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Address: Federal Highway Chetumal _ Cancun, Km. 250 | At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
Phone Number:
+52 998 881 3030
Website
Today
9:00 am - 5:00 pm
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description:

Dolphinaris Tulum at Bahia Principe Resort combines the best features of...

Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.

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TripAdvisor Reviewer Highlights

Read all 360 reviews
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  • 122
    Excellent
  • 53
    Very good
  • 28
    Average
  • 9
    Poor
  • 19
    Terrible
Loved it!

My husband and I did the dolphin swim. We were the only 2 in our group that day which gave us a lot of time to enjoy the Dolphins. I don't think they were prepared for only 2... read more

4 of 5 bubblesReviewed September 11, 2016
Amber H
,
New Castle, Pennsylvania
via mobile
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360 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

Ridiculously expensive £80 to swim for 40 mn with dolphins and they oblige parents to do I Shame it was that expensive

Helpful?
Thank Faziaslimane
Cardiff, United Kingdom
Level Contributor
59 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We didn't do the swimming with the dophins (starts at around $90 I think) but the free show at 11:30am every day was really good. The location is right within the hotel grounds of Grand Bahia, Principe, Tulum and is a must for hotel guests.

Helpful?
Thank CarlCymru
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

Thank you for your review, you can follow our social networks to keep up with new promotions, discounts and interesting dolphin facts. Come back soon to Dolphinaris! More 

Level Contributor
79 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I cannot say enough good things about this!!! Trainer for the day is WORTH THE COST!!! First though I want to say to the people who haven't taken the time to listen and learn that these animals are NOT IN THE SLIGHTEST being abused. So unless you take the time (we spent 7 hours and that was still just tip... More 

Helpful?
1 Thank PincPleasure
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

As you mention, the Trainer for a Day is our most complete dolphin swim program, it includes lots of educational and fun activities! In Dolphinaris we are glad that you enjoyed to interact and swim with dolphins. We recommend our visitors to add a photo package with their online reservation, and book in advance in our website for great discounts. More 

Eozz
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago via mobile

After having a great swim with the dolphins we were then taken to a room to view our photos... after looking at them we were told that it would cost from $75 or $210 for all of them! After paying $400 for all four of us to swim I was not happy that we don't even get one photo or... More 

Helpful?
Thank Eozz
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 3, 2016 via mobile

We leave tomorrow. For one after wedding excursion we chose to go here. It was the only excursion the grooms sister with special needs Really Really wanted to do. The trainers and activities were lots of fun. However, after forking over 1200$ to do this asking another 400$ for a CD with photos is OUTRAGEOUS! I use 'photos' lightly as... More 

Helpful?
1 Thank Jennifer V
Friendswood, Texas
Level Contributor
35 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 21, 2016 via mobile

Place is incredible, people are friendly, dolphin experience was awesome. Tomas is an awesome trainer, kind gentle hearted and funny. I'd def come back

Helpful?
Thank Mediconfyre
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

Thank you for reviewing us, we invite you to follow our social networks to keep up with new promotions, interesting dolphin facts and beautiful pictures. Come back soon! More 

New York City, New York
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 13, 2016

The staff did a great job in making it fun for the participants but also protecting the animals. The dolphins (Flex and Echo) proved to be patient, kind and happy. They both waited for my little boys (7 & 9 years old) to swim with them after my boys did not quite follow the rather technical set-up. They really showed... More 

Helpful?
1 Thank Susan F
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

At Dolphinaris Tulum we appreciate your comments. Our whole team works to provide our visitors wonderful experiences interacting with dolphins! It makes us happy to know that you shared these magical moments with your family. Come back soon! More 

New Castle, Pennsylvania
Level Contributor
72 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed September 11, 2016 via mobile

My husband and I did the dolphin swim. We were the only 2 in our group that day which gave us a lot of time to enjoy the Dolphins. I don't think they were prepared for only 2 people because our guide spent a lot of time just talking to us about them to fill up the time. We did... More 

Helpful?
2 Thank Amber H
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

Thank you for your opinion. We are glad that you had an amazing time at Dolphinaris. Swimming with dolphins is one of the best experiences in life. We hope you come back again! More 

Warkworth, United Kingdom
Level Contributor
39 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 27, 2016

We went to watch the dolphin show and ended up booking for the children swimming with dolphins, which hadn't been the plan. They both found it an fantastic experience and one of their holiday highlights - favourite part was the belly ride!

Helpful?
Thank I B
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this review

Fantastic! We are glad to hear that you family had an amazing time swimming with this incredible mamals. Come back soon! More 

Level Contributor
10 reviews
7 attraction reviews
5 of 5 bubbles Reviewed August 15, 2016 via mobile

We spent an entire day with the dolphins, training them, petting them, swimming with them and much more. The dolphins were definitely treated properly at Dolphinaris with lots of care, respect and attention to their needs. The activities at Dolphinaris were fun and we learned a lot about the animals as well as what our treatment of nature is doing... More 

Helpful?
Thank Miriam M
DOLPHINARIS, Guest service Maru. at Dolphinaris Tulum, responded to this review

As you mention, the Trainer for a Day is our most complete dolphin swim program, it includes lots of educational and fun activities! In Dolphinaris we are glad that you enjoyed to interact and swim with dolphins. We recommend our visitors to add a photo package with their online reservation, and book in advance in our website for great discounts.... More 

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