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Address: Carretera Federal 307, Tulum 77780, Mexico
Phone Number: +52 984 141 5502
Website
Today
8:00 am - 9:00 pm
Closed now
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Hours:
Sun - Sat 8:00 am - 9:00 pm
Recommended length of visit: More than 3 hours
Description:

You always wanted to do something unforgettable while on vacation? Then...

You always wanted to do something unforgettable while on vacation? Then you have come to the right spot. Come join Koox Tour's team of adventure specialists for some incredible dive or snorkel fun in Tulum!

Koox is a professional tours company located in Tulum, Mexico offering diving, snorkelling, kite surfing, surfing, fishing, skateboarding and cultural ground tours!

We have an incredible Diving Team consisting of highly professional guides and instructors with many years of diving experience worldwide, no one knows the local conditions like they do.

Whether you are a beginner or an experienced diver, Koox will customize the diving trip of a lifetime for you, showing you the most beautiful cenotes and reefs the area has to offer.

From Discovery Scuba Diver to Technical Diving courses, the Koox team offers you all levels of dive training.

In all the tours Koox offers, you can expect to find the best professional service, personalized trips, safe and fun experiences and most importantly, tours that take you off the beaten trail...

We hope to see you soon!

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TripAdvisor Reviewer Highlights

Read all 246 reviews
Visitor rating
  • 163
    Excellent
  • 17
    Very good
  • 1
    Average
  • 1
    Poor
  • 3
    Terrible
Really Good Customer Service

I've gone diving with several operators in the Cancun area, including several for cenote diving. Koox has been the best in service. They offer you snacks between dives, give you... read more

5 of 5 bubblesReviewed 2 weeks ago
Jerry C

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246 Reviews from our TripAdvisor Community

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Showing 185: English reviews
1 review
5 of 5 bubbles Reviewed 2 weeks ago

I've gone diving with several operators in the Cancun area, including several for cenote diving. Koox has been the best in service. They offer you snacks between dives, give you a go pro to record your whole dive, the diver guide was excellent and incredibly friendly, and the also provided great transportation. I won't even bother with other diver companies... More 

Helpful?
Thank Jerry C
New York
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I drove down from Cancun and met ANgel for two tank dive at Dos Ojos (the best cenote to dive if you haven't done one yet). I had my own gear and Ko'ox knocked off 10% of their price... very cool. Angel was thorough on safety and prep and was a fantastic dive master on the two different dives we... More 

Helpful?
Thank taylorm_g
Level Contributor
5 reviews
4 attraction reviews
2 of 5 bubbles Reviewed 3 weeks ago

Did a two-tank trip with Ko'ox Diving last week visiting the reef at 'Little Caves' and 'Dreams'. Dive shop and staff did not inspire confidence right from the start e.g. by wanting to put my card through an unofficial swipe gizmo as the proper one as issued by the card company wasn't working, and to charge me 5% commission for... More 

Helpful?
Thank Simon P
1 review
5 of 5 bubbles Reviewed October 26, 2016

First impressions on entering the shop was that this was a fairly basic outfit, but everything was very well organised, qualifications checked, and the kit looked well maintained. Our instructor made sure we had everything we needed and off we went to Casa Cenote. A very nice initial dive with a perfect opportunity to check basic skills before a 45... More 

Helpful?
Thank Oliver H
KooxT, Director de Relaciones Públicas at Koox Diving, responded to this review

Great! You had a good time with us! So glad to read that. Come visit us one more time and we will take you to new cenotes and lagoons to discover around the area. Thank you for your review. It is very helpfull for us!! More 

San Clemente, United States
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 16, 2016 via mobile

My husband & I did a one tank dive at The Pit cenote. We didn't opt for the Dos Ojos/Pit special because we had already dived Dos Ojos. The owner, Jesus, was in the shop in the morning before our dive. He was friendly, informative, and wanted to make sure we had everything we needed to make our dive as... More 

Helpful?
Thank Geri-Sue J
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Awesome! Great to read you liked the location itself and our guide / instructor! Amazing information to share about cenotes and its formation! Thank you for your kind review, it really helps us a lot More 

Nijlen
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 16, 2016 via mobile

One of the greatest & totally different dives ever... For us was cenote Angelita the nicest one, realy creepy atmospere!! 👍🏼👍🏼👍🏼🤘🏼🤘🏼

Helpful?
Thank Philippe G
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for your sincere opinion. Each cenote has a different charm to shere with the visitor. We will never finish exploring the area and sharing it with you!! Next time we can take you to Calavera, Takbe Ha, Takbe Lum and many more!! More 

Level Contributor
6 reviews
5 of 5 bubbles Reviewed October 13, 2016 via mobile

Had an amazing experience diving with Koox. Went just to dive in Dos Ojos, but the staff convinced me to take also a dive to a conete called "the pit" and knocked off 20 bucks from the price to make it worth. Lucky for me as it was one of the best dives I did, and I have more than... More 

Helpful?
Thank Moti D
KooxT, Gerente at Koox Diving, responded to this review

Thank you for the kind words Moti! We are pleased you enjoyed diving in the Pit as much as we do! Hearing how much you loved it is the best part of our job. Enjoy the rest of the honeymoon and see you next time! More 

Level Contributor
43 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 17, 2016 via mobile

Did all day dives with Alberto. He was extremely friendly and knowledgeable. First to Casa cenotes, it's a great dive because there are fish and also a cave. We did a refresh there because our last dive was 5 years ago. Then he took my husband to the pit because he is advanced, but Alberto suggested I wait for them... More 

Helpful?
Thank Laura T
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you very much for your review Laura! We are very glad you had a good time with us. There are still many options to discovery arround the area under the water or on the ground with us! Next time you visit Tulum make sure to pass by and say hello :) Maybe we can take you somewhere else with... More 

Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 9, 2016 via mobile

Easy booking process, friendly and accommodating staff, superb freelance dive guide, insanely stunning cenotes. I gave only three stars because: 1. at the time of booking i ordered size XS wetsuit but i was given a size M which meant that i was very cold on all three dives. 2. at the time of booking i was reassured that i... More 

Helpful?
Thank ChloeSultan
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for your honest review and apologize for the details we have to solve in organization. We are glad you had a good time with us anyway and hope next time we do not need to improve our service and we get the best review from you :) and totally satisfied. More 

London, United Kingdom
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 8, 2016 via mobile

My friend and I did 3 dives in the cenotes (1 in el pit and 2 in dos ojos). The dives are just unbelievable! Some of the best dives either of us have ever done. Our guide was brilliant and very knowledgable (about both the caves and Mayan culture). Equipment was all pretty new and worked perfectly. Cannot recommend cenotes... More 

Helpful?
Thank Ben J
KooxT, Director de Relaciones con Clientes at Koox Diving, responded to this review

Thank you for choosing and recommending us! We see you next time you come dive to Tulum to keep on showing you our passion! Not only under water but also on the ground with our Ground Tours :) More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?