Cenote Chaak Tun
Cenote Chaak Tun
4.5
10:00 AM - 3:00 PM
Monday
10:00 AM - 3:00 PM
Tuesday
10:00 AM - 3:00 PM
Wednesday
10:00 AM - 3:00 PM
Thursday
10:00 AM - 3:00 PM
Friday
10:00 AM - 3:00 PM
Saturday
10:00 AM - 3:00 PM
Sunday
9:00 AM - 1:00 PM
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- Steve W1 contributionCenote Visit & SwimMy wife & I were fortunate enough, by pure chance, to have a private tour of this amazing cave system, led by Mexico’s answer to Bear Grylls - Hulio - a supremely knowledgeable and friendly chap, passionate about his work and the amazing place he has the privilege to show people around. Plus he has a sideline in survival videos on YouTube! Being not overly a massive fan of deep water and enclosed spaces, the sheer beauty and peacefulness of the cenotes helped dispel/ distract you from any fears you may have - that and Hulio’s boundless calmness and enthusiasm. The water was beautiful and crystal clear, enabling us to see the surprising amount of fish, with the ceiling also boasting a number of fruit bats! It was amazing to see the drop offs in the deeper parts of the cenotes, where the water descends into the darkness away from our reach. Truly amazing place and would recommend it to anyone (anyone that can swim that is!) visiting the area.Visited September 2023Traveled as a coupleWritten September 26, 2023
- Sightsee126716295541 contributionAngelo is 5*We visited Chaak Tun today as part of our honeymoon and it was an amazing experience that pushed us out of our comfort zones in the best possible way. Angelo, our guide was a highlight of the tour,he had so many facts and ensured that we got the most out of the trip. He clearly loves his job and made sure we all had a great time.Visited September 2023Traveled as a coupleWritten September 30, 2023
- FrequentFlier6396841 contributionBeto was Amazing!This was an incredible experience, I would highly recommend. We were lucky enough to have the tour all to ourself which made it that much more special. Our tour guide Beto, was amazing. He was extremely knowledgeable about the cenotes, area, wildlife, flora, and history behind the location. His insight to the history of the cenotes and spiritual aspect of them emphasized the beauty and significance of the experience. It was truly a once in a lifetime tour and experience and it wouldn’t have been the same without Beto’s guidance. Cannot wait to do it again whenever we return to the area.Visited October 2023Traveled as a coupleWritten October 8, 2023
- PatOceanside, New York9 contributionsBEST EVER! An incredible cenote experience!We have visited many cenotes over the years. Big ones like Il Kil. Small ones around Playa del Carmen like Dos Ojos. This was by far the best. Our guide, Julian, made it a truly unique experience. We arrived early on a Monday morning and it was just the 3 of us in the tour. We had an opportunity to explore and even experience the caverns in the dark. What an amazing trip! The cab from PDC was about $20. Our driver came back for us, but they would have called us a cab if needed. It was well worth the time and entry fee ($50 each).Visited November 2023Traveled with friendsWritten November 15, 2023
- MishapianoLucerne, Switzerland142 contributionsThank you Lorena, thank you NATUREWe came to the cenote, looking for an experience that would not require traveling to far from Playa Del Carmen. The hotel recommended this place as a cenote that is not too far, but exclusive enough that it is not spoiled yet with throngs of loud tourists. We were extremely pleasantly surprised. The entrance fee is expensive for local standards, but worth it all the way. The lady at the reception was pleasant and articulate. The instructions clear, and in fluent English. The guides were excellent, and thankfully we were assigned Lorena, who was a delight. She’s funny, knowledgeable, and patient with a group of 14 guests, some of them were in their 80s. Not to mention the location, the underground river, the ability to swim in crystal, clear waters, and the beauty of it all. I hope this place can stay the way it is for many centuries to come. If you are chiroptophobic, this is not for you!Visited November 2023Traveled with friendsWritten November 15, 2023
- WISH ALL W1 contributionVery coolAmazing experience. Need to have at least once in life. Another world and thanks my guide - Julian! The best guide :) Very atmospheric, you going back on time and enjoying incredible nature. Unforgettable.Visited December 2023Traveled soloWritten December 4, 2023
- Journey50349199599Columbus, Ohio5 contributionsTransformative ExperienceWhat a transformative experience! To experience thousands of years of natures doing it’s miraculous thing. To be honored to be a part of a Mayan steam tradition, to pause and give thanks to all that our Earth provides for us. Angelo was our guide and he was incredible!! You can tell he loves the land and is passionate to educate guests about nature and traditions. I am changed!Visited December 2023Traveled as a coupleWritten December 27, 2023
- Darcy MBellport, New York6 contributionsFantastic trip!This was an amazing experience! The caves were fabulous and the shaman and sweat lodge were actually life changing! Angelo was our guide throughout the day and could not have been any better, friendlier and more informative! I highly recommend this trip! We are 3 women over 60 years old and we had no issues navigating any part of it.Visited December 2023Traveled with friendsWritten January 1, 2024
- Connor M1 contributionMagical experienceAmazing experience for young teens to able bodied adults. It’s well worth the 2 hours to swim and explore these cenotes. Our guide Angelo was very fun and helpful. He also gave a great explanation of the cenotes geology, history, and biology :)Visited January 2024Traveled with familyWritten January 6, 2024
- Becky CCouncil Bluffs, Iowa1 contributionMust experience!Our guide, Angelo, was knowledgeable, helpful, and the friendliest! The cenote was beautiful and the swim was refreshing, especially after the steam. It was such a blessing to see and experience the beauty of it all. The tequila was the best I've ever tried and the food was delicious. I'll share the stories from our experience always. I would highly recommend everyone give this adventure a try, its very much worth it.Visited January 2024Traveled with familyWritten January 27, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.5
3,572 reviews
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Marriedin06
Alpharetta, GA97 contributions
Jun 2021 • Couples
We got here thinking we could explore on our own but it’s only guided tours. $40/pp is pretty steep but we already took the 45 minute taxi ride so decided to do it.
Very disorganized- after we paid we were given no direction what to do. Tour was starting in 10 minutes and we had to put our stuff in the lockers. Walk all the way over to find out we needed to get a key up front first. You have to leave a room key or passport to get the key. You also have to get shoes, and the guy acted like we were inconveniencing him. The tour was starting without us, and they didn’t bother to wait while we changed into our water shoes and vest.
They said everyone would get a flashlight but only 2 people of the group of 25 actually got. This was a real pain later when you are expected to navigate over rocks in the dark.
The tour guide catered to Spanish speaking guests. He’d translate to English every other sentence. First he took us to a smaller cenote and told everyone to be careful not to step on the stalagmites when getting in, but once you were past the steps it was dark. Going back to why it was a pain that only 2 people had flashlights.
Stayed there for 5 minutes and honestly would have been happy just swimming there the whole time, but then we had to get out and walk across the grounds to get to the other one. Time wasted while they take your pictures in several places outside of the cenote, instead of doing it all when you are in the water.
You had to stay with the group and it got boring quickly, especially when half of what he said he didn’t translate. He also was not good telling you what you were doing next. He says ok everyone this way- then goes in front of the group and you find out you have to walk over huge rocks and small places with very little light. Plus all the people in the group made these tight spaces not very fun and took forever to get to the next spot.
Overall 1.5 hours for the tour.
Cenote was nice, but with so many in the area you should pick one you can explore on your own or with an excursion that wouldn’t go here.
Very disorganized- after we paid we were given no direction what to do. Tour was starting in 10 minutes and we had to put our stuff in the lockers. Walk all the way over to find out we needed to get a key up front first. You have to leave a room key or passport to get the key. You also have to get shoes, and the guy acted like we were inconveniencing him. The tour was starting without us, and they didn’t bother to wait while we changed into our water shoes and vest.
They said everyone would get a flashlight but only 2 people of the group of 25 actually got. This was a real pain later when you are expected to navigate over rocks in the dark.
The tour guide catered to Spanish speaking guests. He’d translate to English every other sentence. First he took us to a smaller cenote and told everyone to be careful not to step on the stalagmites when getting in, but once you were past the steps it was dark. Going back to why it was a pain that only 2 people had flashlights.
Stayed there for 5 minutes and honestly would have been happy just swimming there the whole time, but then we had to get out and walk across the grounds to get to the other one. Time wasted while they take your pictures in several places outside of the cenote, instead of doing it all when you are in the water.
You had to stay with the group and it got boring quickly, especially when half of what he said he didn’t translate. He also was not good telling you what you were doing next. He says ok everyone this way- then goes in front of the group and you find out you have to walk over huge rocks and small places with very little light. Plus all the people in the group made these tight spaces not very fun and took forever to get to the next spot.
Overall 1.5 hours for the tour.
Cenote was nice, but with so many in the area you should pick one you can explore on your own or with an excursion that wouldn’t go here.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela B
Florida23 contributions
Oct 2021 • Couples
the caves & cenotes where super cool, the place is definitely beautiful but saddly we couldn’t enjoy the tour as much cause we felt as it was too fast , felt rushed and we barely got to swim or use our snorkel equipment.
The tour guide tried his best to entertain a very large, obnoxious group of people that took the tour with us who would scream, make sexist and racist jokes interrupting all the time. Definitely that made the rest of the group a bit annoyed and the whole experience less enjoyable :/ we wished the guide would’ve stopped them a bit so the rest of us could come closer or hear the explanations he was giving.
Still not his fault though, but compared to other cenotes we went to ( which included way more things to do, swimming, hikes, food, allowing you to take more pictures, this one felt a bit behind and lacking for the high price) .
The tour guide tried his best to entertain a very large, obnoxious group of people that took the tour with us who would scream, make sexist and racist jokes interrupting all the time. Definitely that made the rest of the group a bit annoyed and the whole experience less enjoyable :/ we wished the guide would’ve stopped them a bit so the rest of us could come closer or hear the explanations he was giving.
Still not his fault though, but compared to other cenotes we went to ( which included way more things to do, swimming, hikes, food, allowing you to take more pictures, this one felt a bit behind and lacking for the high price) .
Written October 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
teresa m
Saint Louis, MO157 contributions
Mar 2020
I enjoyed that there was a tour, the guide was great, picture prices were OK (wish there were more though-pics only taken in one cenote), and lockers available for your small belongings. But, three things bothered me. The price fluctuated from one day to another. Of course the day we came it was even higher and we had a local guide bring us to supposedly get us a fair price. Second, when you come out, you might possibly be covered in bat poop, so an outdoor shower would have been nice. Felt so disgusting heading out like that. Third, I assumed we would be able to stick around and swim, but it's just a tour and that's all. Maybe spent 2 hours total, with 45 minutes of that waiting for the tour guide to start. We had brought a picnic lunch, but this is not a place you can do that.
Written April 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jurjen R
1 contribution
Dec 2022 • Couples
If you’re staying in Playa del Carmen, you definitely should visit the Cenote Chaka Tun. It’s a quarter with the taxi (about 15 dollars). We were guided by Oto in a small group. He told us a lot about the Cenote and it’s stalactites and stalagmites, but also about the trees, fruits, animals. He was really friendly, relaxed and funny. The tour takes about 1,5/2 hours. The price is ok (40 USD per person). There is also someone taking pictures. They are really beautiful, but a bit overpriced if you ask me (20 USD for one photo or 60 USD for all 30 pictures).
Definitely worth it, and a thanks to Oto for sharing his knowledge in a kind way!
Definitely worth it, and a thanks to Oto for sharing his knowledge in a kind way!
Written December 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aeryn L
Pittsburgh, PA27 contributions
Mar 2022
We booked an excursion here through Amstar DMC. It was such an amazing experience. We were the only English speakers in our group, but our guide was excellent at switching between English and Spanish during the tour. He was exceptionally knowledgeable about the cenote and I felt safe the entire time. I would recommend this tour to anyone who is young and physically active-- I could see it being a bit difficult for those with limited mobility. The only downside was that when booking our tour through Amstar, the description indicated that there would be an authentic Mexican buffet following the tour. This was not the case.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
taniacarmona
mexico11 contributions
Dec 2022 • Family
We paid and made reservation online for $800 pesos pp . At arrival they told us that price was $600 since we were locals, but because we made the reservation online they couldn't offer the discount!!
We were a big party of 10 Mexicans, so we ended up paying $2,000 pesos more just because we made the reservation online🤔, doesn't really seems right or fair. They weren't able to help or offer a solution.
The tour was alright, been to others much better caves and tours before to be honest.
Also, The guide just threw us into the water at the first cave without any instructions so we weren't sure what to do or where to go, we were waiting for him inside the cold water for a while but he wasn't coming, so I had to come back to look for him and ask what was going on. He was sitting outside and just said "oh that's all, just swim a little here and come out" 🙄 so I had to go back in to tell everyone to come back and out.
Wouldn't recommend sorryđź‘Ž
We were a big party of 10 Mexicans, so we ended up paying $2,000 pesos more just because we made the reservation online🤔, doesn't really seems right or fair. They weren't able to help or offer a solution.
The tour was alright, been to others much better caves and tours before to be honest.
Also, The guide just threw us into the water at the first cave without any instructions so we weren't sure what to do or where to go, we were waiting for him inside the cold water for a while but he wasn't coming, so I had to come back to look for him and ask what was going on. He was sitting outside and just said "oh that's all, just swim a little here and come out" 🙄 so I had to go back in to tell everyone to come back and out.
Wouldn't recommend sorryđź‘Ž
Written December 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynda H
Davie, FL239 contributions
Mar 2020 • Solo
I had my tour with Ricky. He was very friendly and informative regarding the cenote and Mayan traditions. I was supplied with shoes, flashlight, life vest snorkle,mask and wet suite for the tour. Tour is about 1 hr and 40 mins. You go to 2 cenotes. There is also a crew taking pictures while you tour and you have the option of purchasing the photos for $30 (US). You can get to swim for a while see the fish and bats in the cave. So worth it!
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
foodie902
Palm Coast, FL55 contributions
Apr 2022 • Couples
We did the cenote snorkel and Mayan cleansing ritual as a cruise excursion. Our guide, Abel was fantastic! He gave excellent explanations about the underground caves and the healing ritual, and kept the group moving smoothly. He was so patient and caring for a woman in our group who was afraid to swim in the caves- he lead her through and made her feel secure enough to enjoy the experience fully. Our Shaman, Eric was wonderful and the experience of being inside the steam hut was so interesting. The lunch afterward was one of the best meals we had on our cruise.
We cannot recommend this activity any higher!!
We cannot recommend this activity any higher!!
Written April 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Right Of Center Hippie
Yuma, AZ5 contributions
Mar 2021
The cenote tour was a wonderful experience. Our tour guide provided a great history of the cenote and the passageways that are attached to the cenote. Would not recommend if you are claustrophobic; as some of the passageways are tight and have low ceilings. Additionally, if you have a small child (under 5) I would also not recommend it; as this is not your typical cenote (one with an open ceiling) as most of the tour you are wading through the underground cavern.
Overall the cenote is beautiful. Water is cool but bearable.
Overall the cenote is beautiful. Water is cool but bearable.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
weka
Berlin, Germany37 contributions
Dec 2023 • Family
ICE cold and totally and 100% tourism stuff instead of the always and ongoing mentioned environmental protection.
Even if me made a reservation on our own and drive their by scooter to avoid commercial tours it doesn’t help.
The guides always mention that the price per person of 50$/person or 850 pesos is so high to protect the cenotes.
Unfortunately the guides touches the stalagmite/stalagmites also take leaves from the trees to show the lemon smell as it’s not allowed to make pictures or have stuff with you to avoid to disturb the bats (you can imagine they take nearly the half time pictures in the cenotes to sell them afterwards)
The kids of the group aswell the adults were very cold as the only have you shoes and a diving glace but no Neopren suite.
At the end they offer local tequila tasting (the best in Mexico and nowhere to buy - but for sure you can buy it there)…….
15$ would be enough and worth it for a small tourist tour..
Even if me made a reservation on our own and drive their by scooter to avoid commercial tours it doesn’t help.
The guides always mention that the price per person of 50$/person or 850 pesos is so high to protect the cenotes.
Unfortunately the guides touches the stalagmite/stalagmites also take leaves from the trees to show the lemon smell as it’s not allowed to make pictures or have stuff with you to avoid to disturb the bats (you can imagine they take nearly the half time pictures in the cenotes to sell them afterwards)
The kids of the group aswell the adults were very cold as the only have you shoes and a diving glace but no Neopren suite.
At the end they offer local tequila tasting (the best in Mexico and nowhere to buy - but for sure you can buy it there)…….
15$ would be enough and worth it for a small tourist tour..
Written December 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a booking via the website a couple of days ago. I have still not received a confirmation email or details of our pickup time. Our booking is for tomorrow morning. Please advise.
Written August 13, 2024
Anybody experience with Rio Secreto and Cenote Chaak Tun? Is it comparable or which one is better?
Written April 14, 2024
It is comparable but Rio Secreto is bigger and more touristic and more ptrofessional. But both nice.
Written June 19, 2024
gracielapauletti
Ensenada, Argentina
Hola, somos un matrimonio grande mi esposo 72 yo 68 no sabemos nadar, pero estamos en forma. La podrĂamos hacer? Gracias.
Written June 1, 2023
Is it worth to buy the excursion through the cruise or privately? And my nephew is 5 years old is this excursion ideal and safe for him..He does swim well..
Written June 21, 2022
We went to this Cenote privately, it was very inexpensive to take a taxi there from PDC and we paid on sight (we did make reservations online the day before). As others have said, it's required to wear a very tight fitting life jacket that keeps your head a float. There is really not much swimming. But you do have to feel comfortable in a cave and sometimes dark. It's cool, they give everyone an underwater flashlight, you wear ~ your wrist. Tis a fun family adventure, also to learn about the jungle.
Written June 23, 2022
Our office is coming to Mexico on a cruise May 27 through June 1st. Is it okay to get private transportation to come to you instead of booking this through the cruise line? What do you recommend and why?
Respectfully,
Shane Mullen
Written May 4, 2022
Is this activity doable for someone who can’t swim?
Written January 30, 2022
Interested in doing tour of just this cenote, where or how can we book?
Written April 24, 2021
Can someone that doesn’t know how to swim be able to go into the cenote?
Written January 25, 2021
Yes, usually using a floating vest is mandatory in these kind of places so, there you have it.
Written February 2, 2021
Se puede que el tour nos recoja en un hotel, y nos deje por la tarde en otro?
Written June 12, 2020
Sie mĂĽssen mit einem Taxi fahren - diese Cenote ist nicht im Programm.
Written June 26, 2020
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