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Review Highlights
Inexpensive ok bikes, friendly owner

The bikes we rented with Hugo were ok, average bikes compared with other shops in Tulum. What made... read more

Reviewed February 3, 2013
Bárbara N
,
Toronto, Canada
No Iguanas. Great bikes!

We were lucky to have been recommended this bike shop, located across from the Taqueria Honorio... read more

Reviewed March 15, 2018
halfhalf t
,
New York City, New York
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Traveler Overview
  • Excellent48%
  • Very good12%
  • Average0%
  • Poor4%
  • Terrible36%
Mar 15, 2018
“No Iguanas. Great bikes!”
Dec 14, 2017
“Cruising in Tulum”
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Contact
Satelite Sur por Andromeda Ote. 4, Tulum, Mexico
Website
+52 984 871 2357
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1 - 10 of 13 reviews
Reviewed March 15, 2018

We were lucky to have been recommended this bike shop, located across from the Taqueria Honorio. The owner speaks English and can also rent you snorkels for your biking trip to the cenotes down the highway in either direction. For the snorkels, beware that you...More

Thank halfhalf t
A TripAdvisor Member
43
Reviewed December 14, 2017 via mobile

After reading so many negative reviews regarding customer service of the bike rentals in Tulum I was unsure which bike shop was the best of the worst!! After attempting to rent a bike on a main road at one bike shop and being treated like...More

2  Thank A TripAdvisor Member
Reviewed April 8, 2017 via mobile

Do not support this man in anyway!! I rented a bike from the shop and paid the owner in advance for the days. On the very next day, the bike had a punctured tired and when I gave it to be fixed, he wouldn't return...More

1  Thank Foodilicous_99
Reviewed January 2, 2017 via mobile

Only had one bike available and had to be returned by 6pm for 100 pesos... and owner was not nice nor helpful...

1  Thank Ashley B
Reviewed December 2, 2016 via mobile

Most expensive bike shop in town. Charged me 120 pesos for overnight rental. Go to Kelly's or Centre Bikes on the main road. Way cheaper!

Thank Bonny O
Reviewed November 29, 2016

just made the error of booking a early morning tour to cenotes with the owner of this shop, after his recommendation of this great tour. I had rented a bike from the shop previously & he told me of this great tour they do starting...More

Thank pickena
Reviewed March 23, 2016 via mobile

On our first day in Tulum we went to Iguana to rent bikes and get a lay of the land. Vicktor got us set up on bikes for the day and suggested the great taco stand across the road. When we arrived back at the...More

Thank Litia P
Reviewed January 31, 2016

I rented a bike from this store, and referred a friend here also. Soon after, the bike I was using broke as I rode it, the bike was in very poor condition. Coincidently this bike was stolen from a very busy area at the doorstep...More

8  Thank Elle F
Reviewed February 3, 2013

The bikes we rented with Hugo were ok, average bikes compared with other shops in Tulum. What made us love it was the owner who were really friendly, gave us tips, discounts for half a day rent and shared some stories with us. We recommend...More

1  Thank Bárbara N
Reviewed September 25, 2012

If you are a serious cyclist needing a top shelf bike assembled or dismantled or serviced, ABSOLUTELY DO NOT come to this shop unless you are very, VERY desperate..or like abuse. Single ladies - STAY FAR AWAY! The owner - Hugo at first was friendly...More

7  Thank kaystimo
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