Gran Cenote

Gran Cenote, Tulum: Hours, Address, Gran Cenote Reviews: 4.5/5

Gran Cenote
4.5
Bodies of Water • Caverns & Caves
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8:00 AM - 4:45 AM
Monday
8:00 AM - 4:45 AM
Tuesday
8:00 AM - 4:45 AM
Wednesday
8:00 AM - 4:45 AM
Thursday
8:00 AM - 4:45 AM
Friday
8:00 AM - 4:45 AM
Saturday
8:00 AM - 4:45 AM
Sunday
8:00 AM - 4:45 AM
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About
Grand Cenote has 140 square meter for swimming, there is one big cave, a cavern and 100 square of wooden platforms where you can walk, chill with the nature and take pictures .
Suggested duration
1-2 hours
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Tours & experiences
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
4,259 reviews
Excellent
2,222
Very good
1,301
Average
482
Poor
126
Terrible
128

fmandiola
Santiago, Chile108 contributions
only a few minutes away by car from Tulum this is a cenote that has turtles, tropical fish in the water with you and birds and bats above you. It is not a very big cenote but the swim is nice, especially if you get there at opening time. water is cool at best, nothing like the tropical ocean and they give you snorkels and life jackets (mandatory).
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Katie G
11 contributions
Couples
We were disappointed by this denote. The entrance fee is way too expensive for the experience. The park was crowded and the cenote is much smaller than you think, it was actually pretty boring. If you skip this you won’t be missing anything.
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Valdemar J
1 contribution
Couples
Expensive, crowded and underwelming. Go somewhere Else. Not worth the 500 pesos, and the eployees Are not very nice nor helpful. Its a turist catch and feels like a moneymaschine.
Written July 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jeremy Tours y Transfers
Tulum, Mexico2 contributions
Best Cenote Book your Private Transfer
Private Transportation which is exclusive (not shared).
Forget about waiting Arrive on time to enjoy your vacation choose your own schedule.

Our services include:

✅New units with A/A
✅Excellent professional service
Written June 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarah S
Boston, MA8 contributions
Family
Drove 2 hours to visit Tulum and Gran Cenote, which we scheduled for an end of the day quick swim after hot Tulum as the website said 5PM closing with no mention of last entry time. We arrived at Gran Cenote at 4:10, took five minutes to organize our swimming items, and arrived at the counter at 4:16. They said they were now closed and they wouldn’t let us in at 4:16PM. We saw many people inside so knocked on window and offered our money in pesos or dollars. They came out and told us to leave, and we said we just wanted 20 minutes to see and swim and that the website didn’t say anything about not letting in visitors after 4:15. Very disappointing. Do NOT recommend. We are NOT returning.
Written June 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Seng K
25 contributions
Friends
Gran Cenotes was not worth the $500 peso. It was not gran at all. Was such a disappointment. The staff at the locker was very rude. They keep your ID if you decide to rent a locker. I don’t recommend this place. The cave was ok . Not impressive. A better cenotes is cenotes Xexeh.
Written June 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Maria M
Limassol City, Cyprus3 contributions
Couples
Cenotes are beautiful to the eye but horrible to the body. I got massive infected pimples at my back and my neck area after my swim because of the polluted water. Usually tour operators and hotels, don’t inform you about that.
Written May 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sabrinadefry
Melbourne, Australia19 contributions
Couples
We were looking to visit a nice cenote during our stay in Tulum.
Of all the nearby cenotes along the highway, we decided on Gran Cenote, as it had some good reviews.

The cenote itself was nice; not extraordinary, but clear water, semi exposed, nice cave area with bats, turtles swimming around, and a nice opportunity for snorkelling.

But Gran Cenote was well overpriced for the experience, $500 pesos each person admission, and the staff were super rude with an entitled attitude…
Life jackets & snorkelling equipment were included in the entry price, but lockers for your belongings were another $30 pesos

At closing time, staff did not allow customers to get changed in the change rooms;
Customers were chased out of the changing rooms and told to get off the property..
I reminded one staff member that we had all paid a lot of money for a couple of hours of swimming there, so they should be a little patient whilst people got changed to leave…

Unfortunately there was an altercation as one man was jostled into leaving the property by 3 staff members, whilst he waited for his wife to finish in the changing room; she emerged shortly in tears and half-dressed as a female staff member yelled at her to leave …

I recommend NOT to go to Gran Cenote;
Go instead somewhere that’s not overpriced snd where paying customers are appreciated.
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ANC
Gloucestershire, UK63 contributions
Couples
500 pesos entry each
We stayed for about an hour
Super busy
Turtles were lovely
We had a nice time but perhaps there are better ones to go to.
Written May 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Olivia Hamilton-Thomas
London, UK27 contributions
Couples
The staff not as rude as people have made out but they are extremely picky for no real reason - they asked us the move the car less than a metre for no reason and we couldn’t use a note because of a small rip.

However the cenote was fun and one of the better ones we went to. Wasn’t as expensive as I’d thought just pay in pesos. Lots of turtles here and we saw one lay her eggs so that was a great experience.
Written May 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Gran Cenote

Gran Cenote is open:
  • Sun - Sat 8:00 AM - 4:45 AM
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We recommend booking Gran Cenote tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 39 Gran Cenote tours on Tripadvisor