Eat Mexico Culinary Tours
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I booked this tour with another Canadian visitor to Puebla because of the stellar reviews. I asked for a locals' discount which I got and I wanted to pay locally in pesos but was refused. I inexplicably had to book through the website and no one told me about a booking fee which…
Response from Christine M, General Manager at Eat Mexico Culinary Tours
Responded 4 weeks ago
Dear Joanne, Thank you for your honest feedback. I’m sorry that you felt the tour was overpriced. Regarding this issue, as an established company that has been operating for over 10 years, there are several elements that we factor into each tour price, such as our guide’s time and our administrative/marketing costs (we pay both our guides and operational staff a living wage – among the highest in the industry in Mexico), as well as food and beverage expenses and any other vendors costs and gratuities for them. I apologize for the inconvenience caused in having to book your tour online, as I mentioned previously to you, our operation is managed through an electronic booking system and we don’t accept cash payments for the safety of our guides, to avoid having them carrying around large quantities of money. I can confirm that your credit card was fully refunded on the date that I emailed you. Thanks again for your feedback and wishing you all the best.
This was a wonderful way to get to know Puebla which is truly one of the most stunning cities I’ve ever seen. Maria was warm, kind and smart — like walking around the city with an old friend. I highly recommend the experience and wouldn’t hesitate to do it again.
We had a very tasty and informative tour with Aleyn Merchand (I hope I spelled it correctly) with tremendous local food and a good overview over Puebla centro. Come hungry!
Our family did an Eat Mexico tour in Mexico City last year. When we made plans to visit Puebla this time, we booked another tour. Because we have young children, we booked a private tour. Maria was an excellent guide. Her English is very good, she is extremely knowledgeable…
We had a great tour with our guide Maria. We had already taken the Eat Mexico tour in Mexico City and, like that one, this did not disappoint. It sells it short to call it merely a food tour as food is the medium to view both the history and culture of Puebla and Mexico as a…