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Review Highlights
Mayan Ruins and Cancun

As soon as my family and I decided we wanted to go to Mexico to celebrate my mom's 60th birthday... read more

Reviewed August 1, 2018
IrisT720
,
San Francisco, California
5 stars aren't enough

Karma Trails (KT) offered this fantastic 15 day tour of southern mexico starting from the capital... read more

Reviewed May 18, 2018
tonybaloney187888
,
Catania, Italy
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  • Excellent92%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible0%
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“carlos”(2 reviews)
“information”(2 reviews)
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About
We are an Incoming Tour Operator in Mexico, specialized in organizing tours, trips, holidays and incentive travel in the main Mexican Touristic Destinations. Our deep knowledge about the destinations, the meticulous study of the services and the...more
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Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: More than 3 hours
Contact
Playa del Carmen, Mexico
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+52 984 147 0102
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1 - 10 of 11 reviews
Reviewed August 1, 2018

As soon as my family and I decided we wanted to go to Mexico to celebrate my mom's 60th birthday, we contacted a few travel agencies to help us plan an itinerary. Karma Trails was the first one to reply to our inquiry and offered...More

1  Thank IrisT720
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded August 3, 2018

Dear Iris, we are really very excited to read your review!! To know that our customers have spent a good time and enjoyed our tours, is and will be always the best gift we can receive. Our guide Salvador, is very passionate about Maya culture...More

Reviewed May 18, 2018

Karma Trails (KT) offered this fantastic 15 day tour of southern mexico starting from the capital city , passing through the Chiapas region, ending up in the Yucatan peninsula all topped with an additional week stay at a Playa del Carmen exclusive seaside resort. (...More

1  Thank tonybaloney187888
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded May 21, 2018

Dear Antonio, we would like to thank you very much for the fantastic words you've spent in your opinion. We all feel very happy and excited reading it and knowing that you've had such guide time during your tour. Carlos Funez and all our team...More

Reviewed February 15, 2018

We visited the Sian Ka'an Biosphere with Karma Trails in the month of November 2017 and we absolutely loved the costumer service and the quality of the tour. It was truly wonderful!!!

Thank Raphael Alexand... Z
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded February 16, 2018

HI Alexander! We are very happy to read your review and we remain at your disposal, should you decide to visit again our country. Our best!

Reviewed December 3, 2017

My boyfriend and I stayed only 8 days in Playa Del Carmen and we were very lucky to meet Ray from Karma Trails inside the Hotel Hacienda Paradise. Ray is a very kind person, who suggested a lot of places to go by ourselves and...More

Thank Karlla M
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded December 4, 2017

Dear Karla, we really enjoy reading your review, specially because we understand that you had a good time in Playa del Carmen, thanks also to our Destination Expert Ray. We really look forward to see you again in Riviera Maya or any other destination of...More

Reviewed July 7, 2017 via mobile

It was my last day in Playa Del Carmen and it could not have ended better . I met with the concierge Ray at the illusions hotel and he recommended this tour . He explained that I would be taken to an unspoiled undeveloped area...More

Thank 500estelleh
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded July 11, 2017

Dear Hedaya, we would like to thank you for you review. Our Destination Expert Ray will be more than happy to read it. We hope to see you back to Playa del Carmen, soon or later. our Best.

Reviewed February 28, 2017 via mobile

Serious and professional! Karma Trails have a wide range of activities in various categories. They have something to suit everyone. Want to give a special thanks to our Supervisor destination expert Carlos Ramirez. He gave us the best tips on where we could go out...More

Thank Rebecka G
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded March 1, 2017

Dear Rebecka, we would like to thank you for you review. We are very pleasant to read it and we will forward your nice words and gratitude to our Supervisor Carlos, who will be more than happy to receive it. We look forward to see...More

Reviewed February 25, 2017 via mobile

Really good service and many good options for activities. Personal service and you feel appreciated by the seller. He offers tips on many good outings. We did three and all were excellent. I can highly recommend this company.

Thank 537tobiasd
KARMA-TRAILS, Director de Relaciones con Clientes at Karma Trails, responded to this reviewResponded February 27, 2017

Dear Tobias, we would like to thank you for your time in writing this nice review. We hope to see you back to Mexico very soon, remaining at your service. Our Best.

Reviewed February 2, 2017

I booked a five day Chiapas tour with Karma trails. Having been frustrated at not being able to book through one of the UK travel companies I made contact after a web search with Karma Trails. They put together the itinerary, transfers, hotels, internal flights,...More

Thank boredagain
KARMA-TRAILS, Director General at Karma Trails, responded to this reviewResponded February 6, 2017

Dear Customer, we are more than happy to read your review and know that you have had a great experience with us. We always try to guarantee to all our travelers a very personalized treatment, since the beginning of the communication till the end of...More

Reviewed August 4, 2016

From the moment I stepped foot outside the airplane to the moment I was dropped off after my 10-day journey, every single member of Karma Trails, from the drivers to the tour guides and staff at every single property selected, were top-notch. It was my...More

3  Thank LaBoricua87
KARMA-TRAILS, Director General at Karma Trails, responded to this reviewResponded August 5, 2016

Dear Alexandra, we would like to thank you for your review. We feel more than happy to know that the trip you did with us has exceeded your expectations. This is what we try to do for anyone of our customers..... We hope to see...More

Reviewed May 25, 2016

From the transfer van from Playa del Carmen to the driver picking up the ferry tickets for us at Chiquila, to the ferry ride to Holbox, and to my amazement, a gentleman holding a sign up with my name on it, completely blew me away,...More

1  Thank MrEcho
KARMA-TRAILS, Director General at Karma Trails, responded to this reviewResponded May 31, 2016

Dear Mr Echo, we would like to thank you for you review and we feel more than happy to know that you're completely satisfied with our transfer service. I'll forward your message to our Destination Expert Jorge, and we look forward to see you again...More

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