Me and five of my friends did a half day fishing trip with this company on 10/15 that was supposed to include live bait. The captain stated that he was not given any money to purchase live bait for our group, and even after he called and confirmed with someone at the company that live bait was included in our package, he still proceeded to take us on a 5-hour fishing excursion with only three pieces of live bait (which is less than half of the amount of live bait that is supposed to be included on a half day fishing trip), and when the live bait ran out at 9am (2.5 hours remaining on our trip) he tried to talk us into going ahead and ending our trip because we had already caught some fish and we wouldn't be able to catch any big fish without it. We declined ending our trip early, but after we returned I reached out to the person that I had been corresponding with prior to booking the excursion and he confirmed that we were supposed to have more live bait, but then proceeded to try and use the fact that we caught some fish as the reason why we should be okay with not receiving everything that we paid for.
Long story short, if you use this company, don't let them hurry up and rush you onto a boat when you arrive. Make sure that they have everything on board that is supposed to be included with your trip prior to leaving the dock.