Riviera Adventours
Riviera Adventours
5
Scuba & Snorkelling • Historical & Heritage Tours • Private Tours • Dolphin & Whale Watching • Nature & Wildlife Tours
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9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
Full view

About
Rejuvenate your body, clear your mind and lift your spirit when you reconnect with your senses while you join us as we explore the waters and jungle of the Riviera Maya. In which ever expedition you choose, you will have the opportunity to de-stress, reconnect with your senses and get into your element - it will be an experience of a lifetime that you will never forget! With over (31) years experience exploring the Yucatan Peninsula, our expeditions will give you the opportunity to get to know the wonderful Riviera Maya on a personal basis. We are a local small family business. We offer you private and or small group Expeditions. Our tours are a more rewarding and personal experience, including Small and/or Personal tours which include Swimming with the Turtles; swimming in a beautiful Natural Aquarium amongst a large variety of Tropical fish; a trip into the mysterious Mineral filled depths of one of the World's Largest Underground River and Cave Systems, Snorkeling in the Mesoamerican Coral Reef; visiting the ancient mystical and awe inspiring Tulum, Coba, Chichen Itza and Ek Balam Mayan ruins; or snorkel amongst the Whale Sharks for a surreal, once in a lifetime experience; immerse yourself within the peaceful and tranquil serenity of the Sian Ka'an Biosphere or visit the Flamingos at Rio Lagartos. All of our Expeditions include a minimum of four locations each (Most others are two locations for the same price), Fruit, Coffee and a Pastry in the morning, Snacks, Cold Beer, Water, Juice, Soft Drinks throughout the day, Lunch and Round-trip Air-conditioned Transportation and top notch dive quality snorkel equipment. Most of our tours include a (4) course meal at the World Famous “Oscar & Lalo Restaurant, Bar & Grill”. We can also provide you with a private or custom expedition for any of our tours and activities. We look forward to sharing this beautiful paradise with you and having an other Amazing day! Relax and let us be your guide!
Playa del Carmen, Quintana Roo, Mexico
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
810 reviews
Excellent
792
Very good
13
Average
4
Poor
0
Terrible
1
Beth G
16 contributions
Nov 2022
Sometimes you meet someone and your life is forever positively changed, perhaps because of their bubbly energy, the passion they have for what they do, and mostly for how they treat you and how you feel when you are around them. Virginia is that person to our family of 8, as we ate at Oscar and Lalo's, and we were quickly drawn to her high energy and truly listening to what we wanted to experience while in Mexico. Virginia customized a day of true adventure in visiting the Mayan ruins, visiting a private cave, snorkeling (the first time for 6 of us- she was so very patient with us) and she and her staff prepared a beautiful and tasty four-course meal, all the while having packed and prepared healthy snacks for us for the day. She speaks amazing Espanol and English! We plan on returning to see Virginia and her amazing staff to create more adventours!!
Written November 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
egwaterboy
Tacoma, WA10 contributions
Apr 2021
Our first excursion with Riviera Adventours was so impressive we booked another just two days later. Virginia was an incredible communicator and she was able to customize our private tour to meet the needs of our family of six while ensuring that we got to see things most won't. I don't know how they do it, but much of the trip made us feel like we were the only people there. Our guides Mara and Pablo were kind, funny, well informed, excellent communicators, and made each of the trips so much better just by their kind and caring approach. Anyone going to Tulum owes it to themselves to spend time on a tour with this team. Five stars all around!
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shelby C
Miami Beach, FL2 contributions
Aug 2020 • Friends
Virginia is amazing!!! She made our trip special in so many ways!! She recommended a few different excursions she thought would suit our group, and each day exceeded our expectations. The excursions she brought us to we’re next level. Having visited tulum multiple times I thought I had seen it all and boy was I wrong! Virginia and her staff were so hospitable and foresaw all of our needs. She has the sweetest personality and brought us a lot of laughter and smiles. My favorite part of doing tours with Virginia were her animal calls In the jungle...and the animals answered back every time! I swear she is Jungle Jane! Her expertise and personality really made our trip. Thanks Virginia!! xoxo- Shelby
Written August 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melissa K
2 contributions
Mar 2020
Our day with Virginia was the highlight of our trip to the Mayan Riviera. She was extremely warm and engaging and put a lot of effort into making sure out excursion was a good fit for everyone in our family - this is not a one size fits all excursion operation. We had planned to snorkel on the reef, but we had 2 young novice snorkelers with us, and weather did not cooperate. Virginia had a back up plan (and I think a back up to the back up plan) to make sure our family had an amazing day. Our day ended with a meal at Oscar and Lalo's - that was by far the best meal we had during our entire trip. Virginia also took the time to take my daughters on a tour of the coconut plantation and, when she learned my youngest daughter aspires to be a chef, she introduced her to the cooking staff and let her observe a working kitchen (safely out of the way). I really can't say enough good things about our experience with Riviera Adventours and Virginia in particular.
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shugara
London, Canada3 contributions
Jan 2020
We had an amazing tour with Virginia and Pedro last week. We've toured with Riviera Adventours before and always feel like family when we come back.
We were traveling with a 7yo and 9yo who are strong swimmers but first time snorkellers. Virginia was super patient and helpful to help them build confidence. The tour was one of our family all time highlights. So exciting to see the kids experience snorkelling for the first time. I know I would not have had the patience and skill to help the kids advance as far as they did in just one trip!
We requested a custom tour via email and this was so easy, it was the least stressful part of our trip. The cost was very reasonable and the experience was exceptionally.
I was hesitant to snorkel to a cave, mangroves or a cenote but felt super safe and cannot believe how colourful and full of life these majestic places were. So happy we explored these "new to us" environments. So beautiful and this company has a strong focus on environmental education and protection. We learned lots about medicinal plants and how to minimize our impact on the marine life in the areas we visited.
Virginia was flexible to adjust our tour as needed so we never felt like we were shuffled around or fighting the crowds. Most sights we had all to ourselves!
Highly recommended this company. Simply, let Virginia look what you are looking for and she and her team will make it happen. Happy travels!
We were traveling with a 7yo and 9yo who are strong swimmers but first time snorkellers. Virginia was super patient and helpful to help them build confidence. The tour was one of our family all time highlights. So exciting to see the kids experience snorkelling for the first time. I know I would not have had the patience and skill to help the kids advance as far as they did in just one trip!
We requested a custom tour via email and this was so easy, it was the least stressful part of our trip. The cost was very reasonable and the experience was exceptionally.
I was hesitant to snorkel to a cave, mangroves or a cenote but felt super safe and cannot believe how colourful and full of life these majestic places were. So happy we explored these "new to us" environments. So beautiful and this company has a strong focus on environmental education and protection. We learned lots about medicinal plants and how to minimize our impact on the marine life in the areas we visited.
Virginia was flexible to adjust our tour as needed so we never felt like we were shuffled around or fighting the crowds. Most sights we had all to ourselves!
Highly recommended this company. Simply, let Virginia look what you are looking for and she and her team will make it happen. Happy travels!
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaylinemma
9 contributions
Aug 2020 • Family
Wow wow and wow. If you’re looking for a tour please stop here and book it. This has to be probably one of the most incredible experience of my life.
Weeks prior to even arriving to Mexico, I was in constant communication with Virginia. If I had any questions or concerns she replied quickly and answered my questions. By the time I landed to Mexico I was happy and confident about the tour because of Virginia and all of her attentiveness to our questions and concerns prior to arriving.
Day of the tour, my group and I were picked up at Tulum and kindly greeted by our amazing driver Julio. Refreshments, coffee, and snacks were all provided for us. Virginia was there as well and walked us through on what to expect. She and Julio were a delight through the entire ride to the dock.
The tour:
I saw about 4-5 whale sharks and Manta rays during my swim time. It was an unbelievable experience. Miguel, our water guide, took photos for us using our equipment. We all had the amazing opportunity to see some beautiful whale sharks. The crew on board made it their absolute mission to make sure we had the opportunity to see whale sharks up close and personal. We stopped at Isla Mujeres right after (gorgeous) and ate some delicious food prepped and served by Virginia and her crew.
Unfortunately my group and I became very sea sick on the boat during our tour. Virginia was an angel and took care of us all. She made sure our phones, cameras and other belongings were kept safe. She provided us with electrolyte refreshments to keep us hydrated but most importantly she made herself emotionally available to care for us and support us through our tour. If it weren’t for her and her empathy and kindness I don’t think I would’ve been able to have such a wonderful experience.
If I can give more stars I would. My group and I were treated like family. We saw beautiful whale sharks, and we were welcomed with kindness. Overall, we had an absolutely beautiful experience. I will always remember my time with Riviera Adventours. I cannot recommend them enough.
Thank you Virginia for making our day as perfect as it was. We will always appreciate the beautiful human that you are and were to us.
Weeks prior to even arriving to Mexico, I was in constant communication with Virginia. If I had any questions or concerns she replied quickly and answered my questions. By the time I landed to Mexico I was happy and confident about the tour because of Virginia and all of her attentiveness to our questions and concerns prior to arriving.
Day of the tour, my group and I were picked up at Tulum and kindly greeted by our amazing driver Julio. Refreshments, coffee, and snacks were all provided for us. Virginia was there as well and walked us through on what to expect. She and Julio were a delight through the entire ride to the dock.
The tour:
I saw about 4-5 whale sharks and Manta rays during my swim time. It was an unbelievable experience. Miguel, our water guide, took photos for us using our equipment. We all had the amazing opportunity to see some beautiful whale sharks. The crew on board made it their absolute mission to make sure we had the opportunity to see whale sharks up close and personal. We stopped at Isla Mujeres right after (gorgeous) and ate some delicious food prepped and served by Virginia and her crew.
Unfortunately my group and I became very sea sick on the boat during our tour. Virginia was an angel and took care of us all. She made sure our phones, cameras and other belongings were kept safe. She provided us with electrolyte refreshments to keep us hydrated but most importantly she made herself emotionally available to care for us and support us through our tour. If it weren’t for her and her empathy and kindness I don’t think I would’ve been able to have such a wonderful experience.
If I can give more stars I would. My group and I were treated like family. We saw beautiful whale sharks, and we were welcomed with kindness. Overall, we had an absolutely beautiful experience. I will always remember my time with Riviera Adventours. I cannot recommend them enough.
Thank you Virginia for making our day as perfect as it was. We will always appreciate the beautiful human that you are and were to us.
Written August 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brandon Rivera
Sanford, FL1 contribution
Aug 2020 • Family
Omg where do I start, this tour was amazing!!!! Got to swim with manta rays and a whale sharks. Virginia made the experience even more magical she is such a caring loving human being made sure we all were ok and having a good time we were picked up and drop off and provided with great lunch. I Highly recommend it. You wouldn’t regret it one bit I cannot wait to go back and do it again! Words can’t even explain how amazing this experience was and how amazing Virginia is.
Written August 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Martha C
Morgan Hill, CA5 contributions
Jul 2020 • Family
Best tour ever!! Riviera Adventours is the only tour company my family and I use when coming to Mexico. From the beginning of the tour to the end of the tour it was amazing, the tour was very organized, safe, and incredibly fun. The snorkeling tour and zip line tour were the highlights of my trip!
Written July 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NonY13
Brooklyn, NY11 contributions
Aug 2020 • Family
We booked Virginia for the swimming with whale sharks. She was truly and Angel. Received us with breakfast and homemade organic juice. She took her time to explain what would happen during our trip. Went over safety equipment. As a non swimmer I was nervous, but Virginia dove in with me, helped me survive the first few minutes of my panic moment in the water 🤣 and next thing you know I'm surrounded by whale sharks and manta rays. She took amazing videos. She took great care of my family and I. If you have little or no experience please book Virginia.
Written August 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Voyager632334
2 contributions
Aug 2020 • Friends
Virginia and her team were the best part of my experience in Mexico. She took us on so many excursions. Cenotes, caves, ruins and deep into the jungle for the Temezcal. Her bubbly personality and admirable patience sets her apart from the rest. We will definitely be coming back and seeing her!
Written August 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
allysam67
Norfolk, UK3 contributions
Hi, we are travelling to Riviera Maya on 9th of February for 2 weeks and would love to swim with the whale sharks. Is this the wrong time of year to see them ?
sagitar1
4 contributions
Hi, Whale Shark Season is from June 17 to September 17. This is the only time we are allowed to Snorkel with them.
Mia
24 contributions
Hi, We are going to playa del carment in this December and next April :-) 2 adults and 2 kids (who are best freinds almost 12). We are considering to choose between Extreme Expedition and Snorkel Expedition. What are you recommending for 2 teenage girls? They have a lot of snorkeling exprience ( in Mexico,Bahama, Tortola, Honduras etc), Extreme and Snorkel both option look really great,so I cant decide. Please help!
LobeyTravels
Toronto, Canada7 contributions
I am having trouble getting any response from this tour company. Is this a common experience? I've tried to be in touch four time in the past two weeks to ask about a tour. Is there a way to communicate that is more efficient than the customer service email address?
sagitar1
4 contributions
Hi Sarah, This is Virginia. I responded to all your emails, but for some reason, my email got bounced and you did not receive them. So sorry, we do not know what happened. We are so glad you finally were able to receive our email ;-). Maybe the original email account you sent us had high security on. We are so happy to see you soon. Lots of Hugs! Virginia & Team!
anth4387
Darlington, UK41 contributions
What are the most memorable excursions? Is it the same price to book when we there in September the same as booking online? I don’t know if going to Xcaret park or to have a biggie ride through the jungle. Or something totally different
sagitar1
4 contributions
In September we have Whale Shark Season! So if you want to do something amazing that's the tour to do! Or you can check out our Extreme Expedition! Xcaret has an amazing night show so I would for sure see that!
sheilall5
Albany, OR
Can you swim with Dolphins there as I did in Cancun?
Audra S
West Chester, PA2 contributions
I didn’t see any dolphins. They had swim with the sharks and sea turtles. We actually signed up to swim with the sea turtles, but they weren’t in the area so we got our money back. Disappointing, but we still had a blast.
pingle
nyc77 contributions
How far in advance should we book a tour? We'll be there Dec 20-24. What recommendations do you have for us - we'll be traveling with our 5 year old who is not a strong swimmer.
Thank you!
sagitar1
4 contributions
Hi, We highly recommend you book as soon as possible as you are coming during the busy season and we may be sold out when you arrive, if you do not book ahead of time.
Ariel A
3 contributions
¿Hay alguna otra empresa que se dedique a lo mismo y que no discrimine a los que no sabemos inglés y tenga su página en español? Saludos
oscarandlalos
Tulum, Mexico
Lo sentimos mucho. Nuestro web master está arreglando nuestra traducción al español. Por alguna razón deja de funcionar. Por favor envíenos un correo electrónico en español y podríamos responder con cualquier pregunta que tenga.
Buf
Palm Coast, FL1 contribution
How long a drive is it if you are picked up in Tulum to get to the departure point for whale shark excursion?
Erin B
Glasgow, KY9 contributions
I'm not sure because we didn't do the whale shark excursion so I'm not sure where they go to do the tour, but I'm sure if you are in Tulum, it shouldn't be no more than 30 or 45 min.
CMelendi
36 contributions
what time of year can you swim with the whale sharks?
Erin B
Glasgow, KY9 contributions
I'm not sure because we did not go on this tour! But if you email the lady from Riviera Adventours she will gladly answer your questions! She was very prompt about answering emails! I emailed her several times with tons of questions and usually replied within the day!