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Cenote Chaak Tun

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Address: Av. Juarez North | About 4 miles from the beach, Playa del Carmen, Mexico
Phone Number: 9841763796
Website
Book In Advance
More Info
$30.00*
and up
Cenote Chaak Tun Tour in Playa del Carmen
More Info
$90.00*
and up
Underwater World Reef and Cave Snorkel Tour

TripAdvisor Reviewer Highlights

Read all 1,430 reviews
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  • 566
    Excellent
  • 144
    Very good
  • 21
    Average
  • 8
    Poor
  • 10
    Terrible
Best shore excursion.

This is the second time my wife and I have visitited Chaak Tun. Both times we were amazed by the beauty of the area. The tour takes approximately 3-5 hours. The guides are very... read more

5 of 5 starsReviewed 2 days ago
Nathen B
,
Dubach, Louisiana
via mobile
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1,430 Reviews from our TripAdvisor Community

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Showing 749: English reviews
Dubach, Louisiana
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is the second time my wife and I have visitited Chaak Tun. Both times we were amazed by the beauty of the area. The tour takes approximately 3-5 hours. The guides are very kind and respectful and do speak English very well. An authentic Mayan lunch was served during our tour. Modern facilities (bathrooms) are provided and it looked... More 

Helpful?
Thank Nathen B
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything about this was amazing. The guide was very informative not only about the tour, but about what times and locations we needed to be at in order to return to our ship. He made sure we all understood directions and safety before entering the caves. Once inside he stopped and made sure to check on everyone periodically to see... More 

Helpful?
Thank bigmommaghb
Whittier, California
Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed 1 week ago

Cool trip through 2 underground caverns. Swimming/wading through the refreshing waters is a great plus to combat the humidity outside. Our guide was highly knowledgeable and entertaining. Lunch served below ground was tasty. Also, they supply water shoes, life vests, and flashlights.

Helpful?
Thank MissLomenzo
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It is an amazing site! The food is good not great. It is very hard to read the menu because of lack of light, it would be a great help if the waiters had flashlights. It was extremely warm, they have fans all around but it is still very warm when the weather outside is so hot and humid.

Helpful?
Thank binky016
Level Contributor
4 reviews
3 attraction reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is an experience I will never forget! Your in the middle of the hot jungle and exploring these caverns is cool and refreshing! They will provide water shoes, snorkeling gear and a locker (or you can bring your own) you don't have to be a strong swimmer because there are life vests as well! I recommend you bring an... More 

Helpful?
Thank janese g
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We visited Chaak Tun for an afternoon while in Playa del Carmen. It is very close to the beach resorts and a wonderful way to escape the heat of the day. Our tour guide was Mario and he was wonderful. He accommodated English and Spanish-speaking guests and shared some great stories about the history of the cenote. We did not... More 

Helpful?
Thank Peggy_Kelsey
Guatemala City, Guatemala
Level Contributor
20 reviews
8 attraction reviews
5 of 5 stars Reviewed 2 weeks ago

you need to visit as many cenotes as you can for a once in a lifetime experience... each is different and worth taking a look

Helpful?
Thank Jcquan
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked a tour here as part of our trip. The cenotes were amazing and the guide very knowledgeable. However I give only 3 stars as they didn't provide any pick up information from our hotel and we were waiting 2 hours and ended up catching a can. Also more information re : photography options would have been appreciated

Helpful?
Thank Hayley B
Anaheim, California
Level Contributor
75 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came in late and we were the last tour of the day. We did a tour with Abel and he was very hands on and a very nice guy. He showed us around the caves and explained everything in great detail. I feel like it was a short tour because we were the last group to go that day... More 

Helpful?
1 Thank Andrew Y
Scottsdale, Arizona
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a cab (highly discouraged by our resort personnel because I believe they wanted us to invest in their day pacakages). It was so worth it to be away from the resort and people and rudeness. This place is peaceful, beautiful, simple. We really enjoyed swimming in this amazing water with flashlights, exploring a really really beautiful underground world.

Helpful?
Thank smak382

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  • Is there a restaurant or café onsite?