Private Transportation Riviera Maya

Private Transportation Riviera Maya, Playa del Carmen: Hours, Address, Private Transportation Riviera Maya Reviews: 5/5

Private Transportation Riviera Maya

Private Transportation Riviera Maya
5
6:30 AM - 7:00 PM
Monday
6:30 AM - 7:00 PM
Tuesday
6:30 AM - 7:00 PM
Wednesday
6:30 AM - 7:00 PM
Thursday
6:30 AM - 7:00 PM
Friday
6:30 AM - 7:00 PM
Saturday
6:30 AM - 7:00 PM
Sunday
9:00 AM - 5:00 PM
About
We are a private van transportation company based in Playa del Carmen. Our main goal is to make our Customers to enjoy Riviera Maya with total comfort and safety. We offer: - Private Cancún Airport Shuttle from/to the entire Yucatan Peninsula. - Private Tours to the Mayan Ruins, Cenotes, Parks and Beaches. - Open Van Rent Service (driver included). We have all permissions & certifications from the tourism & transport authorities in Mexico.
Suggested duration
1-2 hours
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5.0
722 reviews
Excellent
717
Very good
4
Average
1
Poor
0
Terrible
0

jedwhite
Istanbul, Turkey1 contribution
Great service and super reaponsive
Dec 2021 • Couples
These guys have great service and are super friendly. The owner Anselmo is helpful and responsive, and the drivers I’ve met so far Oscar and Daniel were both awesome. These are good people. I had to make changes to plans and they were flexible and great to work with.

When you run into the wall of harassment from the airport taxi monopoly companies at Cancun airport, you’ll be glad you booked with these guys instead 😀🙏
Written December 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Janelle L
Cold Lake, Canada7 contributions
Reliable private transport
Nov 2021
We used this company to travel to and from airport. Both drivers were excellent and reliable. They both were easy to talk to and polite, had really good suggestions for trips and restaurants, and were great drivers. They were punctual - both were waiting for us when we arrived and dropped us off in the time they expected. I want to also mention when arriving the customs was so delayed that we were 2 hours late, and the driver waited for us!
This company is amazing, will definitely recommend and use again.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adrian A
Indianapolis, IN2 contributions
PTRM
Dec 2021 • Couples
On our recent vacation my wife and I decided to split our time between Tulum and Playa Del Carmen but were hard pressed to find a reasonable transfer service for all of our transfer services. Private Transportation Riviera Maya stepped up to the plate and worked with us on a custom transfer schedule. Once booked the communication was professional, prompt, & easy. Prior to the trip I updated on flight time changes but forgot to update on the flight number along with it. Upon arriving in Mexico I was made aware of my miscommunication but Anselmo was patient and understanding while working towards a solution with me. Would recommend this company for transfers in the Riviera Maya area.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mycah B
1 contribution
Amazing Experience!
Dec 2021 • Friends
Wow! What an incredible and easy experience!! Our driver Ricardo was amazing. So easy to find at the airport, an excellent driver, comfortable van, and so fun to talk with AND even let us add on a grocery store stop. Thank you thank you!!
Written December 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello 783mycahb , Thanks so much for your trust, We were really happy to help.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Diamond W
3 contributions
Amazing company!
Nov 2021 • Couples
Great decision! I’ve traveled to Mexico with friends a few times using a shuttle to transport to the hotel but this trip I was traveling with my boyfriend and wanted something private. Booking with Anselmo was a great decision and I will continue to use his company whenever we visit Mexico !
Written November 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Foreverdiamondd , Thanks so much for using us, We were happy to help.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cheryl C
Urbandale, IA71 contributions
BEST EVER transportation company!!! Highly recommend!
Nov 2021
We HIGHLY RECOMMEND Private Transportation Riviera Maya! Our 7th Mexico trip and this is the best driver experience we have had. Ricardo was our driver and if you can clone him - your should! So friendly and easy to talk to! Our resort was in Playa del Carmen and we had about an hour drive and it went by so fast. Ricardo was fantastic! He talked about things in the area and kept the conversation flowing. We were so happy that he was our driver to go back to the airport. We felt like friends at the end! In the future we won't use any other transportation service and we will ask for Ricardo!!
Written November 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Cheryl C , thanks so much for your kind words, Ricardo is a cool Guy indeed and very knowledgeable about the area and the mayan History, he was happy too to take good care of You.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kate G
1 contribution
Excellent!
Nov 2021 • Couples
We had such a wonderful experience with Ricardo. We truly appreciate his flexibility and great attitude (waiting for us for 2 hours when we were stuck in customs!). Ricardo helped to start off our Playa del Carmen vacation with ease and comfortability after a stressful arrival, and he had great recommendations for fun adventures! My husband and I highly recommend this service.
Written November 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello F3324KSkateg , Thanks for your opinion, We like to help nice Ppl like You, Ricardo is always a great Guy who like to help any time.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Randy M
1 contribution
Just Like a Great Friend, but $$$
Nov 2021 • Solo
Had a terrible flight, with delays and missed flights. So i was happy to see Ricardo waiting for me when I arrived. I was worried that they would leave, but he waited a couple hours for me and was a really nice guy. Spoke English really well and had great advice on what to see and do. Just know that if your flight is changed, let them know a couple hours ahead to make sure they cancel, otherwise you have to pay anyway.
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Randy M , Thanks for using us, Ricardo is patient and understands the situation, but in the other hand We require at least 4-6 hours in advanced to let us know about any change, but as You tried to cancel your flight only 45 minutes before your flight lands in Cancun is impossible to help, anyways I'm happy at the end We solved your situation helping You out.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anna
6 contributions
The best decision we could make!
Oct 2021
We have booked many different excursions with Anselmo and his team. Every single one was an experience. Anselmo was very helpful with the planning which already started in Austria. We had contact via WhatsApp. I am not a simple person because I always want everything exactly as I imagine it to be. But Anselmo exceeded all wishes!

We were in Chichen Itza, the Cenote Ik Kil and then in Valladolid. Oscar our driver was always friendly, helpful and always in time!
Our second trip with our driver Daniel was to the Sian Kaan Biosphere Reserve. We went on a 4 hour boat safari including the lazy river. Anselmo organized this experience for us which I will never forget in my life - it was breathtaking.
Even with the airport transfer, everything was well organized. The tips from the drivers are of course priceless - i had the best cevice in my life - ask Daniel ;-)

Thank you very much for making this great experience possible for us.

Greetings to beautiful Mexico and many thanks to Anselmo and his team!
Written November 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello annagU9185VG , Thanks so much Anna, We were really happy to take good care of the 3 of You everyday, and hope to see You again soon, I appreciate You taking your time to express your experience with us.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Belkis A
Tampa, FL1 contribution
Airport transportation
Nov 2021 • Family
This company has a great customer service and professionalism. We lost our flight to Cancun, our fault, and Anselmo was kind enough to offer extra accommodations for us to get to the hotel that day. Communication is very fluid and clear with this company, makes you feel very confident about them. Try them, it will give you peace of mind on this key part of vacations.
Written November 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello AAFernandezP , Thanks so much, You are a kind Man and We are happy to help You any time.
Written December 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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