Yäan Healing Sanctuary
Yoga & Pilates • Spas
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9:30 AM - 9:00 PM
Monday
9:30 AM - 9:00 PM
Tuesday
9:30 AM - 9:00 PM
Wednesday
9:30 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Sunday
9:30 AM - 9:00 PM
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About
Yäan Healing was born from the magic of Tulum, Mexico. It is a healing center where you will find your inner and outer beauty in the integration of mind, body and soul. From the moment you pass the burning flame, you will be immersed in the elements of fire, air, water, and earth and feel at peace with Yäan’s elegant and organic design, which respects the flow of nature in both space and time.
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
105 reviews
Excellent
84
Very good
7
Average
4
Poor
3
Terrible
7

Alexa S
Philadelphia, PA2 contributions
Jul 2022
I recently went to Yaan to celebrate my Birthday. This was my second time there (last time was a few years ago) and my heart was so happy that I went back on this trip.

I love everything about Yaan. From the carefully detailed Magical environment, to the energy and practices of the Ancient Maya- they cover all of the bases for anyone looking for peace, healing and enlightenment inside.

My masseuse was Rosy- and I want to thank her infinitely for making my experience extra special. She even catered to the fact that I was still working on my Spanish and challenged me to learn a few things during our conversation exchange. The massage itself was out of this world- she hit all of my problem areas like a professional and her energy was truly beautiful.

After my massage I indulged in a citrus bath (highly recommend) and the fresh fruit, honey and tea while in the tub were the perfect touch!

Muchas Gracias for a lovely day Yaan. I'll be back soon :)
Written August 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Джулия Дюндар
Moscow, Russia2 contributions
Jan 2022 • Couples
This spa is just breathtaking and outstanding! Every detail of it is about esthetics. Recommend to come 30 mins earlier to have hammam or sauna before your best treatment. Also they have a few pools which you can use after. We’ve taken couple massage with medium pressure 60 mins. Loved it so much, therapists were professionals. Highly recommend!!!
Written January 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jjensen0927
15 contributions
Feb 2022
Not sure where to begin. The site itself is beautiful and conveniently located across from Be Tulum where we stayed. There was an issue with my credit card taking payment with their email link (despite many other similar transactions while in Mexico), but other than that the experience was flawless.

Be sure to get there an hour early to enjoy the pre-treatment ritual of steam, sauna, cold pool, warm pool. The tranquility garden definitely gets you in the right headspace for relaxation.

The massage huts were beautiful, clean, comfortable. My wife and I were able to be together throughout the experience. The Yaan balancing massage was a perfect 60 minutes. I look forward to next time.
Written February 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

losangelista
Los Angeles, CA33 contributions
Dec 2020 • Couples
Beautiful facility but lacking customer service, the same as hotel betulum.
The design is great, that’s about it. The temperature at the spa is really weird - it’s cold! The pool is really cold and the “hot tub” is merely warm. Saunas are the same temperature as outside, they are not hot whatsoever. We asked to add the temperature, the staff showed us how to changed it, we put it to the maximum, and left so we came back and it’s hotter. Well we come back in 15 minutes and the staff out it back to the minimum..... so we couldn’t enjoy any of the facilities really and pictures are not allowed so you can’t even get a pic for Instagram, the only thing this place is good for.
The massage I got was good, the one my husband got was awful. So it’s a hot and miss I guess. On the way back from the treatment I wanted to take a walk around their garden and were told “I’m not allowed”, and the only place I can hang out is the spa area which I already described. So I don’t see a point of paying $$$ here if you cannot enjoy the facility and there is no guarantee that massage will be any good.
Written December 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

christine m
3 contributions
Jul 2022 • Couples
The best massage I’ve had in my life! I’ve been going to spa’s for over 20 years. Thankful to have been lucky in getting Jessica!! I hope she becomes a teacher and spreads her knowledge ✨ will be back for sure and recommend to all. The check in was awesome too. The water circuit was excellent before. Beautiful day thank you Yaan!!
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jaideep
Jaipur, India3 contributions
Jun 2021 • Family
Beautiful property. And nice to explore in Udaipur. I was there with my family and had a one of the best time ever. Would like to visit soon. Specially thanks to Mr. Harish Singh Devra who made all the things possible and made sure of all guest satisfaction. I recommend him not only the best staff but the best person.
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CamillaPapale
San Francisco, CA35 contributions
Sep 2022 • Couples
One of the best deep tissue massages I had in a long time. The setting is absolutely gorgeous with the windows sauna that overlooks the jungle and the water circuit with a beautiful plunge pool and indoor jacuzzi. The deep tissue massage cured the muscle pains from the visit to the cenotes and the stresses accumulated fr months of work. The spa boutique is beautifully curated.
Written September 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarah M
64 contributions
Nov 2016 • Solo
I've had to post this review to highlight just how ridiculous this place is. Picked up a price menu and pulled together a few things I wanted.. Planning a pedicure and chakra experience. With some of their prices coming in very high at $300 mark, my total was pretty low. As i tried to book I was told that because I hadnt totalled $175 I couldn't have any of my treatments! I was left to feel embarrassed, and walked away with a heavy wallet. I appreciate that this is a high end spa, but if you can afford to be patronising to your lower end customers at the start of high season, you don't deserve to be there. What business turns away $140!?
Written November 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

analogic
curitiba85 contributions
Feb 2017 • Family
I've had my fair share of spa experiences, and this one was probably the most high end...well not so much high end, but the most novel experience. Overall I'd have to give it a 3.6. (Just arbitrary numbers.) Let me break it down...

Treatment itself by the Mayan Midwife Practioner (Claudia) = 4.stellar!
I had the Sobada Maya. I was curious about the abdominal work and I must say, it definitely opened up some flow. She continued with deep tissue massage all around and was so attentive to my body. I looked for it and it felt just as amazing as one would feel after such treatment. Thank you.

Facilties = 4
The architecture and the flow, including the water circuit is healing itself. From the reviews I read, sometimes this or that was working so I was really hoping everything would work fine. Unfortunately, the shower stall I used had no warm water. For a hot day I'm sure that's fine, but there was a bit of chill in the breeze today so showering in luke cold water after a warm massage and being oiled up put a 5 down to a 4 for me. So suggestion to anyone would be to simply ask the reservationist if everything is working, including shower temp, if that's important to you. The rest was good. Clean, and nice.

Front service =2.3 please do better.

I was fairly disappointed from the start when speaking to reservationists/front desk. The only moment I felt welcomed and de-stressed was meeting the massage therapist. It felt closer to "good flow of energy" and release with the water circuit attendant, but the vibe, demeanor and aura overall was so drastically different from the amazing copy and experience you get from the website. I can only hope management can recognize that the experience starts from the moment of first contact. From the moment I phoned the spa, it felt stressful, "snotty" for lack of better words... zero "aloha", the feeling of release and good energy that the brand does so well to evoke on the site and through the architecture. The morning reservationists I came into contact with hardly acknowledged my presence; I had to initiate conversation, and first had to stare deeply her way for a while to see if she would acknowledge my presence. Little things like that. On the phone they sounded rushed and impatient when explaining the treatments. The feeling was always as though I was inconveniencing them. "Didn't you get the email I sent you to confirm?!" Was the language used, and just generally arrogant energy.

This to me is crucial as the entire service is about de-stressing and releasing, but then get empty, jaded service. I hope management can recognize this, not so much because fake energy service experience will keep business away, but at this scale of service wouldn't you want to align your total service with the core service you offer? Of release, relaxation, and life change? It didn't feel aligned to me. Energy was off. The afternoon front desk seemed more accommodating.

But give credit to whom credit is due...Claudia was awesome. The copal ritual was great.

P.s. I've been to spas where you are welcomed with good amazing energy unfortunately this wasn't that time.
Written February 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Miranda F
Maui, HI12 contributions
Apr 2017 • Couples
The grounds are beautiful and the healing pools are nice so it gets the whole star but the actual service...

I think my boyfriend half asleep could have given me a better massage. I should of known immediately this experience would be sub-par when the massuse looked at the list of places I asked her to work on and she said "I'm trained for feet and hands only." Hindsight is always 20/20 right?
Then I lay down. The room has zero A/C and she put me under a blanket in 90 degree weather so I started sweating like a roasted pig immediately. Despite the pouring sweat, she never asked if I was comfortable or wanted less blankets. When I finally asked she responded, "we don't have anything thinner" ... No apologies or attempt to make me comfortable. So as I'm sitting there sweating, she starts the massage on my feet. At first I'm like I can barely feel this, but I give her some time to warm up. 15 minutes go by at the same weak pressure (think when your grandma gives you that light shoulder rub), so I ask if she can go a little deeper please. She does for about 30 seconds and then goes back to the light bird hands. 15 more minutes go by and I ask her again to go deeper. Same thing. 30 seconds of "OK I think she gets it" to "gr how much did we pay for this?!"
There are so many spa and massage places in tulum, I feel like I got dupped based on the pretty sign and reception area. Please don't make the same mistake and take your money elsewhere (especially since it's 3x more than many other places around!).
Written April 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Yäan Healing Sanctuary (Tulum) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Yäan Healing Sanctuary

Yäan Healing Sanctuary is open:
  • Sun - Sat 9:30 AM - 9:00 PM


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