We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cabo San Lucas Visitor Information Center

Review Highlights

SCAMMERS, DO NOT COME here!! When we first picked up the car, our rental car cost $56 and they... read more

Reviewed December 29, 2018
via mobile
Budget rip off car rental

Booked car rental through budget north America for one week at $280.00 usd. We arrived at airport... read more

Reviewed December 28, 2018
Calgary, Canada
Read all 47 reviews
All photos (15)
Full view
Traveler Overview
  • Excellent23%
  • Very good8%
  • Average6%
  • Poor2%
  • Terrible61%
Dec 29, 2018
Dec 28, 2018
“Budget rip off car rental”
A visitor's center offering maps, brochures and hotel recommendations by a bilingual staff.
Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Improve This Listing
Reviews (47)
Filter reviews
45 results
Traveler rating
Traveler type
Time of year
See what travelers are saying:
Updating list...
1 - 10 of 45 reviews
Reviewed December 29, 2018 via mobile

SCAMMERS, DO NOT COME here!! When we first picked up the car, our rental car cost $56 and they charged $300 on top of that for a manditory insurance, and really?? $300 which is 6x our rental price shown in Expedia. We accept and proceed....More

Date of experience: December 2018
2  Thank Connector562372
Reviewed December 28, 2018

Booked car rental through budget north America for one week at $280.00 usd. We arrived at airport and where picked up by the budget shuttle. Once at the counter we were told that rental required mandatory insurance which was an additional $340.00usd for a total...More

Date of experience: December 2018
Thank Manny57
Reviewed December 4, 2018

I have heard all the horror stories about renting in Cabo and I'm sure it partly depends on who is behind the counter at the time you go to Budget, but this is the third time I've rented from their location near the airport and...More

Date of experience: November 2018
Thank Boole
Reviewed October 26, 2018

Like most other travelers, I decided to book my reservation online for my car rental. The price difference as quoted online and in person was enormous! In every way these fiends attempted to scam me when they could. My initial price was $70 for a...More

Date of experience: August 2018
Thank Sherpa828980
Reviewed June 19, 2018 via mobile

Had an absolutely marvelous day boating around the Bay of Cortes and traveling out to Lands’ End passing the Arch and some very amazing scenery. The day was beautiful and sunny, the water was calm and beautiful and see-through. There were many boaters in the...More

Date of experience: June 2018
Thank marieL3675ZW
Reviewed May 11, 2018 via mobile

In my case, I was upgraded without my consent. I noticed the charge in very small print after the fact so when I returned the car, I asked them what this charge was? The first thing out of the representatives mouth was "you did not...More

Date of experience: February 2018
3  Thank oz3340
Reviewed April 16, 2018

So, they make you take out the full coverage at inflated rates and force you into a time share presentation saying they'll comp the full coverage. Then, they mark your 'COUPON' $0 owed and charge your credit card anyway. The credit card company (Bank of...More

Date of experience: March 2018
2  Thank canadaroy
Reviewed March 26, 2018

just returned from a great trip to cabo March 2018. beware of this company, they are dishonest thieves. they forced us to buy Mexican insurance. car retal $80 for the week, wanted insurance of $450 for the six days. In a tourist brochure in our...More

Date of experience: March 2018
1  Thank Steve S
Reviewed March 9, 2018

We rented from Budget and all was good. We have nothing to complain about. I pointed out all the minor things that I saw on the outside and inside of the car. We asked to have the car delivered to us with a full tank...More

Date of experience: February 2018
2  Thank Eyvonne K
Reviewed February 6, 2018 via mobile

We booked online with Hotwire for a full size car for a week and paid car protection, total cost $82. When we arrived at their counter and after 2 hours waiting they said they don’t honor our insurance policy and charged us $478 for insurance....More

Date of experience: February 2018
2  Thank KimDinh2018
View more reviews
Nearby HotelsSee all 80 nearby hotels
Siesta Suites Hotel
407 reviews
.05 miles away
Casa Bella Boutique Hotel
456 reviews
.05 miles away
Hotel Mar de Cortez
679 reviews
.11 miles away
Hotel Marina
2 reviews
.15 miles away
Nearby RestaurantsSee all 716 nearby restaurants
Bajo La Luna Restaurant
439 reviews
.04 miles away
Invita Bistro
1,266 reviews
.05 miles away
Cabo Coffee Company
283 reviews
.04 miles away
Doggy Style 2
99 reviews
.04 miles away
Nearby AttractionsSee all 586 nearby attractions
Cabo Winery Restaurant at Los Cabos Winery
92 reviews
.06 miles away
Rudos Gym
5 reviews
.08 miles away
Bella Luca Emporium
18 reviews
.00 miles away
Questions & Answers
Ask a question
September 2, 2018|
AnswerShow all 3 answers
Response from canadaroy | Reviewed this property |
Most rentals at the airport will not rent to you if you do not agree to a time share presentation. Agree and then Do Not Go To The Presentation because they will not honor their $$$ commitment and neither the credit card... More
June 9, 2016|
AnswerShow all 3 answers
Response from EWB-in-MB | Reviewed this property |
We too were scammed by Thrifty. Try Avis or Hertz or perhaps your place of lodging can do something for you.