Chikin Ha
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
About
Duration: 2-3 hours
Meets animal welfare guidelines
Suggest edits to improve what we show.
Improve this listing
Admission tickets
from $26.00
All you need to step foot in the door.

Top ways to experience Chikin Ha and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,238 reviews
Excellent
852
Very good
293
Average
59
Poor
14
Terrible
20

BrakiWorldTraveler
Belgrade, Serbia18,626 contributions
4.0 of 5 bubbles
Dec 2020
Entire Yucatan is famous for its cenotes, so visiting them should be certainly on your to do list.
Chikin Ha is a complex of 3 cenotes, plus there's Cenote Azul close by, so it was a nice excursion for us from PDC (around half an hour drive).
Being so close to touristy PDC means the entrance fee is little bit higher than in others we visited all over the peninsula. They added some extras as well, like biking and zip lining with an extra cost.
Do NOT forget to bring your snorkeling gear as you'll miss so much.
Written January 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carsten
Fort Lauderdale, FL39 contributions
5.0 of 5 bubbles
Jul 2020 • Family
We just visited Cenote Chikin-Ha it was one of the nicest swimming places that we ever saw. Advantage of Chikin-Ha ist that you can swim in two different cenotes (zinkholes) the 3rd one is just for visiting. Sometimes you’re able to visit Shaman ceremonies. Wearing life vests is recommended but not mandatory. Snorkel and goggles are also able to rent just in time of covid you have to bring your own gears. If you want to dive in here that is highly recommend. My son and I just dove apnoe what is also amazing. Be aware if Moskitos.
Written July 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jotoria33
Halifax, UK27 contributions
5.0 of 5 bubbles
Jan 2022
I was apprehensive when I booked the cave dives as I imagined it would be packed with divers and a bit like diver soup. Not the case. No more than 5 divers are allowed in the caves at anyone time so the water is crystal clear. Highly recommend
Written February 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SunSandHappy
Michigan36 contributions
5.0 of 5 bubbles
Apr 2022
Swim and snorkel in the open air cenote and the cave cenote. The staff were helpful and the prices are reasonable considering you can swim in both cenotes. They charge $20 if you use US dollars, but the rate is much better is you use Mexican Currency ($350 Pesos). Enjoy!
Written April 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ted
Miami Beach, FL222 contributions
5.0 of 5 bubbles
Dec 2022
No large tour buses here - lots of locals to view the 3 great cenotes. The last one has linked caves that you can swim across. Lots of divers go exploring but simple snorkeling is great. Reasonable entrance fee (350 pesos per person) and not crowded.
Written December 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Candice K
Austin, TX10 contributions
2.0 of 5 bubbles
Jul 2021
After a short ramble from the Barcelo resort we spent an amazing morning at Chikin Ha. We did the complete package with bikes, zip lining, and snorkeling. The site is beyond beautiful and the staff were lovely. Our guide was fabulous and helpful while the rescue dog Bella was cute as pie.
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

brianstrumwasser
New York City, NY16 contributions
4.0 of 5 bubbles
Jan 2020
Tucked deep inside the jungle this experience was awesome.

The guided tour was great with tons of information. Great place to see all type of nature. The water in many of the denotes were crystal clear. Loved repelling down into the one a lot. New experience and great for friends and families.

Zip lining was fun and you felt very well taken care of.

Pleased with this place.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks a lot for you comment and for your visit!
Written February 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Traveller162014
Leeds, UK1,529 contributions
4.0 of 5 bubbles
Jul 2023 • Friends
I think this was the selection of cenotes we came to. If I'm correct, it is a beautiful place for some swimming and it was very quiet, we basically had the place to ourselves. I would say you should go with a guide though because they will know where is safe and which cenotes are the most beautiful.
Written July 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Playalovesme
Playa del Carmen, Mexico9 contributions
1.0 of 5 bubbles
Oct 2018 • Family
We purchased tickets through the Chikin Ha website online using their PayPal link and the park will not respect our payment and will not give us the access to the park we paid for. We've called and upon explaining the situation, giving our transaction ID number, etc... they hung up on us and now will not answer our calls. Extremely disappointing... beware!!

Compramos boletos a través del sitio web de Chikin Ha en línea usando su enlace de PayPal y el parque no respetará nuestro pago y no nos dará acceso al parque que pagamos. Hemos llamado y al explicar la situación, dándoles el número de identificación de la transacción, etc., nos han colgado y ahora no contestamos nuestras llamadas. Extremadamente decepcionante ... ¡cuidado!
Written October 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we can not understand what happened, we are very sorry. Im sorry for be super late answering this.
Written June 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kay N
38 contributions
5.0 of 5 bubbles
Dec 2016 • Friends
First off, this was my first visit to a Cenote. I had read my Trip Advisor reviews in advance and select two different cenotes to visit in the area. Although, this was also my first time driving in Mexico and I ended up here instead by mistake. After speaking with the very friendly employees (with great English), I decided to stay at Chikin Ha. They offered different levels of packages/tours. Not being a fan of the set pace of tours, I opted for simply admission to the three cenotes on site for around $20.

We arrived just before 9 am (on a Monday in early December) and were only the second tiny rental car parked in the small parking lot. I asked which cenote was best to see while we nearly had the place to ourselves. The guide asked us to shower and said that even the biodegradable sunblock I had was not allowed before he lead us to the cave cenote. He explained on the way, that sunblock would not be needed because the sun would not be directly overhead. This would be true for the vast majority of the day. I was happy to comply to keep this water clear for all to enjoy.

The cave cenote was awesome and was very much the highlight of the property! We were able to spent over an hour exploring on our own before anyone else began to show up. We snorkeled back and forth between what was like two caves. The view underwater was amazing. Some areas of the water where this light touched glowed the most radiant blues. Other areas were, what seemed to be, terrifyingly deep and dark. There was a rope strung through as a guide rail if you were not completely comfortable swimming (they did also offer life jackets as well). Though many of the stalactites overhead were broken, which you expect anytime tourist are not closely regulated, there were still many high enough over that they were intact. Tree roots also dangled from the roof of the cave, which was neat. It was amazing floating in this peaceful almost mystical place.

We made out way through the jungle trails to the cenote that was not for swimming. there was a small set of stairs leading partially underground. It seemed this was not for swimming because the water was very shallow in most areas. Although, at one point we saw scuba divers emerge from underwater towards a back wall. It was fun to explore this area on foot. There were bats darting around in the darker, fully underground area of the cave. Tours used this area to perform Mayan ceremonies by candlelight. Just before we left an employee lit all the candles, illuminating this area. We took our time but again left just before the first tour arrived.

The final cenote was the open air cenote. It was very different from the first two. You entered the water at one end of the pool. There was not much space to lounge around the perimeter of the water, if you were not swimming. The water was clean but with the open air above there were more leaves and plant debris floating around. The snorkeling was fun. The bottom was large rocks, some close enough to the surface to stand on if you did not want to continually tread water. There were some fresh water cichlids that were pretty and a couple small turtles you could watch swim. The plants around the perimeter growing under water made it feel very much like snorkeling in a fresh water aquarium. By now there were a few people leaving and just arriving at this cenote while we swam but I was surprised to have the first 2 or 3 hours in the first two cenotes to ourselves! There was also a zipline that flew above this cenote. It was very short compared to anything you would experience in other parks.

Overall, I was pleasantly surprised by Chikin Ha! It was very nice to see a variety of cenotes in one park.
Written December 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 514
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Chikin Ha - All You Need to Know BEFORE You Go (2024)

All Playa del Carmen HotelsPlaya del Carmen Hotel DealsLast Minute Hotels in Playa del Carmen
All things to do in Playa del Carmen
Day Trips in Playa del CarmenAmusement Parks in Playa del Carmen
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars