Cenotes Sac Actun
Cenotes Sac Actun
5
9:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
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About
Underground water paradise in the Riviera Maya, this visit will certainly be a unique experience like no other, mystical and extreme, you can snorkel or dive in the cavern full of formations.
Suggested duration
1-2 hours
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  • Mindy
    5 contributions
    Show up early for a private experience!
    Stunning cenote. We had never experienced a cenote before. The receptionist at The Beach Tulum recommended this one and we are so happy we took her advise. This cenote is not an open cenote where you can go by yourself. It does have a stair way down that you can go and take pictures, but you cannot get into the water without a guide. You can purchase a group tour or private tour. We arrived at 9am and purchased a private tour, which was fantastic. But honestly we were the only ones there so highly recommend you show up early and could possible by a group tour but get the private experience! also recommend not wasting your money on a wet suit. Pictures are much better without one. The water is cold at first, but once your in the water it was fine. There are bats in the cave, but bugs were not an issue. You cannot wear sunscreen or bug spray. You can bring your phone in a waterproof case they provide to you, but all other belongings are left at the entrance. We had a driver that stayed our entire time so we trusted him. If you do not, I would recommend brining some kind of lock to lock up your wallet ect. The whole tour took about 1.5 hour and the guide was great at getting the best pictures! I think his name was Mauricio! We were back at our resort drinking margaritas on the beach by 11:30 am. Highly recommend doing this as an early morning experience!
    Visited March 2021
    Written April 3, 2021
  • Jamie
    Chicago, Illinois6 contributions
    Spectacular experience, do not miss this
    After researching which cenote to explore while in Tulum, sac atun got the best reviews and seemed to be worth the trip. All of the reviews were right! This cenote is covered, so it is required to have a guide. It was 35 USD per person and worth every dollar. (10USD for the phone case) Remember to tip your guide! We opted for the group tour but only had 5 people In Our group, so it felt very personal. They also offer private tours which are more money. Wet suit life jacket snorkel (brand new out of plastic wrapping) and goggles come with price. I recommend buying or bringing a waterproof phone case, you will not want to miss getting photos of this place. We hired a taxi driver for half the day to drive us there and wait in the parking lot while we did our tour. There isn’t anywhere to put your wallet or clothes so you will need to leave them in the car. I would recommend renting a driver who will wait if you do not have a rental car. This cenote is probably a 15 minute drive from any main roads so you won’t be able to catch a taxi home. The tour lasted probably one hour. I have never visited a cenote before and it was one of the coolest Things I’ve ever done. The guide will tell you exactly what you are looking at with a brief history. It is quite dark but you have a flashlight to allow better visualization. If you are claustrophobic you may not like this experience -/ some sections are pretty narrow and dark. There aren’t a ton of fish to look at, maybe a few cat fish and koi fish, but the cave itself was spectacular and the water so blue! Also a nice surprise, the area is surrounded by orchid trees (which I have a lot never seen in real life) very beautiful.
    Visited February 2022
    Traveled as a couple
    Written February 20, 2022
  • Jason L
    1 contribution
    Beautiful place, great guide - Lorenzo
    After several trips to the Yucatán we finally decided to skip the beach for a few hours and check out a cenote. We are very glad that we did! We hired a car round trip for transportation because it is well off the main road into the jungle, so it did not seem feasible to find a ride back if we were to be dropped off by taxi. The car hire was a little pricey but once we got to sac actun the pricing was reasonable so overall it was money well spent. Our guide Lorenzo was the best. He gave us an extensive private tour of the underground cenote caves and showed us some very special places. He knew where to take all the good pictures and was very accommodating and knowledgeable. It was very impressive how he knew his way through all the different caves. The water temperature was surprisingly comfortable. Overall Beautiful place, fantastic guide, and overall great experience that we would recommend. It is worth the trip
    Visited August 2021
    Traveled as a couple
    Written August 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Hannah F
4 contributions
Feb 2022 • Couples
Absolutely stunning! We arrived not long after it opened at 9.15am and glad we did as a large tour bus arrived after us. We decided to do collective tour (650 pesos each, plus tip) rather than private tour (350 USD). There were 8 of us in total.
It was really amazing site to see, we are so glad we did it! Just incredible what nature creates.
Written February 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel
17 contributions
Nov 2021 • Family
We were a family of 6 and we went as a group, just us with the super Carlos as our guide.

Geared up in wetsuits (very necessary as it's pretty cold), we were given torches to explore above and below the water. All the time Carlos was attentive to be sure we were all safe, as well as explaining things and pointing out specific columns etc.

The tour lasted about 45 minutes which was enough, but was a really fabulous experience. The cenote is stunningly beautiful. We have so many fantastic photos and videos from the tour, so be sure to buy one waterproof mobile phone cover so you can take pics down there.

We all highly recommend this tour, and to be honest the 650 pesos/head is reasonable value.

Please tip Carlos afterwards, he deserves it!
Written November 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jaimee G
Urbana, IL435 contributions
Mar 2022
We arrived around 10:45 and had to wait 15 minutes for a few more people to show up to go on a group tour (instead of the much more expensive private tour). We had just our family and one other couple on our tour, so totally worth it. The MX$650 per person price gets you snorkel gear, a wet suit (wear your swim suit underneath), and a guide. You enter the Pet Cemetery cenote and then float to Sac Actun. The underground river system is the largest in the world and connects 220 cenotes (hence the need for a guide). The water is cold, but the wet suit did a great job of keeping us all comfortable for the duration of the ~50 minute tour. It was beautiful. We took a lot of underwater videos and pictures with our waterproof phone cases (also available for purchase for $10). Our guide took family photos of us in 2 different spots. Of note, the drive to the cenote is a long bumpy dirt road (that passes several other cenotes including the very popular Dos Ojos). My family agreed it was worth the visit for a very different cenote experience.
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colin Glaum
Denver, CO2 contributions
Apr 2021
The highlight of our trip was taking a tour of Cenotes Sac Actun with Charlie. He is a professional scuba guide but he made himself available to take through the deepest parts of this magical Cenote and his knowledge and expertise made the experience that much more impactful. Contact Charlie for a 90 minute tour rather than the 15-30 minute tour offered by the Cenotes owner. It was well worth the extra money!

Charlie - +52 984 176 1340
Written April 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Orhan Ö
2 contributions
Dec 2021 • Solo
I went to Cenotes Sac Atun over my trip at Tulum, and I am so glad to have done it (one of the highlights of my trip for sure). The place was something I have never seen/experienced before, and swimming in the caves between the stalactites, stalagmites and columns was magical. Over there, in the caves, you are only allowed to go with a guide, and our group was 8 people, so it didn’t feel crowded at all. Our guide, Carlos, was very humorous and knowledgeable. The establishment is very good too, they provide a very high-quality and clean wetsuits, life jacket, snorkeling mask and pipe. At the entrance, they also sell water-proof phone cases for 10$ (in Dec, 2021) for you to take photos if you want. Something I pity to not have done is to take my optical lenses with me inside. If I go there again, maybe I would get a floating tie for my optical glasses so that they wouldn’t fall in the caves (if that’s allowed); there are very large cave spaces and it might be even more magical to see them clearly.

For logistics, I drove there by car, which took about 35 minutes from downtown Tulum. There were taxis parked there on site, so maybe one can get there with a taxi and come back with the ones from there (I am not sure about this though).
Written January 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Passport491412
Melbourne, Australia2 contributions
Mar 2020 • Solo
This is one of the best Cenotes I visited around Tulum is just as good as Rio Secreto with the added bonus of people being allowed to use cameras (I would recommend water proof cameras).
Originally this was the first Cenote I wanted to visit but my GPS got a bit confused🤭
after asking a local I was given the right information, here it is for those who want to go there:
the entrance is the same as Cenote Dos Ojos but you need to travel about 2 kilometres further up the road, if you are catching a taxi just tell the driver you want to go to Cenote Sac Actun (make sure you hire the taxi for the day rather than the run) if you are driving just inform people at the gate of the park that you are going to Sac Actun.
Another thing to consider is that at the moment there's no food being sold there but you can eat at any of the 2 restaurants at Cenote Dos Ojos.
The guides at Sac Actun are very laidback but once the tour starts you realise they are friendly and helpful.
Enjoy Cenote Sac Actun!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sweetboy3015
14 contributions
Mar 2020 • Couples
Wowy, what a great experience.

Sweet boy rates going to this cenota as one of the best things he has ever done while travelling.

Sweetboy and sweetgirl got there early in the morning at 9am and were lucky enough to be the only people there! We had a local guide named Juan and he gave us a Juan in a million experience!.

We swam for a good hour through all the caves, they go on and on and it’s just amazing how they have come to be.

We stopped at some other cenotes on the way home and they were nowhere near as good at this.

Sweet Tip: Get there right when it opens and there is no-Juan there, 9am I think, so you don’t have to share with a loud bunch of tourists, the noise does travel under there.

Do yourself a favour and get down to these cenotes for a Jaun-ce in a life time experience.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

noraadrianagarza
Mont Tremblant, Canada33 contributions
Apr 2021 • Family
We visited last month this Cenote my husband and I. We love touristing through all cenotes and Sac ACTUN Cenote is amazing worth to visit. The guide was amazing very polite and knowledgeable he even took picture of us inside the caves. This month I visited the Cenote with my teenage girls and they were very impressed. Full of beautiful sights and amazing caves, some fish, and many other beauties of the place. Definitely with it!! Beside its unique and private.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danmcneill
Dallas, TX68 contributions
Apr 2021
I must admit I was pretty indifferent about going to this. The concierge at our hotel suggested it so we thought we would give it a try. We have traveled the world and this was one of the coolest things we have done or ever seen. About 10 people in our group. They give you snorkeling gear and option ($10) for a wet suit. I would highly recommend the wet suit as the water is very cold. Our tour guide was extremely knowledgeable and very funny. He said this was the largest cenotes in Mexico. And there seem to be quite a few in the area. Our tour was about an hour or hour and a half which was the perfect amount of time. Highly recommend.
Written May 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SMRDL21
2 contributions
May 2021
We were staying at a Riviera Maya resort and wanted to visit a cenote, but had trouble choosing one after reading so many reviews. We finally decided on Sac Actun and the experience did not disappoint! Finding the cenote was a little difficult for our taxi driver but he just entered at the large signs for Dos Ojos and kept driving all the way down the dirt path. Upon our arrival we were quickly greeted and paid for our tour. We participated in the group tour (which only had 2 other people at that time) with our tour guide Jose. We brought our own snorkels, but used their masks and live vests and they had snorkels available for purchase and wet suits available for use. The water was crystal clear and cool but not cold. Jose was knowledgeable and personable, and swam us through the cenotes at a good speed adding lots of information and not rushing us at all. The tour probably lasted about an hour total. A truly extraordinary experience and would recommend it to anyone!
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Cenotes Sac Actun (Tulum) - All You Need to Know BEFORE You Go

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Cenotes Sac Actun is open:
  • Mon - Mon 10:00 AM - 5:00 PM
  • Tue - Sun 9:00 AM - 5:00 PM
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