The Reef Marina - Coco Beach
The Reef Marina - Coco Beach
The Reef Marina - Coco Beach
4.8
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About
The Reef Marina - CocoBeach is a PADI divecenter located in cocobeach. In 2013, our center became part of the largest, most widely recognized scuba training organization in the world, PADI. As a "PADI Dive Center and Resort”, we guarantee the professionalism, reliability and security needed in diving.
Playa del Carmen, Quintana Roo, Mexico
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The Reef Marina - Coco Beach
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.8
169 reviews
Excellent
148
Very good
19
Average
0
Poor
0
Terrible
2
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Omar Orduna D
2 contributions
Aug 2024 • Family
I must say that I was not surprised but glad that their whole staff exceeded our expectations, Jose, Thomas, Elsa, Ezequiel and their whole boat crew are not only amazing individuals but excellent at their craft, professional beyond expectations and our visit will forever have been one of the best life experiences anyone could have. I can’t wait to come back and continue my daughter’s education to advanced diver. Thank you so much Stephan for putting such team together and enhance peoples lives.
Written August 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juliette F
1 contribution
Oct 2024 • Solo
I spent the PADI with Reef Marina as well as 2 cenote dives (Kukulcan and Chac Mool). Cenote dives are just beautiful. It was a timeless moment and clearly the highlight of the trip. Dive preferably on a good weather day to get the sun's rays! Stephan and the instructors are very professional, we feel safe and as a bonus they are friendly. Stephan (French) is very responsive and always eager to help, thank you very much. I highly recommend the Reef Marina!
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Written November 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bart W
5 contributions
Mar 2024 • Friends
We stayed at Reef 28, but dove with this organization. My recommendation? Stay at Reef Coco Beach and dive directly with these folks. I was diving with these guys last week with 3 other experienced divers. They took us to marvelous dive sites both off Playa del Carmen and Cozumel, all office and dive staff were competent, helpful, cheerful and generally a pleasure to work with. My only ding is that the dive boat we went on from the resort was very small and cramped for up to 12 divers. Boat exits were via back rolls over a dense forest of dive tanks stacked next to each other. Not ideal, particularly in choppy seas.
Written March 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
laetitia C
6 contributions
Oct 2024 • Family
Exceptional diving center.
The Stéphan pattern is responsive and meets your needs quickly.
The instructor Thomas passionate about his trade, the country , he tells you the life of playa del carmen during the journey and once there to dive. wahooooo incredible colors, place.
Magical and unforgettable experience.
Thank you, my son will remember it all his life.
The Stéphan pattern is responsive and meets your needs quickly.
The instructor Thomas passionate about his trade, the country , he tells you the life of playa del carmen during the journey and once there to dive. wahooooo incredible colors, place.
Magical and unforgettable experience.
Thank you, my son will remember it all his life.
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Written October 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Benoit T
1 contribution
Jan 2025 • Business
Great experience!!!
I’m from Canada, specifically Montreal, Quebec and I had the chance to explore Chac Mool, Kukulkan and Little Blender.
Simply magical and amazing diving, it’s like we’re on another planet!👍❤️
I was fortunate to have, for my first Cenote for life, Claude Marquis as my guide.
Exactly the style of orientation and support I wanted to have for a first experience of this kind!!!
🐟❤️🤿🌞
I’m from Canada, specifically Montreal, Quebec and I had the chance to explore Chac Mool, Kukulkan and Little Blender.
Simply magical and amazing diving, it’s like we’re on another planet!👍❤️
I was fortunate to have, for my first Cenote for life, Claude Marquis as my guide.
Exactly the style of orientation and support I wanted to have for a first experience of this kind!!!
🐟❤️🤿🌞
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Written January 4, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MNB
1 contribution
Mar 2025 • Solo
Super unsafe boat practices. The accepted practice for drift dives is for the boat to follow the divers, to be nearby in case of emergency. This company has their boats leave divers in fast current while they ferry other people back and forth to their shop, meaning the divers have no one to help if they surface in an emergency and the boat has no idea where the divers really are when they need to find them. I didn’t know this was their normal practice until they explained it after, but it was made brutally clear how unsafe it is when we surfaced at the end of a normal 50 min dive and were left to wait at the surface for 33 min in rough seas while being pushed farther and farther from shore. Other boats from the same company drove by, saw us but didn’t stop despite us waving for help. We were in the process of trying to swim against the current to reach shore when we were finally picked up, exhausted. There was no explanation or apology by the crew, and when we complained to the manager we were ignored - after 3 days he admitted receiving our complaint but had no comment. Don’t risk your safety here!
Written March 22, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thompso2
New York City, New York658 contributions
Jan 2024 • Couples
The staff at Reef Marina is great, very communicative and organized (though, when they have a big group, things can feel a bit chaotic). Their gear - including the boat - were well-maintained but definitely used, though the staff worked hard to make sure minor malfunctions were handled and did not ruin anyone's dives. We had told the shop that we hoped to see bull sharks without doing a static bull shark dive, but unfortunately the dive sites they chose for our group were not conducive to that. If we come back to Playa del Carmen for bull shark diving, we would consider going with Reef Marina.
Written February 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina
Sacramento, CA15 contributions
Jul 2023
As mentioned in my review for The Reef 28, I wanted to take the time to review the dive center, we used as well. The team, led by Stephan, is incredibly nice and forthcoming. The entire team, from the management, to the guides, the captains and support staff is so accommodating and nice. Our initial plan, as we only had 3 dive days, was to dive in locally on the 1st day, then go to Cozumel for the 2nd day and dive the Cenotes on the 3rd day. However, after learning the time investment to get to Cozumel, although completely arranged and organized by the Reef Marina, was more than we wanted to spend, we decided to stay local on day 2 as well. And we were so happy to have decided that. We got the chance to dive our 1st wreck, Mama Vina. It was a great experience and Lucio, our guide, was so great in pointing out all the sea life, from large so small. He had a fantastic sense of humor and a great knowledge of the area. Cosefa, who was our guide on day 1, was so lovely and nice, we had a great time with her as well. She was very attentive to my hesitation of the currents and with her advice and attention during the dive, the currents ended up being nothing to me. We had 2 great dives with her. Stephan was so kind to collect us every morning from our hotel to take us to the dive center. The center itself is really nice and ideally located at the beach of another Reef Resort - Coco Beach. Everything went flawlessly. We also greatly appreciated their flexibility to change our dive schedule, when we decided Cozumel, where we dove before, was not something we wanted to do. I have read reviews that the boat captains were surly or unfriendly. That was not our experience. They were focused on their job, to get us everywhere safely and to collect dive groups in a timely fashion. But whenever I said good morning or thanked them when disembarking, they had a big smile and friendly words for us. If you find yourself in Playa del Carmen, at one of the Reef Resorts, or elsewhere close by, do feel confident that you are in great hands with the Reef Marina team. We will certainly be back for more!
Written July 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much Martina for your words!
We are very happy that you enjoyed it and that both the dives and the logistics were to your liking, even that you were enthusiastic to go for more.
If you are in Playa again, don't hesitate to come and visit us!
Best regards
Written July 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lvshell
Las Vegas, NV37 contributions
Dec 2020
The Bulls are running and Reef Marina - Coco Beach took us to see them several times during our 6 day stay. On arrival to PDC, we learned that our regular shop was not able to provide service for our group. Jose & Stephen at Reef Marina stepped up and provided our group with an amazing experience. They were very accommodating which was very much appreciated. During our stay at Reef-Coco Beach, we did a total of 4 bull Shark dives, 8 reef dives and 2 cenote dives. We had great dive guides on every dive. Our guides were attentive and helpful. Leo was great. He gave good briefings, was very helpful getting in and out of the water as well as defending us from those pesky trigger fish on the shark dive lol. At the end of each day, they washed and stored our gear for the next day. Each morning we showed up. We found our gear in our bins waiting for us to gear up and head out to the boat. The service was great. They even helped us by changing up the schedule a bit to try and time some dive with the weather that was coming in. They really went out of their way to make sure we had a great vacation. We have another trip planned for July. Looking forward to seeing the crew again.
Written December 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hervmeister
Oceanside, CA50 contributions
Sep 2021 • Friends
Many others have written glowing reviews of this dive shop. I feel
compelled to add mine because it was just that good. Booking with Stephan, the owner, remote from the US was super easy. My buddy and I did two separate days of dives. The first was two reefs not far from the dive shop, maybe 15 minutes by boat. Drift dives where we saw all sorts of marine life on a beautiful reef. The current was strong but it did not detract from the experience. Tomas the dive master, was great. Friendly and knowledgeable. The second day of diving, the Chac-Mool and Kukulkan cenotes about 30 minutes south of Playa Del Carmen, was beyond spectacular. Adrian was our dive master and he was fantastic. Easy going and personable. Yannick was the manager on the second day and he was great also. Love that all the guys we dealt with were French. Nice extra touch. You can read more about these cenote dives in other reviews, but I can’t imagine ever having a better dive experience. It was surreal. The value was great and these guys overdelivered. 10/10 for sure.
compelled to add mine because it was just that good. Booking with Stephan, the owner, remote from the US was super easy. My buddy and I did two separate days of dives. The first was two reefs not far from the dive shop, maybe 15 minutes by boat. Drift dives where we saw all sorts of marine life on a beautiful reef. The current was strong but it did not detract from the experience. Tomas the dive master, was great. Friendly and knowledgeable. The second day of diving, the Chac-Mool and Kukulkan cenotes about 30 minutes south of Playa Del Carmen, was beyond spectacular. Adrian was our dive master and he was fantastic. Easy going and personable. Yannick was the manager on the second day and he was great also. Love that all the guys we dealt with were French. Nice extra touch. You can read more about these cenote dives in other reviews, but I can’t imagine ever having a better dive experience. It was surreal. The value was great and these guys overdelivered. 10/10 for sure.
Written September 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour. Nous avons notre owd et pouvez vous le dire le déroulement d une journée type de plongee si nous faisons 2 plongée par jour . 2 plongee le matin ou 1 plongée matin et 1 plongée l après midi? Merci
Written January 15, 2020
Bonjour.
Vous pouvez faire :
- 2 plongees sur playa del carmen (8h 12h)
- 2 plongees a cozumel (8h30 - 14h)
- 2 plongees en cenotes (8h30 - 14h)
Written January 15, 2020
Is this a full service dive shop? Are there lockers at the Coco Beach location?
Written April 8, 2019
I saw the question about snorkeling from the beach at The Reef Coco Beach and have a related question. Is there much to see snorkeling from the beach at the resort? I've read reviews that led me to believe there wasn't much, if anything, to see other than the fishing boats parked just offshore. I see there's a reef offshore, on the other side of the fishing boats. Is it accessible for snorkellers, and if so, about how far out is it and how deep?
Thanks
Written February 15, 2017
Hello,
Yes, in the other side of the boat you have a natural reef. You can see on it, some fish, turtlles, eals....
The distance between the beach and the reef is more or less 500 feet.
feel free to contact us for more informations
Written February 25, 2017
Bonjour,
Le centre de plongée reef marina se situe-t-il à l'intérieur de l'hotel reef coco beach ? (ou bien il faut faire du trajet le matin pour rejoindre le centre?). Merci beaucoup pour votre réponse.
Written July 28, 2015
michel s
Saint-Alexis-des-Monts, Canada
Bonjour
J'aimerais savoir le prix pour la certification OWD seulement. J'ais déjà suivi la théorie et les plongée en milieu protégé.
Merci
Written March 21, 2015
Bonjour,
Désolé pour cette réponse tardive. Je viens juste de voir votre question. Le prix pour terminer votre certification est de 265 USD.
Cela comprend un refresh en piscine, 4 plongées en mer, l'équipement complet et les frais PADI pour votre certification.
Je reste à votre disposition
A bientôt
Stéphan & José
Written April 13, 2015
michel s
Saint-Alexis-des-Monts, Canada
Bonjour
J'aimerais savoir si on peut faire de l'apnée directement de la plage.
Merci
Written March 21, 2015
Bonjour,
Oui il sera possible de faire du snorkeling depuis la plage.
A bientôt
Stéphan
Written April 14, 2015
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