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Dolphin Discovery

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Review Highlights
FUN TIME!

The trainer was AMAZING and the Dolphins were very gentle and fun! The only complaint is that it... read more

Reviewed 1 week ago
Adventure66563964755
Amazing! Great Trainer and Staff

Our trip to dolphin discovery was absolutely incredible. Diego the Dolphin seemed to really love... read more

Reviewed 3 weeks ago
Jon G
,
Kansas City, Missouri
via mobile
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Certificate of Excellence
Traveler Overview
  • Excellent61%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible4%
Travelers talk about
About
Dolphin Discovery offers round trip transportation, it is included within your swim with Dolphins program.Located in Punta Maroma,at only 10 minutes from the famous Playa del Carmen on the coast of the Yucatan Peninsula, the largest dolphin habitat...more
Suggested duration: 1-2 hours
Contact
Autopista Cancun - Chetumal KM 55 | Highway Chetumal- Pto Juarez km 503 + 200 Punta Maroma. Entrance Hotel & Marina El Dorado Maroma Solidaridad, Playa del Carmen 77710, Mexico
Website
+52 998 193 3360
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Most Helpful Positive Review
Reviewed December 27, 2014

What a wonderful experience I enjoyed with my 3 teenagers and wife. Its extremely well organised in all respects, from the online booking process with live chat to clarify which options to choose, through to arrival and greetings. The instructors are very knowledgable and informative....More

3  Thank Holiday_Dad
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded January 27, 2015

Dear Traveller, Thanks for visiting Dolphin Discovery Playa del Carmen. Welcome to our family and we appreciate the minute you took to tell us and share your experience with us. We are pleased to know that we were part an unforgettable experience. We hope you...More

Most Helpful Critical Review
Reviewed September 29, 2014

After paying well over $100 for a dolphin package, Dolphin Discovery locations will not allow you to simply take your own photographs. A professional photographer is on site, and afterwards you are presented with several options to purchase photos starting with the most expensive package...More

Review collected in partnership with this attraction
4  Thank Bryan H
Management response:Responded October 8, 2014

Dear traveler. Thanks for visiting Dolphin Discovery Playa del Carmen. Welcome to our family and we appreciate the minute you took to tell us and share your experience with us. We are pleased to know that we were part of fulfilling a dream more in...More

Reviews (845)
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All reviews royal swim swimming with the dolphins once in a lifetime maroma beach amazing experience moon palace fun experience take pictures picture package us dollars life jackets kiss cd photos miranda disk prints
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Reviewed 1 week ago

The trainer was AMAZING and the Dolphins were very gentle and fun! The only complaint is that it comes with a "Free" lunch and it was NOT fit to eat. Our dolphin swim was at 4pm so we probably got left overs but if you...More

Thank Adventure66563964755
DolphinDiscovery, E-Concierge at Dolphin Discovery, responded to this reviewResponded 1 week ago

Dear traveler, We would like to thank you for sharing your experience with us at Dolphin Discovery Playa Del Carmen. We are very happy that you enjoyed the day and the dolphin activity was terrific, they are wonderful creatures and our specialists are always ready...More

Reviewed 3 weeks ago via mobile

Our trip to dolphin discovery was absolutely incredible. Diego the Dolphin seemed to really love his trainer, and his trainer, Gabriella (I think...), said that Diego was like her child. The photos were also great, although a little pricy. But, for a once in a...More

Thank Jon G
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded 3 weeks ago

Dear traveler, We would like to thank you for your preference and for taking the time to share how was your experience at Dolphin Discovery Playa Del Carmen. We are pleased to know that swimming with dolphins and interact with them has been an amazing...More

Reviewed October 6, 2018 via mobile

It has always been my dream to be in the water with dolphins, although this is not in the ocean this did not spoil the experience as the dolphins seem well cared for and8 content Booked on line the encounter memories experience which includes 1...More

2  Thank Teena J
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded October 9, 2018

Dear traveler, We would like to thank you for your preference and for taking the time to share how was your experience at Dolphin Discovery Playa Del Carmen. We are pleased to know that swimming with dolphins and interact with them has been an amazing...More

Reviewed October 5, 2018 via mobile

Had a great time at dolphins however the photos put a damper on our day. The photographer got 1 good photo of my little girl that didnt have anyone else in the background. All the rest had randoms in the background or had myself holding...More

1  Thank Cowdenrocks
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded October 9, 2018

Dear visitors, We appreciate your visit to Dolphin Discovery Playa Del Carmen and especially for taking the time to tell us about your experience. It has been very useful to read your review, your comments are much appreciated as they work as a powerful tool...More

Reviewed October 3, 2018 via mobile

I went with my husband for our anniversary, One of my dreams was to be with dolphins, and finally I made it! We did the Royal program we met two amazing dolphins, Nala & Paqal. And also two trainers really charming, it looked like there...More

Thank mileyj85
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded October 5, 2018

Dear traveler, We would like to thank you for your preference and for taking the time to share how was your experience at Dolphin Discovery Playa Del Carmen. We are pleased to know that swimming with dolphins and interact with them has been an amazing...More

Reviewed September 30, 2018 via mobile

We booked through our hotel (Moon Palace - using resort credits) and this included the transfers there and back too. We had our 1 year old with us so initially booked onto the Encounter then upgraded to the Royal Swim and full photo package when...More

Thank joelyhill
Reviewed September 15, 2018

We had a blast doing the royal swim. I was nervous and scarred but the trainers Saioa and Dyra put us at easy and were very knowledgeable. They could answer any questions about the dolphins and it was not only a fun experience but was...More

Thank melodiebrown
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded September 26, 2018

Dear traveler, We would like to thank you for your preference and for taking the time to share how was your experience at Dolphin Discovery Playa Del Carmen. We are pleased to know that swimming with dolphins and interact with them has been an amazing...More

Reviewed September 12, 2018

The place was great. We spent time with dolphins, sea lions and manatees. The staff was friendly and made sure each person had time to experience each animal. Tip: do not pay for your pictures before you start the activity. They want to change you...More

1  Thank ClaytonB303
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded September 26, 2018

Dear traveler, We appreciate your visit to Dolphin Discovery Playa Del Carmen and especially for having the time to tell us about your experience. We are pleased to know that swimming with dolphins and interact with them has been an amazing experience and you passed...More

Reviewed September 6, 2018 via mobile

The dolphin experience was honestly amazing and Mark or marco not to sure was amazing. We use our resort credit from the grand at moon palace and payed an extra 140 dollars for the platinum package, this was well worth the money as we got...More

1  Thank Harry F
DolphinDiscovery, Community Manager at Dolphin Discovery, responded to this reviewResponded September 26, 2018

Dear traveler, Many thanks for taking the time to share your experience with us, it has been great to read that you enjoyed the dolphin experience and you had a wonderful time. We really appreciate your comments about transportation services, listening to our visitors helps...More

Reviewed August 28, 2018 via mobile

Amazing place, fascinating experience and our instructor Dayra very attentive and applied with dolphins, we had a great time thanks 4 everything, we enjoy every sec every moment!!!

Thank Jaime R
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Questions & Answers
Ask a question
rosibels145
July 17, 2018|
Answer
Response from DolphinDiscovery | Property representative |
Estimada viajera, Muchas gracias por tu interés en Dolphin Discovery. En nuestros hábitats tenemos tres diferentes opciones de programas interactivos con diferentes niveles de actividades, en todos ellos es obligatorio el... More
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Tracy1117
May 5, 2018|
AnswerShow all 2 answers
Response from DolphinDiscovery | Property representative |
Dear traveler, Thank you for your interest in Dolphin Discovery. We invite you to visit our official page, where you can see our special promotions and the on line agent will assist you to make your reservation and answer... More
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denise33Chester
April 8, 2018|
Answer
Response from DolphinDiscovery | Property representative |
Dear Denise, Many thanks for your interest in Dolphin Discovery. Answer to your question, these are our policies of age and height. Infants are considered children 1 to 5 years, whom do not pay the service, however for the... More
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