Yäan Healing Sanctuary
Yäan Healing Sanctuary
4.5
9:30 AM - 9:00 PM
Monday
9:30 AM - 9:00 PM
Tuesday
9:30 AM - 9:00 PM
Wednesday
9:30 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Sunday
9:30 AM - 9:00 PM
About
Yäan Healing was born from the magic of Tulum, Mexico. It is a healing center where you will find your inner and outer beauty in the integration of mind, body and soul. From the moment you pass the burning flame, you will be immersed in the elements of fire, air, water, and earth and feel at peace with Yäan’s elegant and organic design, which respects the flow of nature in both space and time.
Duration: 2-3 hours
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See what travelers are saying
- Michael S4 contributionsPhenomenal, Soothing and Spiritually HealingThe setting, architectural design/flow and the environment was absolutely phenomenal. The therapist, Yvonne and Carmen were excellent. The staff were very attentive and accommodating. My wife and I discussed coming back to Tulum just too come back for another experience.Visited October 2023Traveled as a coupleWritten October 23, 2023
- mide k2 contributionsWorth the price… towards healing ❤️🩹Yaan Healing Sanctuary was an unexpected experience. The architect of the facility is spectacular that has just right about of natural light and space. Not to mention the excellent customer experience! I had scheduled for Aztec chakra balancing massage (90 min). We had Emilia and Nelly as our massage therapist. They were so incredibly skilled with their craft that it left me wanting more. I felt lighter and relaxed. Thank you so much for the incredible experience! 🙏 Lastly the access to the pool and sauna before the massage was a perfect way to set the mood for our massage! Thank you!!Visited January 2024Traveled as a coupleWritten January 15, 2024
- OneLove206139 contributionsDreamy spa experienceI can't say enough about the beauty of this spa! My husband and I had scrubs, massages and a bath in one of the spa cabanas. The services were excellent. The huge copper baths were filled with herbs. It was really magical. And then we changed and did the pools. I could have stayed all day. The design of every thing is so thoughtful, intentional. Don't hesitate!Visited April 2024Traveled as a coupleWritten April 24, 2024
- 37FrequenttravelerAustin, Texas148 contributionsLovely BUT . . ..So this is a nice spa. Well designed, good aquatherapy and my masseuse was wonderful. Downside - there is construction going on across the street. So, what should be a peaceful sanctuary (outdoor pools) is not. In addition, the aestheticians hang around the indoor pool and sauna and TALK INCESSANTLY. I could not find a peaceful, quiet moment until I got into the massage room. This is not acceptable when you pay USD 200 for a massage!! RECOMMENDATIONS - ensure the interior area is a quiet zone + add some waterfalls or something to disguise construction noise outside. Otherwise, lovely place.Visited May 2024Traveled soloWritten May 20, 2024
- kinni m2 contributionsNot just a massage but an experience!!Yoga followed by hydration therapy and massage. Highlight- Adriana did amazing herbal scrub and Swedish and deep tissue massage. Loved every bit of my massage. Definitely recommend. Must visit spot. Good place for rejuvenation.Visited October 2024Traveled with friendsWritten October 1, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
138 reviews
Excellent
115
Very good
8
Average
4
Poor
3
Terrible
8
losangelista
Los Angeles, CA45 contributions
Dec 2020 • Couples
Beautiful facility but lacking customer service, the same as hotel betulum.
The design is great, that’s about it. The temperature at the spa is really weird - it’s cold! The pool is really cold and the “hot tub” is merely warm. Saunas are the same temperature as outside, they are not hot whatsoever. We asked to add the temperature, the staff showed us how to changed it, we put it to the maximum, and left so we came back and it’s hotter. Well we come back in 15 minutes and the staff out it back to the minimum..... so we couldn’t enjoy any of the facilities really and pictures are not allowed so you can’t even get a pic for Instagram, the only thing this place is good for.
The massage I got was good, the one my husband got was awful. So it’s a hot and miss I guess. On the way back from the treatment I wanted to take a walk around their garden and were told “I’m not allowed”, and the only place I can hang out is the spa area which I already described. So I don’t see a point of paying $$$ here if you cannot enjoy the facility and there is no guarantee that massage will be any good.
The design is great, that’s about it. The temperature at the spa is really weird - it’s cold! The pool is really cold and the “hot tub” is merely warm. Saunas are the same temperature as outside, they are not hot whatsoever. We asked to add the temperature, the staff showed us how to changed it, we put it to the maximum, and left so we came back and it’s hotter. Well we come back in 15 minutes and the staff out it back to the minimum..... so we couldn’t enjoy any of the facilities really and pictures are not allowed so you can’t even get a pic for Instagram, the only thing this place is good for.
The massage I got was good, the one my husband got was awful. So it’s a hot and miss I guess. On the way back from the treatment I wanted to take a walk around their garden and were told “I’m not allowed”, and the only place I can hang out is the spa area which I already described. So I don’t see a point of paying $$$ here if you cannot enjoy the facility and there is no guarantee that massage will be any good.
Written December 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon A
1 contribution
Jan 2023 • Friends
We went today to book 4 treatments totaling almost $1000. The woman at the desk was too distracted to devote attention to us and kept talking to others . In the middle of our booking another person came up and she started helping him. Then she asked us 3 times what we wanted. We walked out without booking.
Written January 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Джулия Дюндар
Moscow, Russia4 contributions
Jan 2022 • Couples
This spa is just breathtaking and outstanding! Every detail of it is about esthetics. Recommend to come 30 mins earlier to have hammam or sauna before your best treatment. Also they have a few pools which you can use after. We’ve taken couple massage with medium pressure 60 mins. Loved it so much, therapists were professionals. Highly recommend!!!
Written January 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jjensen0927
18 contributions
Feb 2022
Not sure where to begin. The site itself is beautiful and conveniently located across from Be Tulum where we stayed. There was an issue with my credit card taking payment with their email link (despite many other similar transactions while in Mexico), but other than that the experience was flawless.
Be sure to get there an hour early to enjoy the pre-treatment ritual of steam, sauna, cold pool, warm pool. The tranquility garden definitely gets you in the right headspace for relaxation.
The massage huts were beautiful, clean, comfortable. My wife and I were able to be together throughout the experience. The Yaan balancing massage was a perfect 60 minutes. I look forward to next time.
Be sure to get there an hour early to enjoy the pre-treatment ritual of steam, sauna, cold pool, warm pool. The tranquility garden definitely gets you in the right headspace for relaxation.
The massage huts were beautiful, clean, comfortable. My wife and I were able to be together throughout the experience. The Yaan balancing massage was a perfect 60 minutes. I look forward to next time.
Written February 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
christine m
6 contributions
Jul 2022 • Couples
The best massage I’ve had in my life! I’ve been going to spa’s for over 20 years. Thankful to have been lucky in getting Jessica!! I hope she becomes a teacher and spreads her knowledge ✨ will be back for sure and recommend to all. The check in was awesome too. The water circuit was excellent before. Beautiful day thank you Yaan!!
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tigris Q
4 contributions
Nov 2024 • Solo
True to its name - Healing Sanctuary. I feel like I experience deep healing every time I come here. I haven’t been to many spas in Tulum, but I don’t think anywhere else can top this - the care, the heavenly environment, and the quality of the services are top-notch, wish I could come here every evening!! The prices are high, but SO worth it.
Written November 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jem6
Louisville, KY394 contributions
Nov 2022 • Solo
Had one of the best massages of my life here. It’s a unique spa and I really enjoyed the experience. I wish I remembered my masseuse’s name. I think it was Emilia. She did a wonderful job and I highly recommend her! She’s so knowledgeable and excellent at her craft. Would love to return next time I’m in Tulum!
Written December 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa V
Appleton, WI29 contributions
Feb 2023
Booked a couples massage. It was the best deep tissue massage I've ever had. Masseuse made sure the pressure was just how I liked it and it wasn't too much or too little. It was perfect for the both of us. It is pricier but so worth it. Highly recommend Yaan Healing Sanctuary.
Written February 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaideep
Jaipur, India4 contributions
Jun 2021 • Family
Beautiful property. And nice to explore in Udaipur. I was there with my family and had a one of the best time ever. Would like to visit soon. Specially thanks to Mr. Harish Singh Devra who made all the things possible and made sure of all guest satisfaction. I recommend him not only the best staff but the best person.
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexa L
Atlanta, GA15 contributions
Oct 2024 • Couples
Visited the spa for a couples massage for our anniversary! 10/10 absolutely will come back. Incredible massages, and the facility is so beautiful. Steam sauna, dry sauna, multiple plunge pools and a beautiful place to relax post massage. Do NOT miss this place!
Written October 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola escuché que sus masajes son muy similares a los masajes que ofrecen en la playa y en el pueblo, cual es la diferencia entre pagar 50 usd en los demas lugares y 285 USD con ustedes por 60 mins? gracias de antemano, saludos!
Written January 16, 2019
Are the spa facilities unisex? Can my husband and I enjoy the saunas ect. together before our massages?
Written September 19, 2018
Yes you can. Steam, sauna, pool and a warm pool w jets.
Written January 23, 2019
I have been emailing and calling with no luck ?
how does anyone make an appointment at Yaan??
Written March 21, 2018
We walked into the spa and booked, The hotel we stayed at also called for us, but actually we had better luck just showing up. They based the massage person on our needs and booked her after we made the appointment rather than telling us what they had. So if you have time, just visit.
Written April 2, 2018
Is there an affordable hotel that I can stay at to do the detox wellness experience with you all?
Written July 21, 2017
Hi Valerija,
I sincerely apologize, I am just seeing your message. I hope you were able to go to Yaan spa.
Written February 5, 2018
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