Casa Cenote

Casa Cenote, Tulum: Hours, Address, Casa Cenote Reviews: 4/5

Bodies of Water
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
1,063 reviews
Excellent
540
Very good
335
Average
116
Poor
37
Terrible
35

light122376
Albuquerque, NM156 contributions
Mar 2022
This is a lovely little cenote off the beaten path. It is not as much of a 'cave' experience as other cenotes I have visited, but it was a nice place to snorkel. The cenote is about 250 meters long, and there is no place to be get out to rest in that distance. Be prepared to swim 500 meters if you wish to see the whole thing. There did not seem to be any underwater passages through stone, but there were some areas which required swimming under mangroves.
The guys at the front push the guided tours for 500 pesos per person, but you can see the entire cenote without a guide for 150. The are also scuba options available. The depth is about 12-15 feet. We spent 45 minutes there, and that was plenty.
Written March 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

product-of-canada
Toronto, Canada2,242 contributions
Mar 2020
We almost did not go to this place because it is a bit out of the way, especially if you're relying on collectivos and foot power in 30+C temperatures. Also, we almost did not go because of some of the reviews here.

However, we went, and loved this place. We have so many great memories. It is such a surreal feeling swimming through this cenote - it feels like you are in the jungle. We went mid-afternoon on a beautiful weekday, and we were the only ones around at certain parts (including the end were there is a crocodile warning, and another warning not to go any further without a guide).

Some of our best moments were right at the very beginning of this cenote...that is where we saw the most sea life (including a stingray), and schools of large fish. There is a great spot there in shallow water where you will get the best fish pedicures we've ever experienced. Just sit there for a while in shallow water, and they will come. There must have been a couple of dozen eating away per foot. It is so dense with them that they're easy to catch (and release) by hand.

If you're not a strong swimmer (like me), this may be a bit challenging, as this is a elongated, meandering cenote in consistently deep water with no where to take a break (standing) in shallow water. But you can rent various items, including snorkel gear (just bring your own if you can), life jackets, paddle boards, etc.

We did not have any bad experiences with staff, as some reviewers suggested...but it helps to know some Spanish. If you don't want a guide, just tell them that. Don't feel obligated to get a guide.

I've been to at least 8 cenotes in the past year, and I would have to say this one is in my top two or three. Wish the manatees were still around.....that would have made this place extra special (and probably #1 on my cenote list).
Written March 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Craig S
Folsom, CA3 contributions
Jul 2021 • Family
We loved Casa Cenote, although it has changed a lot since we came here last. It is now very different, with everything being an extra charge ($25 USD to use your own camera). Heads up for Edwin in the green shirt: pushy and hassles people to buy things you don’t want or need. We declined the tour and had a great time on our own (and saw the crocodile). And being so expensive, it shocked us that the bathrooms were disgusting and the changing rooms less-than-private. Overall, we really enjoyed ourselves.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nayaj77
San Juan Capistrano, CA21 contributions
Jun 2022 • Family
Don’t waste your time or money! 150 pesos to swim only up charge for everything and there was no where to swim because it’s 500 pesos per person for a guide. It’s essentially a small river of mangroves with every few fish but lots of mosquitos. Spend your money ame time at any other cenote!
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fam Ip
Madrid, Spain9 contributions
Apr 2022 • Family
Went snorkeling in this cenote and was very disappointed. The guides try and charge you for everything. You can only do snorkel in a very small area as they have taped off any other area you could snorkel in as you have to go with a guide (for snorkel???). Would not go again.
Written May 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Virontherun
Marnay, France210 contributions
Feb 2020 • Couples
I’ve read so many bad reviews I didn’t even want to go there... but it was just next door to our hotel so we figured we would give it a go anyway.
Well we loved it !
The guy there, Édouardo, was delightful, we had a private snorkel tour with him and he showed us around, answered all our questions and basically was a very nice person. The price is a bit expensive but we had a great experience in there : the mangrove is beautiful, you see quite a few fishes and you even see a tiny crocodile at the end, he does not seem really harmful but it’s still a bit of a thrill :-)
In some places you can go underneath the mangrove, it’s quite impressive.
The down side : it’s a bit crowed, you get kayaks and divers around you whereas the cenote (or rather lagoon) is not very wide or deep.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

rantati7
Helsinki, Finland2,201 contributions
Nov 2020 • Solo
Went to Casa Cenote at the time it opened (9 0’clock). There were already a few divers but otherwise I got the place pretty much to myself. The water was greenish and not that clear maybe because of the rains in the past month (there have been less than 5 days without rain in whole of November).

I can confirm that the gator is there - he/she was basking in the sum close to the end of the Cenote. There is only one entry and exit point so you have to swim back to where you started.

I would say that this is a mediocre cenote but the halocline effect makes it more interesting. There were also gases raising from the bottom maybe due to rotting leaves on the bottom.
Written November 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Connie from Maryland
7 contributions
Feb 2020 • Couples
Different from most cenotes. Only one place to slip into the water. About 4-5 meters deep throughout. No ledges to jump off. Mangrove bushes with dense roots on all sides. Not so good for little kids. Good for divers, snorkelers, and swimmers. Nice idea to at least take a mask to see under the water. There are life vests that can be worn if necessary. A little worrisome to see a sign at the far end saying "watch out for the crocodile." Someone said it is small, like 3-4 feet. Hmm. Apparently the cenote used to have manatees. There is a nice open air restaurant there that is right on the beach. Takes only cash.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MLourson
Grenoble, France148 contributions
Jul 2021
Casa is a nice dive. A little cave and some roots hanging above. Strong current though, so a guide is recommended (if not compulsory).

It seems that it costs to use your own camera, which is weird. I didn't have one, do I'm not sure.
Written April 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David B
2 contributions
Sep 2021
cool but no frills for sure. A bit unkept and the staff wasn't super friendly. the water is super pretty and the cenote is big with no crowds but there really no where to just hang out and chill. Its great if you want to learn to dive but if you don't go to another cenote there are too many to not get what you want
Written October 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Casa Cenote is open:
  • Sun - Sat 9:00 AM - 5:00 PM
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