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Address: Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
Phone Number: +52 624 146 9410
Website
Today
8:00 am - 7:00 pm
Open now
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Hours:
Sun - Sat 8:00 am - 7:00 pm
Description:

When our costumers use a Gray Line services, they know they are buying...

When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service

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Book In Advance
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$109.99*
and up
Los Cabos ATV Adventure
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$74.98*
and up
Los Cabos Sunset Dinner Cruise
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$88.99*
and up
Los Cabos Horseback Riding

TripAdvisor Reviewer Highlights

Read all 351 reviews
Visitor rating
  • 205
    Excellent
  • 43
    Very good
  • 17
    Average
  • 17
    Poor
  • 52
    Terrible
Convienent but be prepared to wait

We were able to find the company right away by their bright green shirts, but we had to wait about 20 minutes for others that were arriving and part of our drop off route. From... read more

3 of 5 starsReviewed 1 week ago
mshearin2
,
Seattle, Washington
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351 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Edmond, Oklahoma
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked our roundtrip transfer through Travelocity at the same time of booking our trip b/c I thought it was be easiest. Never. Again. We've taken many shared transfers before but never have to stand in the heat and wait for an unknown amount of time for other passengers to arrive. On top of that, once we were finally taken... More 

Helpful?
Thank Shannon S
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mrs. Shannon: Thank you for your review. We are sorry that you had to wait for the shuttle service to take you to your Hotel. The maximun waiting time that we have to send you to your Hotel is between 15 and 20 min. after you contact our Airport Rep. Our Company also offers private service and this type... More 

Seattle, Washington
Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We were able to find the company right away by their bright green shirts, but we had to wait about 20 minutes for others that were arriving and part of our drop off route. From the airport it took us about an hour and 15 minutes to get to our hotel with 2 stops prior to us. On the way... More 

Helpful?
Thank mshearin2
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. Thank you for taking the time to send your review. When you purchase a shuttle service the vehicle do make couple stops depending in which Hotel you are staying, and the same on the way back. Our company also offers the comfort of the private services, that they don´t make any stop and we take you... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I would use this shuttle service every time I come down to Cabo San Lucas. Theo were there waiting for us às we walked out of the AirPort and got us tontura resort right away.

Helpful?
Thank Vera M
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Vera: Thank you for taking the time to send your review. We are glad that you enjoyed our services, and it will be our pleasure to help you book transportation next time you visit our beautiful city of Los Cabos. Best Regards More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I had booked the shuttle portion of our vacation to Cabo on line and realized I made a mistake in the date. I called both Orbitz and then spoke to Melissa, a wonderful rep at Gray Lines in the states. Melissa cancelled my incorrect reservation and then booked it properly. I am looking forward to our trip, specially with our... More 

Helpful?
Thank mgawron
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs. Thank you for the exceptional review . We are happy that you enjoyed the services we provided you. It´s great hearing that our Gray Line employee Melissa enhanced your vacation and was able to assist you, by the way she works in Cabo in our office. We hope we can welcome you back soon.. Warm Regards, More 

Las Vegas, Nevada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The pick up from the airport to the hotel was very slow, we had to wait for a while. The main guy who was giving information was very rude. On our return the driver was on time, the ride was comfortable but I think the driver didn't have to ask us to tip him just before we arrived at the... More 

Review collected in partnership with this attraction

Helpful?
1 Thank kibuin
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. Kibuin: Thank you for your review. Usually when you book a shuttle service you have to wait for more customers who arrives in the same flight so we can put you in the shuttle. Only the private service goes directly to the Hotel. We apologize if the Representative who gave you the information at the Airport was rude,... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

It was a good deal with Gray line. The round trip transfer service was excellent. The bus was on time & the staff was very helpful. I would definitely use this service again.

Review collected in partnership with this attraction

Helpful?
Thank kreeh2016
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. Kreeh: Thank you so much for your nice review. We always appreciate to receive feedback from our guest. This is very important for us in order to keep working and reinforce outstanding service we provide to our customers. It will be our pleasure to be of service to you in your next holidays to Los Cabos. Best Regards, More 

Cinnaminson, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

The driver was easy to locate in his neon green shirt and super friendly. The price is similar to taking a taxi.

Review collected in partnership with this attraction

Helpful?
Thank Philly1028
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. Philly: Thank you very much for taking the time to give us your opinion. We are very happy to know that you enjoyed the good service we provided for your roundtrip transportation. We appreciate your nice comments and we will take them into consideration. We look forward to welcoming you back on yourfuture visit to Los Cabos. Sincerely, More 

Lubbock, Texas
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used Gray Line Los Cabos for our transportation to and from the airport to The Hyatt Ziva Los Cabos. The van was very clean and the AC worked great. The staff was very accommodating and professional.

Helpful?
Thank teresafrancolbk
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Ms. Teresa: Thank you for your kind review. We are glad that you enjoyed the service we provided to you while on Holidays in our beautiful City of Los Cabos. Our goal is to ensure that our guest are happy with what we offer. We look forward to welcoming you back on your future visit to Los Cabos. Best... More 

Austin
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister and I booked the Grey Line tour "Tequila, Tacos and Cabo" through our hotel and it was fantastic! Our shuttle driver and tour guide, Luis, was such a great guy and made our outing very enjoyable. He picked us up at our hotel, took us around Cabo San Lucas and pointed out some historic buildings, good restaurants and... More 

Helpful?
1 Thank Sondra L
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Ms.... Thanks for the exceptional review and for taking the time to send us your comments. We are very glad that you enjoyed our tour, which shows you a lot of Cabo. It´s great hearing that our tour guide Luis gave you an excellent service. We truly hope to see you again in a near future in Los Cabos... More 

Upper Marlboro, Maryland
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our transportation via GraylineTours Los Cabos was seamless, very affordable and fast!!! You will not be disappointed!!!

Helpful?
Thank NicoleSmith10811
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Nicole: We are very glad to hear that you enjoyed our transportation service, and thank you for taking the time to send us your comments. Our goal here is to ensure every guest receive an exceptional service. We look forward to see you again in our beautiful city of Los Cabos. Best Regards,, More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?