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We stopped by this bike store when we were on the way to another but were pleasantly surprised when they were easily able to accommodate our family of 4 at a fraction of the price of our intended destination. Bring id to leave as a security deposit.
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Date of experience: November 2018
Helpful
We were lucky to have been recommended this bike shop, located across from the Taqueria Honorio. The owner speaks English and can also rent you snorkels for your biking trip to the cenotes down the highway in either direction. For the snorkels, beware that you don’t lose any of the parts when you go under water. The owner also gave us bike locks and a map. Bring IDs, not copies of them! He has a picture of a bike that he shows you if you show a picture of an ID.…
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Date of experience: November 2017
1 Helpful vote
Helpful
After reading so many negative reviews regarding customer service of the bike rentals in Tulum I was unsure which bike shop was the best of the worst!! After attempting to rent a bike on a main road at one bike shop and being treated like my business was not important I ended up at Iguana bike rentals. It is off the main road in Tulum about one block and appeared to be a smaller rental shop but definitely a friendlier place and after a couple of bike options I left with a ‘cruiser’ that was like new for approx $15/ day. They had some there for $10/day but they were plain janes, no basket or carrier rack, and not ‘cruisers’. I love bike riding in Tulum and will definitely rent again from Iguana. …
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Date of experience: November 2017
Helpful
Do not support this man in anyway!! I rented a bike from the shop and paid the owner in advance for the days. On the very next day, the bike had a punctured tired and when I gave it to be fixed, he wouldn't return me the bike nor my money and made a huge scene , humiliating and harassing me . This owner at iguana was the worst part of my trip to Mexico . …
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Date of experience: March 2017
Helpful
Only had one bike available and had to be returned by 6pm for 100 pesos... and owner was not nice nor helpful...
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Date of experience: January 2017
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