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Address: Satelite Sur por Andromeda Ote. 4, Tulum, Mexico
Phone Number: 9848712357

TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 3
  • 1
    Very good
  • 0
  • 0
  • 3
Inexpensive ok bikes, friendly owner

The bikes we rented with Hugo were ok, average bikes compared with other shops in Tulum. What made us love it was the owner who were really friendly, gave us tips, discounts for... read more

4 of 5 starsReviewed February 3, 2013
Toronto, Canada
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15 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed March 23, 2016 via mobile

On our first day in Tulum we went to Iguana to rent bikes and get a lay of the land. Vicktor got us set up on bikes for the day and suggested the great taco stand across the road. When we arrived back at the end of our day, we arranged a tour of the Dos Ojos Cenotes with Vicktor.... More 

Thank Litia P
Wellington, New Zealand
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 31, 2016

I rented a bike from this store, and referred a friend here also. Soon after, the bike I was using broke as I rode it, the bike was in very poor condition. Coincidently this bike was stolen from a very busy area at the doorstep of my hotel. This happened 2 days into me having the bike. No other bikes... More 

4 Thank Elle F
Toronto, Canada
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 3, 2013

The bikes we rented with Hugo were ok, average bikes compared with other shops in Tulum. What made us love it was the owner who were really friendly, gave us tips, discounts for half a day rent and shared some stories with us. We recommend it.

Thank Barbs1978
New York City, New York
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 25, 2012

If you are a serious cyclist needing a top shelf bike assembled or dismantled or serviced, ABSOLUTELY DO NOT come to this shop unless you are very, VERY desperate..or like abuse. Single ladies - STAY FAR AWAY! The owner - Hugo at first was friendly and assembly easy but he has a serious Dr Jekyll and Hyde personality. To get... More 

6 Thank kaystimo
Tulum, Mexico
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 22, 2012

Iguana Bikes tour of the cenotes was a top highlight of our week in Tulum. Hugo was our tour guide and he was an excellent person to have show us 3 of the stunning cenotes. It was very cheap in comparison to renting bikes, paying a taxi, and then paying entrance fees into the cenotes. He picked us up from... More 

2 Thank Lauren H
nelson, bc
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 14, 2012

We stumbled across Iguana bike store on our trip to Tulum and Hugo, the owner, was super friendly and we immediately rented 2 bikes, and booked a bike trip for the next day. He was super flexible with when we could return the bikes and the bike trip to the cenotes was really cool. Hugo has a great sense of... More 

Thank margaret-anne m
Rushton Spencer, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 4, 2009

Being a keen cyclist and having rented bikes from over 20 different countries I can safely say that Iguanabike in Tulum is the most unfriendly and appalling bike shop I have every had the misfortune in visiting. Upon arrival I asked the perfectly acceptable question was there a discount available for renting 2 bikes for 3 or more days. The... More 

10 Thank jane_leek

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?