I had a couple of days to think of how I was going to write my review of how terrible this experience was. Though I have no experience in writing a one star review because I have never experienced such a bad excursion while on vacation, until I went parasailing with Aries water sports.
I will first start with a compliment. The driver who transported us from our hotel to the marina was the only nice person in this whole fiasco. After saying that, everything went downhill from there.
The tender boat, which is the boat that brings you to and from the marina to the actual parasailing boat, was operated by a very, very unfriendly man. Hassling me over proof of my ticket, when the excursion was purchased online AND after we were picked up from our resort by this so called company. Since we purchased our tickets online, there was no physical ticket to present. So to prove to the unfriendly man that my trip was paid, he asks me to pull out my iPhone so he could view an email confirmation while the boat is in motion in the middle of the ocean. This made me feel like a real "bandito" as they call it in Mexico.
The real fun was when we arrived to the actual parasailing boat. The two employees operating this ship may possibly be even more unfriendly than the tender operator. Not once did they introduce themselves or try to engage with us or any of the other patrons aboard. They were very rude, abrupt, and not at all personable. The only two things these two accomplished was rushing their customers in and out of the harness and yelling "hurry". I understand they're a business and are here to make money, but we as the customer spend our hard earned money to come enjoy an hour of our time doing something fun and adventurous. At least have the decency to interact with your guests and to make them feel welcomed.
The tender ride back to the marina was a sad and lonely one. The same very, very unfriendly man took us back without a word of gratitude, or any word at all for that matter.
As a word of advice, spend your money elsewhere and enjoy something fun and new. Don't let these money hungry company types make you feel rushed and uncomfortable on your vacation.