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Address: Carretera Federal 307, Tulum 77780, Mexico
Phone Number: 52 9841415502
Website
Today
8:00 am - 9:00 pm
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Hours:
Sun - Sat 8:00 am - 9:00 pm
Recommended length of visit: More than 3 hours
Description:

You always wanted to do something unforgettable while on vacation? Then...

You always wanted to do something unforgettable while on vacation? Then you have come to the right spot. Come join Koox Tour's team of adventure specialists for some incredible dive or snorkel fun in Tulum!

Koox is a professional tours company located in Tulum, Mexico offering diving, snorkelling, kite surfing, surfing, fishing, skateboarding and cultural ground tours!

We have an incredible Diving Team consisting of highly professional guides and instructors with many years of diving experience worldwide, no one knows the local conditions like they do.

Whether you are a beginner or an experienced diver, Koox will customize the diving trip of a lifetime for you, showing you the most beautiful cenotes and reefs the area has to offer.

From Discovery Scuba Diver to Technical Diving courses, the Koox team offers you all levels of dive training.

In all the tours Koox offers, you can expect to find the best professional service, personalized trips, safe and fun experiences and most importantly, tours that take you off the beaten trail...

We hope to see you soon!

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TripAdvisor Reviewer Highlights

Read all 234 reviews
Visitor rating
  • 156
    Excellent
  • 17
    Very good
  • 1
    Average
  • 0
    Poor
  • 3
    Terrible
GREAT EXPERIENCE!!! - ROXANA

I went to Casa Cenote for my very first scuba diving, and the guide was very patient and kind with me explaining the best ways to go under water. He always took care of me and was... read more

5 of 5 starsReviewed 2 weeks ago
roxanagm90
,
Mexico

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234 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Easy booking process, friendly and accommodating staff, superb freelance dive guide, insanely stunning cenotes. I gave only three stars because: 1. at the time of booking i ordered size XS wetsuit but i was given a size M which meant that i was very cold on all three dives. 2. at the time of booking i was reassured that i... More 

Helpful?
Thank ChloeSultan
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for your honest review and apologize for the details we have to solve in organization. We are glad you had a good time with us anyway and hope next time we do not need to improve our service and we get the best review from you :) and totally satisfied. More 

London, United Kingdom
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I did 3 dives in the cenotes (1 in el pit and 2 in dos ojos). The dives are just unbelievable! Some of the best dives either of us have ever done. Our guide was brilliant and very knowledgable (about both the caves and Mayan culture). Equipment was all pretty new and worked perfectly. Cannot recommend cenotes... More 

Helpful?
Thank Ben J
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for choosing and recommending us! We see you next time you come dive to Tulum to keep on showing you our passion! Not only under water but also on the ground with our Ground Tours :) More 

Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

I went to Casa Cenote for my very first scuba diving, and the guide was very patient and kind with me explaining the best ways to go under water. He always took care of me and was very attentive as well. The view down the cenote was amazing and defenitely an experience for a lifetime. Great service, great tours! I... More 

Helpful?
Thank roxanagm90
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for your opinion. We wait for you any other time you would like to dive around Tulum and continue discovering the underwater world!!! More 

Washington DC, District of Columbia
Level Contributor
90 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 11, 2016

We had a great tour with Koox. We signed up for the cenote/Akumal Bay snorkeling tour, and were surprised to find it would be just the two of us and our guide Paco. Paco was super knowledgable about the area and we were fortunate enough to have a clear, calm day in Akumal Bay. Great things about Koox: they monitored... More 

Helpful?
Thank sme0284
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Hi! Thank you very much for reviewing us! Next time you come to Tulum you have to try our Ground Tours! Great places and great guides too! :D Hope to take you visiting arround again soon. Thank you so much for recommending us!!! More 

2 reviews
5 of 5 stars Reviewed July 5, 2016

Dove in Casa Cenote and Dos Ojos, and had an amazing time. The caverns are stunning, and the divemasters are great.

Helpful?
Thank Mikhail P
Kooxdiving, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you very much for giving us your opinion. This is the best way you can thank us. Hope to welcome you next time you visit Tulum to keep on discovering the area! Koox Tours More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

I did 23 dives (Dos Ojos Barbie line + the Pit) and both were super amazing. The staff was friendly and professional and I had an amazing time on the deep dive in the Pit as well as on the cave dive in los ojos!

Helpful?
Thank Globesurfer-CGN
Kooxdiving, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you very much for your opinion! Dos Ojos and the Pit are clasicals that cannot be missed during a visit to the area. We are very glad you enjoyed everything. We will be waiting next time you come to Tulum to take you to more of this magical underground corners! Koox Tours More 

Level Contributor
6 reviews
4 attraction reviews
4 of 5 stars Reviewed July 4, 2016

Had an amazing time diving with these guys. The first guy in the shop was very rude and didn't really seem to care if I dove with them or not... Against my better judgement I book with them and was anxious about turning up the next day. SOOOOO happy I did book. The next guy in the shop was great... More 

Helpful?
Thank Rod Podge F
Kooxdiving, Director de Relaciones con Clientes at Koox Diving, responded to this review

Hi Rod, Thank you so much for your review! That is the way we try to make every client feel. We want to be family and friends diving together. Probably the first guy was having a bad day...We all have sometimes... Apologize for that. Hope to take you to new places next time you are in the area, also please... More 

Level Contributor
13 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

I went on two guided dives with them and was very very happy. The equipment was top notch and well maintained. They even had diving computers, this is the first diving centre I encounter where they do this. Ahh they also had the option of lending a Go Pro with a mounting bracket and a torch. That is cool. I... More 

Helpful?
Thank Ernesto B
Kooxdiving, Director de Relaciones con Clientes at Koox Diving, responded to this review

Hi Ernesto, Thank you very much for your feedback. All those little details you noticed are what we try to pay attention and organize to provide the best service. The time our tours leave are thought exacly for that, no too many people, the GoPro camera with a mounting bracket and torch are also for you to be more comfortable... More 

San Diego, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2016

Couldn't have picked a better place to do my open water cert. Instead of diving in the pool you get to dive in a Cenote! I also couldn't have asked for a better instructor, Victor is awesome. He truly loves what he does and it shows. He made me feel extremely comfortable while also making the course challenging enough to... More 

Helpful?
1 Thank bsmithjr87
Kooxdiving, Director de Relaciones Públicas at Koox Diving, responded to this review

Hi there, wow that is so great to hear! We are very happy that you enjoyed your OPW course with Koox!! Please come back soon and dive with us again! And yes..Victor is amazing! Congratulations on your new certification, see you soon! More 

Cologne, Germany
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2016

The staff and the instructor spoke good English and gave out good instructions before the dive. The equipment was in good condition. Overall we had a really good diving experience with Koox Diving and can recommend it without any constraints.

Helpful?
1 Thank BuddhaCookie
Kooxdiving, Director de Relaciones Públicas at Koox Diving, responded to this review

Wow, great to hear! Thank you very much, we hope you will come back and dive with us again soon. Take care! More 

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