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Dive It!

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Ocean Maya Royale Hotel, Playa del Carmen, Mexico
984605077
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Jet ski and Snorkelling

Firstly I was really excited to go on this excursion. Going on a jet ski from our beach resort to... read more

Reviewed 2 days ago
wardmax
,
Berkhamsted
via mobile
Dive It! Ocean Coral & Turquesa Reef Dive

My husband and me, my 16 year old and my 10 year old went on two boat dives on the mesoamerican... read more

Reviewed 2 weeks ago
Kirsty082013
,
Harrogate, United Kingdom
Read all 43 reviews
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Overview
  • Excellent65%
  • Very good16%
  • Average2%
  • Poor6%
  • Terrible11%
Travelers talk about
LOCATION
Ocean Maya Royale Hotel, Playa del Carmen, Mexico
CONTACT
Website
984605077
Write a ReviewReviews (43)
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All reviews
"ocean coral and turquesa"
in 4 reviews
"open water certification"
in 2 reviews
"great fun"
in 2 reviews
"mariano"
in 4 reviews
"margarita"
in 2 reviews
"moray"
in 2 reviews
"gear"
in 4 reviews
"instructor"
in 5 reviews
"tanks"
in 2 reviews
"parasailing"
in 2 reviews
"crew"
in 4 reviews
"boat"
in 5 reviews
"shop"
in 3 reviews
"life"
in 3 reviews
"fishing"
in 2 reviews
"package"
in 2 reviews
"company"
in 2 reviews
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1 - 10 of 39 reviews

Reviewed 2 days ago via mobile

Firstly I was really excited to go on this excursion. Going on a jet ski from our beach resort to the coral reef which sounded perfect! 2 hour trip with 50 minutes snorkelling. Our guide Fernando from the offset was very rude and arrogant, being...More

Thank wardmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

My husband and me, my 16 year old and my 10 year old went on two boat dives on the mesoamerican reef just off the beach from our hotel. We're certified divers but have only a few dives under our belts. Our Dive Master was...More

Thank Kirsty082013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, Manager at Dive It!, responded to this reviewResponded 2 weeks ago

Hi there, Fisrts of all, many thanks for your kind preference. Your comments will be take on mind in order to improve our services. I will make sure to submit your comments to our staff. Once again, many thanks and hope to serve you again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Had 2 weeks at Ocean Maya Royale and could have not been better looked after by Margarita from the Dive It team. Very helpful and lovely lady who brought a smile to everyone she came in contact with. A credit to the Dive It team.

Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 10, 2018

In the course of a week, my partner and I each did 10 dives with Dive It! (20 in total). Dive It! is home to a first-rate team, including: - seasoned and super knowledgeable dive instructors and dive masters (highly recommend Moctezuma to any students...More

1  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, Manager at Dive It!, responded to this reviewResponded 5 weeks ago

Hi Lisa, Many thanks for your kind preference. Is nice to read about your comments. Will be a pleasure to serve you again on further trip to México. I will make sure to submit your comments to Moctezuma, Pancho, Narada and the Staff at Océan...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2018

I booked two excursions with Margarita, one was just my husband and myself we went on a jet ski and snorkeling tour. It was beautiful. The second trip a group of 12 of us booked a catamaran snorkeling tour. They arrived at the hotel as...More

Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, General Manager at Dive It!, responded to this reviewResponded July 4, 2018

Hi Tracy, Many thanks for your kind preference. I'll make sure to submit your comments to Margarita. Hope to see you soon again in Ocean Maya Royale Riviera Maya.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2018

While staying at the Ocean Coral and Turquesa, we went on two excursions with Dive It! First, we went to Cenotes Zapotes with Charlie (Carlos). Charlie was an awesome host and guide. Very knowledgeable and conscientious, and with out group of four, we were all...More

Thank kpgasser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, Gerente at Dive It!, responded to this reviewResponded June 6, 2018

Hi kpgasser, It Is nice to hear that we are doing well. So we are on the right way. I'll take care to forward your comments to Charlie and Lorenzo. They are goog guys and we are proud about them. Many than ks for your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2018 via mobile

First off, I would like to commend Margarita for being such a sweet lady. She works hard, is very friendly, and offers plenty of fun things for us to enjoy. If you don’t even book a trip, at least talk to her when you are...More

Thank juliankidd95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, General Manager at Dive It!, responded to this reviewResponded May 17, 2018

Hi, Many thanks for your Kind preference and I'll make sure to forward your comments to Margarita. Hope to see you here again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2018 via mobile

The service we received from our Margarita was amazing, she is friendly, energetic and fun, we knew she really wanted us to have a great time! The entire crew from the gentleman that took us out on the jet ski to the entire boat crew...More

Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania C, General Manager at Dive It!, responded to this reviewResponded May 17, 2018

Hi Amanda, It is a pity to read about It.. That a mistake stains the image of our good prior service. Unfortunaly the Parasailing service is provided by out property supplier but understand about your feeling. As I mentioned in my email we are working...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2018

Great diving experience. Excellent guide. Also took my 9 year old on the reef snorkelling trip. Again a great experience. Having the DiveIt! shop on the hotel site was a huge bonus. Many thanks to the friendly and knowledgeable team of Obed, Edwin, Ivan and...More

Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2018

Had a good experience diving here. Prices were a little high and no discount for bringing your own equipment (equipment is included in price) 2 tanks$120. 6 tanks $290. All dives were 2 tanks and you stay out for the surface interval. You gear up...More

Thank csully214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
CamNat
June 18, 2018|
AnswerShow all 2 answers
Response from Tania C | Property representative |
Hi, many thanks for contact us. Yes, we are H10 hotels Dive Center and offer whale shark snorkeling. Please, advice date and how many people so we can quote. Thanks again.
0
Votes
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henryislander
February 28, 2018|
Answer
Response from Alex B | Reviewed this property |
It was on the beach of the Ocean Riviera Paradise.
2
Votes
dnvrjeep
November 19, 2017|
AnswerShow all 2 answers
Response from Mana B | Reviewed this property |
$120 for a 2 tank dive when we were there in late October. Includes all equipment
1
Vote