Mandala

Mandala, Playa del Carmen: Hours, Address, Mandala Reviews: 4/5

Bars & Clubs • Dance Clubs & Discos
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10:00 PM - 5:00 AM
Monday
10:00 PM - 5:00 AM
Tuesday
10:00 PM - 5:00 AM
Wednesday
10:00 PM - 5:00 AM
Thursday
10:00 PM - 5:00 AM
Friday
10:00 PM - 5:00 AM
Saturday
10:00 PM - 5:00 AM
Sunday
10:00 PM - 5:00 AM
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About
Mandala Nightclub is the favorite spot to enjoy Playa del Carmen’s nightlife. Located in the heart of Playa, at the famous 12th Avenue and considered one of the chicest spot in town, Mandala is frequented by Cosmopolitan people who love to celebrate until dawn. Its two levels decorated with an Asian style, the best music selection and exceptional service make Mandala Playa a magical place, which will transport you to a new level of fun.
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
267 reviews
Excellent
126
Very good
70
Average
24
Poor
10
Terrible
37

JosephSellsTX
Fort Worth, TX6 contributions
Apr 2021 • Solo
Jose Luis is the best! Great service and Jose Luis excels in customer service. He goes beyond and above to build a customer relationship. The relationships are the one that keep me coming back to request Jose Luis for my guy when I am at Mandala! Jose Luis is truly an angel. You would be doing yourself a disservice if you did not request him for service.
Written April 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Taskin
Linz, Austria20 contributions
Jul 2018 • Couples
The music and vibe with the lights, screens etc in this place is great but the prices for the drinks (for sure compared to the quality of the drinks) is bad.

Also very young public (we where there on Wednesday night) who are really not fun to party with (dancing, we call it just jumping, crazy and all just on the phones whole the time).
Written July 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Taskin T! Thanks for visiting us and taking the time to share your experience! We are really sorry that the experience was not what you expected but we take your opinion very seriously because it helps us improve our quality and service! We hope you can come back again and give our party another chance ;) Grupo Mandala.
Written August 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Pedro C
Puebla, Mexico32 contributions
Nov 2017
This is a great night club/bar located in the heart of Playa del Carmen. It is at walking distance from the major hotels, restaurants and night clubs. The staff is very friendly and there are people offering promotions along the 5th avenue. You have to buy a bottle if you want to get a table and sometimes the bar is too crowded to buy drinks but overall the place is nice.
Written January 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rami
9 contributions
Jan 2020
Buyer beware. We were charged 10x the menu price (nearly $200 usd) four Modelos and tequila. They then ran the credit card for another $750 usd the next day. We weren’t even there.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, 311ramiea Thank you very much for your visit and for sharing your comments with us. We are very sorry to hear about the bad experience you had inside Mandala and that this has overshadowed your night out. We have shared your comments with the management of Mandala to avoid this type of situation and you want our service Grupo Mandala
Written January 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mryan918
4 contributions
Feb 2020 • Couples
This place certainly thinks its a cooler club than it is. Run by scam artist morons who are trying to take advantage of tourists, its definitely not worth checking out. They will try to lure you in with a free drink that they then charge you for and threaten you if you don’t want to pay. They try to offer you tables and if you sit, you just agreed to bottle service, congratulations. With all the options for entertainment in Playa, this one is a hard pass. Dont use a credit card there either as they will overcharge it. Only use cash to pay for the watered down drinks if you do go.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Mryan918 We are very sorry that your party night has been overshadowed by the service, we have passed the comments to management to improve and provide better service to our customers. Regards, Grupo Mandala
Written March 13, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

RMM_TOR_71
Playa del Carmen, Mexico7 contributions
Mar 2018 • Couples
we got bottle service in a low traffic corner, one of the staff kept cleaning out table and when we weren't looking he lifted my friends wallet out of her purse and stole $450 US. Spoke with the manager and showed the camera right above the table yes somehow not able to help us. Maybe he's in on the take. Stay away from this hellhole.
Written March 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, RMM_TOR_71 Thank you very much for your visit and for sharing your comments with us. We are very sorry to hear about the bad experience you had inside Mandala and that this has overshadowed your night out. We have shared your comments with the management of Mandala to avoid this type of situation and you want our service CM Grupo Mandala
Written March 21, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Curtis N
Calgary, Canada26 contributions
Nov 2017 • Friends
Brutal
That's the only way to describe our evening, their staff lie, mislead and are untrustworthy.
We showed the door staff an ad that was posted on this company's website offering open bar for $55 us 7 days a week.
When we arrived they said that offer was only available yesterday and we could do bottle service instead. We agreed and were quoted 4 bottles at the front door for $55 per person, once we got to our table we only received 3 bottles for the same price.
Unlike bottle service anywhere else in the world these guys try to up charge you for any mix example: water & juice. Redbull is expected.
Also, we were quoted for Absolut Vodka and they told us because of where we're sitting we had to drink Grey Goose. Then the next group of locals that showed up and sat beside us were served Absolut Vodka. WTF

All in all are night cost us an extra $600 us and we didn't get the service we wanted, we were treated poorly, and on top of that the staff in the bathroom tries to sell you cocaine.

Save your money and time!
This place is crap.
Written November 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Curtis N, First of all thank you very much for sharing your valuable feedback and for bringing your concerns to our attention. Please rest assured that this is not a typical example of the high quality service we aim to provide to our valued guests and we will make sure to reinforce training to make sure all information is provided clearly in order to avoid any misunderstanding. We would like to mention that Open Bar service on our official website is currently only available for Wednesday night. Please also note that prices are subject to change without prior notice and the preferential rates are only available when completing your reservation online in advance. Thank you very much for your understanding. On another note we would like to mention that the security and comfort of our guests is our main priority at Mandala Playa del Carmen. However, unfortunately the actions of a few tend to through a negative light on the majority. We work diligently to reinforce our policies and kindly ask our guests to follow our regulations and to report and illegal activity so we can continue creating the best possible experience for our guests. Once again, thank you for sharing your experience and be assured that we will continue with great effort in order to continue improving our service. RB Grupo Mandala
Written November 14, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michael G
3 contributions
Mar 2017 • Friends
I was there 2 nights in a row, first night I took a table and was over charged from what the water showed me, the table was 250$ and I was charged 400$. Only found out a few days later when the charge from the card arrived.
Second day was even worse. After I payed for my table I was invited to the DJ's stand, then I was surrounded by 4 security guys that claimed I broke the DJ's headphones and wanted me to pay them 300$ cash, when I said that I didn't brake anything and have no money to pay they hit me in the face and ribs stole my phone from my pocket, my watch from my wrist and my glasses a threw me out bleeding to the street.
The police said they can do nothing to help.

Be safe don't go to this place these people don't deserve to get your money.
Written March 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Michael G, First of all thank you very much for contacting us and for allowing us the opportunity to address your concerns. We are bewildered to hear regarding your report and would like to assure you that this is not a typical example of the party experience we aim to provide to our valued guests. We would very much appreciate if you could contact us at adireccion@grupomandala.com.mx in order to be able to review your report more closely and to provide the appropriate follow up. Once again, thank you for your message and we hope you will allow us to further assist you. RB Grupo Mandala
Written March 27, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

George T
1 contribution
Sep 2021 • Friends
If you are looking to get some ass this place may be the right fit but they come at a price at $250. This place is absolute trash it is literally filled with prostitutes which was so uncomfortable for me. Women kept coming up to me and my friends literally showing us google translate of what their prices were.

This one girl comes in drinking a bottle of champagne by herself. And puts this medallion necklace on me and tells my buddy to tell me NOT take off the necklace. IT WAS SO WEIRD. Immediately we knew something sketchy was happening. Our minds went to a tracking device to beat me up in an alley way.

Basically, this place super sketchy. I wouldn’t recommend this place to anyone. DONT GO.
Written September 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Josh B
Sydney, Australia26 contributions
Jan 2020
I went to this place with my girlfriend and like other reviewers, experienced the water-downed drinks,the waiter who kept "cleaning" my table and the "extra" charges on my bill - who only decided to take these off when we got into a big argument

put it this way i would avoid this place - its run by scam artists from the guys at the front - to the waiters, they are all in on it!
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Josh Thank you for writing and sharing your experience, for us your opinion is very important as we seek to improve and always offer you the best service. We will take your feedback into account. We hope you come back soon, Greetings, Grupo Mandala
Written March 13, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Mandala

Mandala is open:
  • Sun - Sat 10:00 PM - 5:00 AM