Cenotes Labnaha & Eco Park
Cenotes Labnaha & Eco Park
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
About
Labnaha’s Eco Park called the Magic Mayan World is exclusively open for a few visitors daily. This Park offers different activities surrounded by an exuberant jungle and a subterranean world known as magical and sacred in the Mayan culture.Experience a unforgettable descend on a zip line into the entrance of a fascinating Sacred Lakes which leads to into most spectacular Kayac traverse in the area. Refresh yourself afterwards in the Cenotes on a once a life time snorkel tour. Labnaha operates only with small groups and counts with a visitor limit per day to avoid mass tourism and the negative impact on the Eco system which allows you to enjoy without being surrounded by hundreds of people. Labnaha makes a big effort trying to teach how to enjoy this Magic Mayan World in full terms without destroying it.All activities are conducted with highly qualified and professionally trained guides. The three visited Cenotes are connected by Eco paths guided through theme paths with explanations and names of the local flora and fauna in the park. The entrance fees are used to protect a great variety of animals and trees in danger of extinction because of the ecological changes in the Riviera Maya caused by extensive constructions in the area.We are located just 35 minutes from Playa del Carmen or 10 from Tulum which makes it perfect to plan a last minute tour without having to travel hundreds of kilometres on the highway and sitting for hours in a vehicle or moving from one activity to a other one by car since all three activities are located inside the Magic Mayan Park. Age is not a limiting factor since the activities adapt depending on the exigencies and possibilities of the visitor.Included in the tour.Transportation Zip Line at the Sacred Lakes Snorkel tour in Cenote Labnaha Professional Zip Line EquipmentKayac TourOpen Cenote swimming. Snorkel equipment and live jackets Professional multilingual guide.We do not have customers we have explorers, and later...friends!!!!
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
708 reviews
Excellent
601
Very good
66
Average
20
Poor
5
Terrible
16

Sara T
Los Angeles, CA26 contributions
Apr 2022
we went fairly early to get there and take a few pictures alone and they said nothing when paying for the tickets about paying to use a nice camera when we mentioned we didn't want to swim we just came to see it and take some cool pictures. so we climbed down into the cenote and just enjoyed the beauty of it for like 5 minutes and were deciding where we were going to take the pictures when someone climbed down in after us and basically told us we needed to pay him more to use a nice camera instead of an iPhone, which I would have definitely done but like they should have told us that before we entered but anyway he then proceeds to say I can't stand anywhere except on the steps where there is an ugly yellow caution tape "which obviously wouldn't be great for a photo lol' because its too slippery and then just stood there and stared at us and made us very uncomfortable until we just left cause it was too weird..... didn't get one picture lol.
it seems to be a trend in Tulum though that they have so many "influencers" come there that they know if they say they will charge you to use anything but an iPhone people that bring a nice camera will pay it because they are so invested in getting a good picture what's another 50-100 dollars. so I think honestly he was waiting for me to pay him the nice camera "fee" and kind of hinting like if u bribe me you can stand anywhere you want and take pictures but I just was really not in the mood for those type of games.
Written May 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taylor M
1 contribution
Mar 2023 • Couples
LabnaHa Eco Park does not exist. They up charge and tell you to walk 300m down to Casa Tortuga. They no longer take you into the LabnaHa cenote.

When I asked for my money back so I could just go buy a ticket from Casa Tortuga (for 200MXN less), the owner became rude and agressive. DO NOT BOOK with these people.
Written March 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Voyager776246
1 contribution
Nov 2021
Disappointing experience, the old bait and switch.. We booked a private cenote tour through proprietor Jose and ended up with a tour of Casa de Tortugas Cenotes. Sergio and Jose failed us. If I wanted the Casa Tortugas experience, I would have gone directly there and saved myself some money.

Pro-tip: pay with credit card so you can dispute the charge if they don't deliver on the service you contracted. Unfortunately I paid with US$ to do them a favor. big mistake
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

beachbuddy77
New York City, NY33 contributions
Jan 2015 • Family
There are several cenotes in yucatan. This should belong to the very last of that list. Not because the cenote is bad. Bud the place is run by outright crooks. I cant believe they continue to operate. They have no outlined prices or advertised prices or anything listed. He quotes you a USD price. If thats doesnt seem right, he then adds a 10.5% tax on top of the steep price just for the snorkeling. I cant believe any of the good reviews....either they are by the goodness of the heart or several of them are completely fake/planted. I did try this cenote. It is not worth the 60$USD these operators charge for it. They have great advertising/visibility since they are on highway. Avoid at all costs. I prefered the grand cenote in tullum. There is absolutely something wrong with many of the good reviews here. Read the other reviews that warn you about this place.
Written January 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michellybelly
Toronto, Canada19 contributions
Dec 2013 • Couples
I came here with my partner based on some good reviews we had read. We were under the impression that the Labnaha centoes was an independently owned hidden gem among the major tourist attractions in Tulum. In fact, when 2 cab drivers advised us against going here, we thought we knew better. As it turned out, the cab drivers gave us good advice.

Do not visit the Labnaha Cenotes. In my oppinion It is a waste of time and money.

I will describe what happened:
First of all, there are no listed prices in the main area. We were told it would cost $95/person for zip lining, a canoe ride around the lagoon, swimming and then snorkelling. We opted out of the snorkelling and was told it would be $75 dollars/person. We requested a receipt and were given a hand written piece of paper with no amount.

The park was on a different property, ten minutes from where the main cabin was. There were no gates, ticket takers, or guards. There were line ups of parked cars. it is my feeling that the eco park was public property. Also, there were signs that said "Lakana park" by the swimming area.

The zip line was short. There were two, a small one and a slightly longer one.

Then we were put in canoes and given an unguided tour of the lagoon, which had a few turtles and almost no fish. We were not given life jackets.

We were then taken to a lake where there we people swimming with their kids. My partner and I both felt that this was a public park.

We asked to leave.

I strongly advise against visiting the Labnaha Cenotes.
Written January 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marty G
Winston Salem, NC39 contributions
Jan 2013 • Friends
Here is my beef with this place, it is a 4-5 hour tour that could easily be covered in 2 hours. And the price, even after the online discount is ridiculous for what you get.

Here is what we got:
Arrival greeted by Pepe (super nice guy) and after payment we left with Rafael for a 15 minute drive to the first 2 hours of our day. We get there to find to very average zip lines that we had the opportunity to use as many times as needed to fill an hour. After that we got to kayak in a lagoon and then swim in another. Not really that thrilling to be honost and I would much rather use that time to explore some of the other wonderful things to do in the Riviera Maya.

Next 2 hours went like this. Waiting for 15 to 20 minutes to finalize our transportation to the cenote (the only attraction here). A 25 minute ride to the cenote which leads us to the highlight and reason I came here - about 40 minutes in the cenote. Upon concluding the guided tour of the caverns, we enjoyed (this is sarcasm) a smooth 25 minute ride back to base to get in our car and go back to our resort because it was too late to do anything else.

Long story short - we wanted to see the cenote. We did and it was great. Pepe and Rafael were super great minus the time we had to wait on them. They are professional and knowledgeable but like many services in Mexico......slow.

$85 a person is a bit steep to see a 40 minute tour of a cool cave (one of many in the area). The worst part is all the time I feel was wasted before the actual tour of the cenote. I would much rather get the short version and have time to see or do other amazing things in the area, like swim with sea turtles in Akumal, which was what I would have done if I did not kill an extra 2 hours at this place.

Bottom line - if you have the time and don't mind a slow pace then this place is perfect for you. If you want to max your vaca time and expand the reach of your dollar - move on.

All the positive reviews are true - it is a nice place and they offer great service. If just depands on the type of vacationer you are. This will determine your positive experience like the many who have posted here, or a less than great experience like myself, who expects more.
Written January 18, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MissAntarctica
Ontario52 contributions
Jan 2012 • Couples
Spent a GREAT day today with the people of Labnaha Cenotes Eco Park! We walked, swam and snorkeled in the beautiful, spectacular cenotes at Labnaha after zip-lining, canoeing and open cenote snorkeling at a private park that Rafael took us to in Tankah.

The caves were spectacular. With Rafael carefully guiding us through them (and 2 of our party of 4 had been nervous), we saw beautiful stalactites and stalagmites – above as well as in the water. Gently swimming under rock formations that may be 30 million years old, and seeing the tantalizing caves that can only be further explored by scuba diving, I am now inspired to become a certified diver.

Pepe and Sergio, who own and run the eco park, are very passionate about preserving the land, the trees, and about helping the Mayans make a living in a sustainable way. Pepe’s English is very good and he has some great stories that make the long bumpy ride to the cenote very enjoyable. After our adventure, we spent a pleasant time back at the reception area talking to Pepe and Sergio about their diving experiences, how cenotes are formed, and even looking at some maps they have made of underground river systems.

Some tips:
• If you book online, ask if you need to make a deposit (they use PayPal). We booked only the day before, and I didn’t ask about payment, so they didn’t think we were coming and we spent about half an hour waiting at the reception area. (Not too much of a hardship, as it was a pleasant place to wait, and the caretaker brought us books and magazines to read. The building and comfortable furniture are all made from wood harvested from hurricanes.).
• To zipline over the water (2 short and 1 long run), take a short canoe ride, snorkel at an open cenote, go through the caves, and have a fruit lunch, the cost is US$76 if you book ahead online, or $95 if you don’t. To just go through the caves costs $40. Unless you really want to zipline, I recommend just going through the caves, then go to the open cenote at Tankah Tres, which is only 25 pesos and is really good.
• Unless you have an underwater camera, leave it at home. Rafael took many pictures, and they sold us a cd for US$10 that contained all of our pictures, plus many stock pictures and pdf files of interesting information. Deal.
• Fruit lunch was OK, but since we left our casa at 9 am and didn’t leave the park until 3 pm, a more substantial snack would have been nice. Take some sturdy granola bars or something else to keep you going. Some other reviews say that a Mayan meal is included, but I think that it has been discontinued.
• The reception area is right on the highway, so you can easily get there by collectivo. They drive you to the zipline park and later to the cenote. You don’t really want to drive down the cenote road, as it is very rough.
• When you are going through the caverns, you use only a mask, no snorkel or fins. Later, you can explore the large cave with full snorkel gear, so bring it with you. You can leave it in the car or van that is parked right by the cenote entrance.
Written January 31, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Miguelitooo
Stockholm50 contributions
Aug 2015 • Couples
The people who has occupied this cenote charge 900 pesos to enter, go on the zip line and paddle some kajak. I'm sorry but I'm not a fool. I can't understand how anyone could be so stupid as to pay this amount of money. It is a robbery and I think it's only for the most stupid tourists. To
Expensive! And also, I am generally against taking money to visit
Places that nature has created but at least in other cenotes the fee (that is usually between 30-150 pesos) will go to the Mayan family that runs the business around the cenote. But at this place I couldn't tell who was running the show. My advice is to find another cenote.
Written August 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPEN LETTER TO WHOM IT MAY CONCERN: Dear friends,concurrence,neighborhood,etc. In several years of Jungle Exploration we had thousands of visitors that have paid 85,89 or 99 usd for the adventure.(or like 1500 mexican pesos)I know all of them and all of them have the same belief "we are happy to employ that amount money in a Labnaha Expedition". This is one of the best activities I did in my vacation. So something is wrong here!!! In the past we try to contact somebody here to see if that was fair, later we understood that we have to deal with this comments from persons that we do not know or they never visited the ecopark or Cenotes. And now I think that is a good opportunity to communicate with our fans and visitors of the future. Say visitors because in Labnaha we have no TOURISTS. We have no tourists!!! Can be explorers,can be visitors or other designation and afterwards they became friends , for sure!!!. In cenotes Labnaha we visit almost ten different Mayan communities. Every one that you visit in your adventure we live almost half of the profit. Those funds are good for corn,beans, medicines,blankets,ropes,machetes and so. When you arrive to Labnaha in the morning,we know who you are.And when you go back home we always remember the person or group.That is important for us. Our visitors have a name, they are not a number or a person with a bracelet. And we will follow like this, making a small group of visitors per day. Offering a unique landscape in the soul of the Mayan Jungle away of crowds. This reviews insult the people thar really enjoy the place. Pep Llinares Former explorer of the Cenotes
Written August 25, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KLLAlta
Tofield44 contributions
Feb 2015 • Couples
This was our favorite experience of our two week vacation. The guides were GENUINELY concerned about the environment and as a cost of $50 US per person, this was the best value for our money of our cenote visits. Easily accessible off highway #307, the guide was willing to take groups of 2 or 4, which made the experience truly unique. We were supplied with a mask and flashlight and transportation right to the cenote, so did not have to walk far. We began with an open air cave, and then proceeded into two smaller caves. Some areas were small, but the guides were patient and you did not feel rushed like some other tours. The photographer did not "get in the way" or ask for poses constantly and at the end of the tour, the pictures were emailed to you via a link or put on a stick for a reasonable cost of $20.00 which went to support a charity. LabnaHa Cenotes truly sold the experience, not just the pictures.
Written February 16, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ryszard W
Warsaw, Poland139 contributions
Jan 2015 • Family
There are many cenotes on the peninsula. Why choosing Labnaha? They have nice combination of open cenotes for kayaking and swimming and one in the cave. And they are limiting access so you can enjoy it without a crowd. On a negative side, the cave is claustrophobic and this is not fun at all for many people. In order to have the full picture you need to visit another (practically – any other) place, with more light and space. Maybe we were unlucky, but at visiting the open cenotes our guide was simply ignoring us. He was showing us there to go but didn’t explain anything about the jungle, the geology or flora. He changed his attitude completely in the cave, but all kids in our group got the claustrophobia (you are supposed to swim through the narrow passages with no room above your head, so it was fully justified) and we couldn’t enjoy it.
Few tips: don’t take (although suggested on their web site) long trousers and boots. Swimming clothes, also for change, and sandals are ideal. As you are going to visit two different locations with a break in the middle – take some sandwiches (the organizers are providing only fruits and drinks). This is activity only for sunny day (kayaking, open cenote swimming).
Written February 4, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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