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Cabo San Lucas Visitor Information Center

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Address: Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Phone Number: 52-114-3-4180
Website
Description:

A visitor's center offering maps, brochures and hotel recommendations by a...

A visitor's center offering maps, brochures and hotel recommendations by a bilingual staff.

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TripAdvisor Reviewer Highlights

Read all 29 reviews
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  • 7
    Excellent
  • 2
    Very good
  • 2
    Average
  • 1
    Poor
  • 15
    Terrible
Budget rent a car scam

Rented a car from Budget, they claimed I scratched the windshield which was a complete scam. Once back in the US it was impossible to reverse the charges which showed up 3-days... read more

1 of 5 bubblesReviewed 4 days ago
corona39
,
Burr Ridge, Illinois
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29 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Burr Ridge, Illinois
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW

Rented a car from Budget, they claimed I scratched the windshield which was a complete scam. Once back in the US it was impossible to reverse the charges which showed up 3-days after the rental. Then after 2-months of trying to work with Budget customer service, which by the way were the most incredibly rude people I have ever spoken... More 

Helpful?
Thank corona39
Fenton, Missouri
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 23, 2016

Would not honor online reservation, inflated insurance rates, lousy car, gas tank was not full at beginning and had to pay extra when we brought the car back even though the gauge was at the exact same level, uncaring and unresponsive staff, ripoff timeshare artist right at the budget desk everything is bad about budget or worse

Helpful?
Thank John S
Dalton, Georgia
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 20, 2016

Rented SUV at Avis Cabo airport. Second day while driving, the vehicle just stopped running which was not the problem - that can happen to any vehicle. Problem was that I called the aiport Avis office 7 times and no one ever answered. Called the emergency assistance number on their key fob 4 times. They answered but did not speak... More 

Helpful?
Thank GA_lpd2014
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed March 8, 2016

I booked on line for a one week car rental priced at $460. When we arrived they shuttle you to the actual place and charge double for insurance. Does not matter of you have your policy I formation. Benjamin scammed me. Upon arrival to our wonderful hotel, there was a Dollar car rental for $40 per day including insurance totaling... More 

Helpful?
Thank Ellen T
Minneapolis, Minnesota
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 21, 2016

Great information on the many things to see and do while in Cabo San Lucas. Very knowledgeable and helpful staff. With numerous pamphlets, maps and info to help tourists enjoy their time in Cabo!

Helpful?
Thank Freidadarling
Manhattan Beach, CA
Level Contributor
109 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed January 27, 2016

Thrift car rental is apparently pulling this scam regularly. We too booked a car through a travel website and paid for insurance for driving in Mexico. They refused to honor the insurance and wanted $590 for insurance!

Helpful?
2 Thank EWB-in-MB
Fremont, California
Level Contributor
4,986 reviews
3,245 attraction reviews
common_n_attraction_reviews_1bd8 2,372 helpful votes
4 of 5 bubbles Reviewed December 2, 2015

We were happy with the information, coupons, maps, and other information provided by the Cabo San Lucas Visitor Information Center. The staff is helpful.

Helpful?
Thank mini
Melbourne, Australia
Level Contributor
253 reviews
159 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed July 2, 2015

We stopped at the beautiful port of Cabo San Lucas on a sunny Sunday and the place was rocking. The many restaurants that line the promenade were full of patrons drinking the local beer, tequilas and enjoying the music and wonderful ambience. The Tourist centre provided maps and an endless list of activities and enjoyments. We took a ride around... More 

Helpful?
2 Thank Elsie J
Henderson, NV
Level Contributor
26 reviews
common_n_attraction_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed May 22, 2015

It's really odd - how you're shown some scribbled numbers on scratch paper for insurance rates. I've driven across the border and brought Mexican insurance. These rates were incredibly high. But what do you do - they have got you by the throat. I rode back to the airport with another couple who had the same experience and complaint. Upon... More 

Helpful?
4 Thank SimplyCin
Woodbridge, California
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed March 16, 2015

I prepaid for a rental car with Dollar in San Antonio last week. Our flight there was very late, getting in at 2 am. When we found out we would be so late, I called the 800 number who told me the rental desk was closed at midnight. I called the number that is listed on my "voucher" as desk... More 

Helpful?
3 Thank hhnewmanmom

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cabo San Lucas Visitor Information Center and other visitors
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Questions? Get answers from Cabo San Lucas Visitor Information Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?