuras) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Ecopark Kantun Chi
- We recommend booking Ecopark Kantun Chi tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 2 Ecopark Kantun Chi tours on Tripadvisor
- Hotels near Ecopark Kantun Chi:
- (4.04 mi) Heaven At The Hard Rock Hotel Riviera Maya
- (2.65 mi) Hidden Beach Au Naturel Resort by Karisma
- (4.89 mi) Hotel Xcaret Mexico
- (6.42 mi) Palmaia - The House of AiA
- (4.91 mi) Aventuras Club Lagoon and All Suites Resort
- Restaurants near Ecopark Kantun Chi:
- (2.43 mi) The Traveler's Table
- (5.05 mi) Jessie Gelato
- (8.46 mi) Osteria De Roma
- (8.57 mi) INTI Beach
- (2.33 mi) Punta Venado Beach Club by Cancun Adventures