What an amazing experience! We did two tours the week we were in the area, and both were perfect—the best part of our trip in fact, according to my two kids. When we were booking our tours, the second one was sold out, but after emailing with the owner Claire, she immediately responded and opened a new slot for us. Her communication was so quick and direct. Our guide on both tours was Joshua, and he was just incredible. He made everything so easy for us. His knowledge of history and the Mayan ruins we saw (both Coba and Tulum) kept us all fascinated. He took us early to miss the crowds and took many pictures of our family together at every location… reminding us to get the photos even when we would forget, and suggesting the best spots for photos! Every piece of both tours was seamless. We swam and snorkeled in three different cenotes, with Joshua helping us choose ones that our family would enjoy and that would give us a mix of different experiences. We never felt rushed and were able to enjoy every part of the tours. Having a driver (Rodrigo and Josemar) who stayed with the van was very helpful, as we were able to bring everything we needed, but also safely leave valuables in the van while we did our activities. Joshua had everything we needed—all our tickets and entrance fees prepared in advance, equipment for the cenotes and snorkeling with turtles (different sized masks and snorkels to make sure we each had one that fit, life jackets, even a flashlight for the caves in the cenotes), and even recommendations for some delicious dishes at the restaurants for lunch. When he dropped us off for the snorkeling with turtles in Akumal Bay, he introduced us to our snorkel guide for that portion, and was there waiting for us with our towels and belongings right when we finished. He made everything seem so seamless and practically luxurious. And even better, he was such a joy to talk with and get to know a bit. He really seems to enjoy being a tour guide, which made our experience that much more enjoyable as well. Thank you Joshua, for two wonderful days that our family will never forget! You made us want to come back to explore more of Mexico as soon as we can. Or even move there, my daughter just added. We would 100% recommend you take a tour with Absolute Adventure Mexico!