Cenote Zacil-Ha

Cenote Zacil-Ha, Tulum: Address, Cenote Zacil-Ha Reviews: 4.5/5

Cenote Zacil-Ha
4.5
Bodies of Water • Geologic Formations
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
289 reviews
Excellent
140
Very good
98
Average
40
Poor
8
Terrible
3

Rob C
San Jose, CA2,115 contributions
Sep 2020
A nice picnic/recreation area organized around a crystal clear cenote. Once you get to the cenote you will find two parking lots with plenty of space. The price of admission for foreigners is 200 MXN which will buy you a wristband that you can use all day. Inside there are lots of places for picnicking as well as tables and benches and shady roofed areas. There are several shops selling trinkets to go with a restaurant that sells food and alcohol. The cenote is quite small, about the size of a 25m pool, but deep enough for diving. There is a zipline above that's also meant for dropping into the water from a height. Bathrooms on site are ok, though not exactly up to US standards. It gets crowded with both locals and tourists.
Written April 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mueller001
Pasadena, CA16 contributions
Mar 2020 • Couples
This was the kind of place that l want to find when I travel. Zacil-Ha is located right down the street from Gran Cenote. We had bought a tour that was to take us to Gran Cenote but when we pulled into the parking lot it was very crowded. I mentioned it to out guide and he agreed and told us that there was one down the street that was smaller but less crowded. We eagerly said yes. Zacil-Ha is small and accessed by two staircases, unless you are ready to jump over the edge and jump down into it about 15 feet down! It was a quiet afternoon with about 15 other people sharing the Cenote with us. These were local people, not tourists who were enjoying being with their children. In the beginning we were the only "gringos" by two other couples showed up.
It was a true Mexican experience. Happy children, Mom's and Dad's enjoying family time. There is a little "Zipline" feature available that allows you to hang onto a handle and then pulls you to the center of the Cenote. The life guard clears the center of the Cenote and whistles, you let go, and drop into the Cenote. Kids were having a great time found this
There is even a small cave inside the Cenote. This was the clearest, cleanest water I've ever swim in. It was very refreshing.
We didn't see the whole place. There is a large children's pool, and I believe they have food.
This was just the most real experience we had and I would definitely return.
Written March 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike S
Rockford, MI103 contributions
Mar 2022
A unique swimming cenote that was super clean with friendly staff. This spot was included in one of our excursions (along with Tulum). The cenote was very clear and offered a cave-like experience on the side as well. They have a small snack shop and a bar near the lodges. This would be a fun experience to stay at over a hotel in the area and it appeared to be a fairly cheap option in $USD.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bloch029
Oakland, CA46 contributions
Sep 2021
This was a nice place to visit. I was there on a Saturday and it was mostly local families. It was not very crowded - I got the cenote to myself for a few minutes! It's open to the sun and so was good for snorkeling. The cenote is surrounded by other stuff for entertainment - pools, souvenir shops, drinks, and food. They have lockers for rent, which was nice.
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PrincessPinky
Manchester, UK86 contributions
Apr 2022 • Couples
Lovely small cenote. Less tourists and more locals. You can pay for just the cenote or the pools too. Not expensive to enter and lockers are available too. There are some ledges to jump from and a zip line jump which is great fun. Life jackets are included for free but strong swimmers wouldn’t need one
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AstralTravel
Playa del Carmen, México787 contributions
Aug 2020
This place is very beautiful! Cenote is small but fresh, crystal-clear and they even have a very high zip-line you could use, if you dare.

There are all sort of things available for purchase there, sunscreen, hats, cellphone covers...

Also, there is food and beverage service there, so you could spend the day and order a beer and a few snaks.

When you get tired of the cenote, they also have a big pool, loungers and resting areas. Go early because it gets busy very quicly.
Written September 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

graham e
Birkenhead, UK549 contributions
Feb 2020
Called in here with a tour group after a warm and sticky visit to Tulum. Clean and very clear cenote with a zip wire and deep enough to dive in from the sides. Life jackets etc available to hire on site, plus bar, toilets and swimming pool .
Life guards on duty and gift shop for souveniers.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lauralety
Berkeley, CA75 contributions
Feb 2021 • Family
This is a great place to visit.
The cenote is pretty small, beautiful. Cafeteria, restaurant and bar. Bathrooms and changing rooms. And big nice swimming pools. We had a great time.
Photos and menu of the cafeteria only.
Written February 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

QRoo_Paul
Tulum, Mexico173 contributions
Dec 2015 • Friends
This was our second time to the cenote. The cenote itself is small but we'll maintained. There are facilities to change and there are restrooms. There is even a snack bar if you want a beer or a soda.

This is a great place to go if you are Mexican; however, I do not recommend foreigners going unless you do not mind the price gouging.

There are no prices listed so you are at the mercy of the man at the gate. We are full time residents here but we are not Mexican. We asked if there was a discount for locals and the man said there was not. We charged us 80 pesos a piece. After paying, I went out to the car to put my wallet away. When I passed by him, he was charging a group of Mexicans 40 pesos. I hung around and watched two Mexican ladies approach and he asked where they were from. They replied they were from the capital (DF). He charged them 50 pesos to get in.

I confronted the man at this obvious discrimination and he refused to reimburse us. He was very apathetic and unfriendly. He was also unconcerned that we had caught him in a lie.

There other great cenotes in the area with better customer service and clearly posted entrance fees. We will not be returning to this one.
Written December 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

wanderamore
Baltimore, MD307 contributions
Feb 2015 • Couples
We picked Zazil Ha for our one cenote visit from Tulum because we were there during peak season and we did not want to face the crowds and the more popular locations. In this respect it totally delivered. At most there were 6 people there total and for a while we had the entire place to ourselves. It was pretty and peaceful and would have been a wonderful experience...

but the entire area was absolutely swarming with flies. I mean I get it, its the jungle. I was prepared for mosquitoes, but I was not prepared for being completely unable to sit down on one of the lounge chairs and relax because as soon as I sat still 5 flies would land on me. I couldn't really enjoy myself because I just kept wishing I had a flyswatter. I don't know if it would have been the same at other cenotes in the area, but at least with more people around the flies wouldn't have all targeted me.
Written February 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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