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Tourist Information Desk - Orly Ouest

Open Now: 7:15 AM - 9:45 PM
Open today: 7:15 AM - 9:45 PM
Review Highlights
Helpful but understaffed

The person working there was very nice, and very helpful. He was just working all alone so the... read more

Reviewed June 1, 2018
Laura J
via mobile
Getting information could be challenging

If you don't understand the French then getting the information could be quite challenging for you... read more

Reviewed May 29, 2018
Anand P
Doha, Qatar
Read all 27 reviews
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Traveler Overview
  • Excellent18%
  • Very good39%
  • Average14%
  • Poor11%
  • Terrible18%
Jun 1, 2018
“Helpful but understaffed ”
May 29, 2018
“Getting information could be challenging”
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Hours Today: 7:15 AM - 9:45 PM
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Aerogare avenue Sud | Arrivals level, Gate A, 94310 Orly, France
Reviews (27)
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Reviewed 3 weeks ago via mobile

Staff is very knowledgeable, professional and friendly. Speak several languages and are happy to make calls to hotels.

Thank barbschwarz
Reviewed June 1, 2018 via mobile

The person working there was very nice, and very helpful. He was just working all alone so the line was a long wait. We picked up our Paris museum passes there, and it was convenient to have them in hand before getting to the City...More

Thank Laura J
Reviewed May 29, 2018

If you don't understand the French then getting the information could be quite challenging for you. I wanted to find the way how to reach from Orly North to Orly South which is quite easy but as English speaker I could not find any persons...More

Thank Anand P
Reviewed May 4, 2018 via mobile

English speaking. Gave us very clear directions to the hall that we needed to be in and the checking in desks that we had to go to. Very helpful

Thank rayrest
Reviewed February 10, 2018

Information desk can provide assistance & information for travellers.can ring hotels to arrange navette hotel pick up etc.good service

Thank Michael D
Reviewed February 3, 2018

very quick and helpful with directions and transport info orly west and orly south have a free shuttle transfer no need to use the bus service

1  Thank HarshadDASWANI
Reviewed September 29, 2017

We asked where the shuttle bus for our hotel as we had come on the train from Gare de nore. then we got the shuttle from Antony to Orly

Thank leighh906
Reviewed September 3, 2017

We asked about buying a new Navigo Découverte, and were told that we couldn't do this anywhere at Orly Aiport. This is not true, as we were later told by an employee at the OrlyVal ticket office that you can get them at the OrlyBus...More

Thank romanmuller
View more reviews
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Questions & Answers
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April 11, 2018|
AnswerShow all 2 answers
Response from VisitParisRegion | Property representative |
Hello, The best transportation method is the OrlyBus which go directly to Denfert Rochereau station: it costs 8.70€ per person. Another option is the Bus Direct – Line 1: it costs 12€ per person or 20€ for a return... More
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