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Iguana Bike Shop

25 Reviews

#15 of 25 Shopping in Tulum

Gift & Specialty Shops, Shopping

Satelite Sur por Andromeda Ote. 4, Tulum, Mexico

+52 984 871 2357

Website

Review Highlights

“No Iguanas. Great bikes!”

We were lucky to have been recommended this bike shop, located across from the Taqueria Honorio... read more

Reviewed March 15, 2018

halfhalftravel

New York City, New York

“Cruising in Tulum”

After reading so many negative reviews regarding customer service of the bike rentals in Tulum I... read more

Reviewed December 14, 2017

A TripAdvisor Member

via mobile

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Overview

3.5

25 reviews

Excellent48%
Very good12%
Average0%
Poor4%
Terrible36%

Mar 15, 2018

“No Iguanas. Great bikes!”

Dec 14, 2017

“Cruising in Tulum”

LOCATION

Satelite Sur por Andromeda Ote. 4, Tulum, Mexico

CONTACT

Website

+52 984 871 2357

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1 - 10 of 13 reviews

halfhalftravel

New York City, New York

174

Reviewed March 15, 2018

No Iguanas. Great bikes!

We were lucky to have been recommended this bike shop, located across from the Taqueria Honorio. The owner speaks English and can also rent you snorkels for your biking trip to the cenotes down the highway in either direction. For the snorkels, beware that you...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

A TripAdvisor Member

Reviewed December 14, 2017 via mobile

Cruising in Tulum

After reading so many negative reviews regarding customer service of the bike rentals in Tulum I was unsure which bike shop was the best of the worst!! After attempting to rent a bike on a main road at one bike shop and being treated like...More

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2 Thank A TripAdvisor Member

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Foodilicous_99

Reviewed April 8, 2017 via mobile

Horrible , the owner is a cheat and very rude.

Do not support this man in anyway!! I rented a bike from the shop and paid the owner in advance for the days. On the very next day, the bike had a punctured tired and when I gave it to be fixed, he wouldn't return...More

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1 Thank Foodilicous_99

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ashley B

New York City, New York

Reviewed January 2, 2017 via mobile

Bad customer service

Only had one bike available and had to be returned by 6pm for 100 pesos... and owner was not nice nor helpful...

Ask Ashley B about Iguana Bike Shop

1 Thank Ashley B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Bonny O

Brisbane Region, Australia

Reviewed December 2, 2016 via mobile

Most expensive place in town

Most expensive bike shop in town. Charged me 120 pesos for overnight rental. Go to Kelly's or Centre Bikes on the main road. Way cheaper!

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Thank Bonny O

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

pickena

Cork, Ireland

Reviewed November 29, 2016

Don't support this charlatan

just made the error of booking a early morning tour to cenotes with the owner of this shop, after his recommendation of this great tour. I had rented a bike from the shop previously & he told me of this great tour they do starting...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Litia P

Reviewed March 23, 2016 via mobile

Great price even better service!

On our first day in Tulum we went to Iguana to rent bikes and get a lay of the land. Vicktor got us set up on bikes for the day and suggested the great taco stand across the road. When we arrived back at the...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Elle F

Wellington, New Zealand

Reviewed January 31, 2016

SHOCKING experience

I rented a bike from this store, and referred a friend here also. Soon after, the bike I was using broke as I rode it, the bike was in very poor condition. Coincidently this bike was stolen from a very busy area at the doorstep...More

Ask Elle F about Iguana Bike Shop

8 Thank Elle F

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Bárbara N

Toronto, Canada

4215

Reviewed February 3, 2013

Inexpensive ok bikes, friendly owner

The bikes we rented with Hugo were ok, average bikes compared with other shops in Tulum. What made us love it was the owner who were really friendly, gave us tips, discounts for half a day rent and shared some stories with us. We recommend...More

Ask Bárbara N about Iguana Bike Shop

1 Thank Bárbara N

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

kaystimo

New York City, New York

411

Reviewed September 25, 2012

AVOID THIS SHOP!

If you are a serious cyclist needing a top shelf bike assembled or dismantled or serviced, ABSOLUTELY DO NOT come to this shop unless you are very, VERY desperate..or like abuse. Single ladies - STAY FAR AWAY! The owner - Hugo at first was friendly...More

Ask kaystimo about Iguana Bike Shop

7 Thank kaystimo

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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