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Address: Carretera Chetumal-Puerto Juarez Km. 240 | Local 1 y 2 módulo B., Tulum 77780, Mexico
Phone Number: 529982063311
Website
Recommended length of visit: More than 3 hours
Description:

Enjoy the best Swim with Dolphins program in the biggest natural aquarium...

Enjoy the best Swim with Dolphins program in the biggest natural aquarium of the world, Xel-Ha Ecopark.Delphinus Xel-Ha is inside the Xel-Ha Ecopark, located on the freeway of the Mayan Riviera just 10 minutes from Tulum.Our facilities in Delphinus Xel-Ha at Riviera Maya just like in all of our dolphinariums, are extremely comfortable for our dolphins and visitors. Dolphins enjoy in an area ten times bigger than the established by the Mexican Official Norms.

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TripAdvisor Reviewer Highlights

Read all 540 reviews
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  • 216
    Excellent
  • 61
    Very good
  • 18
    Average
  • 7
    Poor
  • 13
    Terrible
Amazing experience

This is an amazing experience and something you should do. Avoid the hotel ones and go to this one. You won't regret it

5 of 5 starsReviewed 5 days ago
Sir-ratty
via mobile

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540 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Level Contributor
287 reviews
91 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is an amazing experience and something you should do. Avoid the hotel ones and go to this one. You won't regret it

Helpful?
Thank Sir-ratty
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

was a little sad the enclosure was a lot smaller than expected, but glad it wasn't a pool, the dolphins were fantastic and friendly they were well treated, a vet was there inspecting a damaged dorsal fin from another dolphin attack on a younger female whilst we were there. our handler knew lots about the dolphins and was able to... More 

Helpful?
Thank McRiley
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a really great time, worth the money to spend on. We have all day long food and drinks (incloding alcohol). We snorkeled all day long and saw a beautiful aquatic life.

Helpful?
Thank דניאל ט
Nottinghamshire, United Kingdom
Level Contributor
48 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner booked through TUI to go swimming at Delphinus xel-ha on the silver experience (4 people with the Dolphins) as soon as we got there we were told we could upgrade to the couples only swim for $50 between us - I was tempted by this however I have seen through trip advisor how expensive the photos... More 

Helpful?
1 Thank BerryChipmunk
Kaiserslautern, Germany
Level Contributor
119 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is little bit expansive (especially when you include photos), but unforgettable funny experience. I don't regret I went there.

Helpful?
Thank EvaF2Eva
Downham Market, United Kingdom
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was one of the best days of my life. Fantastic experience. We were swimming with dolphins before at Sharm El Sheik but that was only a 15ms encounter. This gave us 45 minutes interactions with the Dolphins when we arrived plus another 15 minutes snorkelling with them after lunch time. The park treating the Dolphins exceptionally they even bread... More 

Helpful?
Thank Reszus
Austin, Texas
Level Contributor
33 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I loved the Dolphins group swim, but was disappointed. They offered a picture package that was a rip off. Over $100 for the package (41 pics). I said no and mentioned i liked one photo. The lady offered ONE pic to me for $40. I said no thanks and started to walk away... Suddenly the package went from $115 to... More 

Helpful?
Thank NashvillemeetsAustin
Monica B, Supervisor de Operaciones at Delphinus Xel-Ha, responded to this review

Dear traveler, We appreciate your visit and feedback about your experience in our facilities; enables us to continually improve our services. We are pleased to know that you enjoyed the interaction with the dolphins; please accept our apology for any inconvenience during your experience; we are working to improve our photograph service. Best regards More 

Wigan
Level Contributor
34 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked the Delphinius @ Xel-Ha Platinum experience via TUI. Having a phobia of the sea and fish, swimming with the Dolphins and entering a natural water park should have been enough to tip me over the edge.... But I LOVED it!! My 6 year old son, husband and I have some brilliant memories to treasure forever!

Helpful?
Thank KeewakR
Manchester, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Book the so called platinum all inclusive dolphin experience , as a once in a life time experience , as we arrived we were told we not allowed any camera not even go pro harnessed under the life vest , as it would hurt the dolphin (really) but told they would do the photos so don't worry , I asked... More 

Helpful?
Thank John G
Monica B, Supervisión de Operaciones at Delphinus Xel-Ha, responded to this review

Dear traveler; We appreciate your visit and feedback about your experience in our facilities; enables us to continually improve our services. We know that some people feel that our price of photographs is high; however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya).... More 

Crewe, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm not a swimmer but really wanted to try to do this, loved it. My husband and I went to do this, we were booked in for a 0830 swim, it's quieter then. The staff were brilliant and all spoke very good English so you didn't get confused with what they were instructing you to do. We stroked them, kissed... More 

Helpful?
1 Thank Susan B

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?