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KayTours

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Closed Now: 6:00 AM - 6:00 PM
Open today: 6:00 AM - 6:00 PM

KayTours
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  • Excellent99%
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“private tour”(135 reviews)
“whale sharks”(52 reviews)
About
Are you looking for a unique travel experience? YOU decide what you want to do, and we will make it happen. We want to show you the nicest spots in an Individual Tour, exactly the way YOU like it. Our aim is to make a difference with our passion...more
Closed Now
Hours Today: 6:00 AM - 6:00 PM
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Suggested duration: More than 3 hours
Contact
Playa del Carmen 77714, Mexico
Website
+52 1 984 143 2347
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Reviews (598)
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All reviews private tour whale sharks tequila distillery sian ka'an took pictures archaeological guide punta laguna beat the crowds half moon bay mayan ruins granola bars tour price personal guide clean van isla mujeres amazing photos group tour
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1 - 10 of 523 reviews
Reviewed 6 days ago

We did the Mayan Explorer. Juan and Diego were great guides. Very cool experience. The initial wet-suit that I had did not fit. I was informed that they are Mayan sized. ;-) They went found me one that did. The Cenotes were a neat experience,...More

Date of experience: November 2018
1  Thank canrancherboy
Reviewed 1 week ago

Thank you, Kay Tours and Santiago, for the amazing tour! My husband and I recently embarked on the Puerto Morelos & Cenotes tour which was amazing. We were able to see so much snorkeling and are so happy to have the beautiful pictures Santiago took...More

Date of experience: December 2018
1  Thank canadianjord
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 1 week ago

Thank you for taking the time and sharing your experience here with the TripAdvisor community. We are happy to hear, you enjoyed the day with us. It was a great pleasure to have you and we are looking forward to touring with you soon again....More

Reviewed 1 week ago via mobile

For our honeymoon we went to playa Del Carmen. A family member had booked with Kay Tours recently and highly recommended them to us. I started to email with Kay tours about a month before our arrival and they were very helpful and quick to...More

Date of experience: December 2018
1  Thank Courtneyorsini28
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 1 week ago

Thank you for taking the time and sharing your experience as well with the TripAdvisor community. We really appreciate it, especially since you are posting your reviews everywhere (Yelp, Google, Trustpilot). Thank you so much for that! You are awesome! We are happy to hear,...More

Reviewed 3 weeks ago via mobile

We booked three full day tours with Kay and they were all fantastic. First we went to Isla Mujeres where we did some fantastic snorkeling, seeing two types of rays, a turtle and many corals and colorful fish. And also the underwater sculptures. The island...More

Date of experience: November 2018
1  Thank answerstovicky
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 3 weeks ago

Thank you very much for taking the time and sharing your experience here on TripAdvisor. It's a great pleasure to have you and to read your detailed comments about your time with us. We are happy to hear you enjoyed these days. Keep some vacation...More

Reviewed 3 weeks ago via mobile

This is our first time to this part of Mexico and we wanted to see Tulum and visit some cenotes for snorkeling. This tour was perfect for us - Mayan Experience. Everything was very upscale and professional. The van was only 10 days old and...More

Date of experience: November 2018
1  Thank 881shawnam
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 3 weeks ago

Thank you for taking the time and sharing your impression on your experience with us. We are happy to hear you enjoyed it and even noticed the new van. We like the smell of new vans, so we are always very picky :D Thank you...More

Reviewed 4 weeks ago

Kay Tours Mexico took our group (2 families, with 3 children between the ages of 7-5) out for a tour of Coba and then a snorkel in 2 different cenotes. We were picked up early at our hotel by our tour guide, Claire, assistant Cassandra...More

Date of experience: November 2018
1  Thank jmkp416
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 3 weeks ago

Thank you for taking the time and sharing your families experience with the TripAdvisor community. We are happy to hear, you and your family had a great day. Thank you again for choosing to book with us. We are hoping to see you soon again....More

Reviewed 4 weeks ago

Wow, I cannot say enough good things about this company! From start to finish, they were amazing!! When my husband and I were picked up, he was not feeling very well. After about one hour he started to feel nauseous. They immediately pulled over, sat...More

Date of experience: November 2018
1  Thank RLL123
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and sharing your experience with the TripAdvisor community. We are happy to hear, you enjoyed your day with us, even though your husband started off not feeling well. Thank you for choosing to book with us. Come back soon!...More

Reviewed 4 weeks ago

My husband and I did a day trip with Santiago and Diego and everything about it was really terrific. They greeted us promptly at 5:45am in the hotel lobby and were ready with snacks and drinks once we got on the road. They even had...More

Date of experience: October 2018
1  Thank Cathy H
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and posting these kind words here on TripAdvisor. We are happy to hear you enjoyed the day with us and we are looking forward to touring with you soon again. Thank you for choosing to book with us. Keep...More

Reviewed 4 weeks ago via mobile

Enjoyed a fabulous tour with Juan and Diego!! Chichen Itza was very special with the personal guidance and knowledge of Juan and our travels were safe and comfortable, thanks to Diego. We were looking for a high quality, locally sourced, and sustainable experience...Kay Tours is...More

Date of experience: November 2018
1  Thank B433PFkatieb
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and sharing your experience here on Tripadvisor, even though we still have another tour scheduled. We are happy to hear, you and your family enjoyed your tour to Chichen Itza. It's our pleasure to have you and we are...More

Reviewed 4 weeks ago via mobile

Great experience with this guide group. We had two private excursions on separate days, chichen itza with claire/diego and sian ka'an with juan/Cassandra and kay. Great communication throughout the whole booking and planning process. On time pickups, very knowledgeable and friendly guides, they made every...More

Date of experience: November 2018
1  Thank frolichlim
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and sharing your experience here (next to Yelp) as well with the TA community. We are happy to hear, you and your friends enjoyed the time with us and are looking forward to touring with you soon again. Thank...More

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Questions & Answers
Ask a question
steveseiderman
May 21, 2018|
AnswerShow all 3 answers
Response from kaytoursmexico | Property representative |
Sure! Feel free to take a look at our website kay.tours and send us an email with your exact travel dates. We'd be happy to send you some sample itineraries and accommodate you.
0
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gonzalo h
May 13, 2018|
Answer
Response from kaytoursmexico | Property representative |
Hola, Muy buenas tardes - con mucho gusto les preparamos algunas excursiones inolvidables y personalizadas para usted. Puede visitar nuestra pagina del web kay.tours, mandarnos un correo o llamarnos para indicarnos a donde... More
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Jodie H
March 22, 2018|
Answer
Response from kaytoursmexico | Property representative |
Hi Rob, I am afraid your request came on too short notice. We are already fully booked for today. Thank you for considering us. If there is anything else we can do for you, please do not hesitate to call +529841432347 or... More
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