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Address: Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
Phone Number: +52 624 146 9410
Website
Today
8:00 am - 7:00 pm
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Hours:
Sun - Sat 8:00 am - 7:00 pm
Description:

When our costumers use a Gray Line services, they know they are buying...

When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service

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Book In Advance
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$110*
and up
Los Cabos ATV Adventure
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$75*
and up
Los Cabos Sunset Dinner Cruise
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$99*
and up
Los Cabos Combo Tour: Sunset Cruise Plus Tequila Tasting and Taco Dinner

TripAdvisor Reviewer Highlights

Read all 329 reviews
Visitor rating
  • 194
    Excellent
  • 41
    Very good
  • 13
    Average
  • 16
    Poor
  • 49
    Terrible
Guided Tour of Baja's Canyons & Waterfalls and Desert & Beach Guided Horseback Ride

My husband and I went on both of the tours and really enjoyed both of them. We like the outdoors and a new adventure. We had a great tour guide named , " Mauro". The tour was... read more

4 of 5 starsReviewed 1 week ago
conniestonecipher
,
Houston, Texas
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329 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lenny did an amazing job during the entire tour, translating in both English and Spanish. He made the tour fun and took us to some amazing sites. The Arc was astonishing to view close-up and the glass bottom boat added to the experience. In addition the glass-blowing show and the Jazmin restaurant we went to for lunch was a great... More 

Helpful?
Thank Alexis S
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. Alexis: Thank you so much for your exceptional review. We are glad that you enjoyed our City Tour, which we highly recommend it, specially for those customers who are visiting Los Cabos for the first time. We appreciate your kind compliments for our Tour Guide Lenny and the driver. We as Gray Line always try our best to... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We used Grey Line for a round trip shuttle from the airport to our hotel and then back. Saved us from having to deal with the aggressive sales people at the airport. It was nice knowing that they were waiting for us outside. Especially, since this was the first time going to Mexico and was not really prepared for the... More 

Helpful?
Thank scott p
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. Scott: Thank you for taking the time to send us your view. We truly appreciate your comments. We try hard to provide a good service to our customers. We are glad that you are planning to come back to our beautiful City of Los Cabos, and we will be honored to serve you again in a near future.... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

David was our driver and provided excellent service and conversation on our hour long trip to the airport. He shared personal stories and extensive information about Los Cabos and the future of the city. He drove safely and got us to our destination on-time. We would definitely request him again when coming back to Los Cabos.

Helpful?
Thank Reggie S
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. Reggie: Thank you so much for taking the time to send us your review about our driver David. We are glad that you enjoyed our service. We are proud of our staff, and our goal is that our customers receive an excellent service. if you let us know in advance when you are arriving in Los Cabos, it... More 

Houston, Texas
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I went on both of the tours and really enjoyed both of them. We like the outdoors and a new adventure. We had a great tour guide named , " Mauro". The tour was educational and Mauro did his best with safely guiding us through the canyon. I can tell you if you do not exercise regularly... More 

Helpful?
Thank conniestonecipher
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mrs. Connie: Thank you for taking the time to send us your review and for all your honest feedback. I`m glad that you enjoyed both tours. We truly apologize if the Rep. did not mention to you about $10usd fee entrance to the Ranch and did not apologize about this. I had shared your comments with the persons involved... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Took the 6 hr.city tour with Lenny and 22 others. Had a great time. Lenny was informative and would love to tour with him again to see the whales. Glass bottom boat was exciting saw a private boat that had a large sea loin on the back being feed fresh fish. Glass blowing was interesting but have seen others. Lunch... More 

Helpful?
1 Thank David M
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. David: Thank you for taking the time to send your review about our City Tour. We are glad to hear that you enjoyed our tour as it gives you a good glimse of our beautiful City of Los Cabos. We thank you for your compliments about Lenni our Tour guide, we are very proud of our staff. We... More 

New York, New York, United States
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Do not use anyone else. Gray Line offers the best transportation to the Cabo area at a great price. From the airport the our hotel, Secrets Golf and Spa resort, for three of us round trip was about $82.00. Every other transportation company was changing $100.00 dollars or more.

Helpful?
Thank Gloria S
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Gloria: Thank you for taking the time to send us your kind review. One of the ongoing goal at Gray Line is to provide a high level of service to our customers. Your comments are very important to us. We hope you will give us another opportunity to serve you again. Best Regards, More 

New York, New York, United States
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again grey line achieved the highest level of professionalism with their wonderful city tour, I have been coming to Cabo San Lucas for the last seven years and every city tour gets better every time. I have been fortunate to have one of the best tour guides for each time, Lenin Salas is by far the best guide this... More 

Helpful?
Thank Eric D
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. Eric: Thank you for your wonderful review. We always appreciate the comments, they are very important to us. We feel very happy to learn that for the past seven years you have been taking our City Tour. We thank you very much for your loyalty. It is very flattering that you prefer our services. We at Gray Line... More 

Houston, Texas
Level Contributor
76 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked our transportation to and from the resort prior to arriving. We had absolutely no issues at all. I will advise you to not stop inside the airport....all that is inside is timeshare people and they will tell you that no we are your transportation. Do not listen, all the shuttle services are outside. As we made it outside... More 

Helpful?
1 Thank Amy R
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Amy: We truly appreciate your exceptional review, and we are glad that you enjoyed our services. it´s great hearing that our Gray Line employee enhanced your vacation. We are proud of our staff, and our goal is to ensure that our customers receive an outstanding service. Again thank you for your comments and we look forward to welcoming... More 

Carlsbad, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Booking the hotel and having the representative contact us shortly thereafter with more information was excellent. The representative gave us contact information "just in case". That information was essential when political demonstrations in Oaxaca forced us to change our plans. The representative was available, concerned and competently handled changes, new reservations, and provided good information for situational awareness. It made... More 

Helpful?
Thank PJO23
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Thank you so much for taking the time to send your review. We truly appreciate it. We are glad that you received a good service from our Gray Line Representative. We alway try our best to provide outstanding service to our customers. We hope we can welcome you back in the near future. Warm Regards, More 

Easton, Pennsylvania, United States
Level Contributor
32 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable & clean vans. Excellent drivers. I would recommend a representative be inside the airport. I was accosted by taxi driver claiming to be with grayline, even had the logo. I made sure I kept my voucher and was able to get to the right group. Though, I had to ask around to find grayline. recommend a bigger sign.

Helpful?
Thank Cindy Y
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Ms. Cindy: Thank you for your kind review. We are pleased you enjoyed our transfer service. Unfortunately nobody is allowed to be inside the Airport, except for Car Rentals and Time Share. In the transfer voucher your Agency warn you about Time Share , the description of our staff´s uniform and where we are located, everything is written in... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Los Cabos and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?