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Address: Playa del Carmen 77750, Mexico
Phone Number: +52 1 984 134 4882
Website
Today
7:00 am - 4:00 pm
Open now
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Hours:
Mon - Sat 7:00 am - 4:00 pm
Recommended length of visit: More than 3 hours
Description:

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and...

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety.

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TripAdvisor Reviewer Highlights

Read all 956 reviews
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  • 917
    Excellent
  • 10
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
Absolutely fabulous, the most incredible experience

We did the Chichen Itza trip. Roberto was our guide and it was truly outstanding. We were picked up at 7am and that made a huge difference it meant we were leaving as most of the... read more

5 of 5 starsReviewed 3 days ago
Gretchen W
via mobile

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956 Reviews from our TripAdvisor Community

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Showing 931: English reviews
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We did the Chichen Itza trip. Roberto was our guide and it was truly outstanding. We were picked up at 7am and that made a huge difference it meant we were leaving as most of the huge touts arrived. Roberto was so knowledgeable and did a great job of taking photos of us with our camera which means we have... More 

Helpful?
1 Thank Gretchen W
Hoboken, New Jersey
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time doing Your Private Tour with Jay when we were in Playa Del Carmen a few weeks ago. He and his team are absolutely wonderful. Flavio was an amazing guide with tons of knowledge about each area we visited. This time around we brought another couple with us and they could not have enjoyed the day... More 

Helpful?
2 Thank Melissa F
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had such a great excursion. Jay and Sonia were the best tour guides. They picked us on time from the hotel and we went to Tulum. Going early was excellent because there weren't as many people there. They told us all about the Mayan Culture, and then took us to the Dos Ojos Cenote, which was incredible. The bat... More 

Helpful?
1 Thank Msarmiento
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We purchased a private tour for my wife and me to visit Chichen Itza and the cenotes during our stay in Playa del carmen last weekend. I contacted them online and had booked the trip in advance. Every part of the trip was timed and executed well by our cheerful guide, Roberto and Freddie Mercury look alike driver, Gabriel! The... More 

Helpful?
1 Thank Saibal S
Wadsworth, Illinois
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was one of the best tours I have ever taken!!! I had taken the tour with my mom, who will be 70 this year and has a bad leg. That said we were treated like royalty !! We were picked up just before 7am for Chichen Itza and Cenote tour. Our tour guide was Roberto and our driver was... More 

Helpful?
Thank bkehilty
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really can't say enough good things about our tour experience! First of all, everyone else who was supposed to go out on our whale shark excursion (unrelated to us), cancelled. Despite the other cancellations, Jay kept his word and picked us up for our tour on time. My mom and I were the only people on the boat for... More 

Helpful?
2 Thank Elizabeth H
London, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2016

I did the Chichen Iza and Cenote tour with my Wife and our five year old Son in August. We were picked up by our guide Roberto and our driver for the day right on time and in a comfortable minibus. We were able to get to Chichen Iza before the large groups arrived and on the journey Roberto gave... More 

Helpful?
1 Thank Mark832013
London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016

We booked the Basic Tour plus the zip line whilst in Akumal and it was one of the greatest days of our holiday! The tour was for myself, my husband and our 5 years old son Leo and we were accompanied throughout the day by Jay & Melissa. We started by visiting the Mayan ruins in Tulum. It was very... More 

Helpful?
1 Thank chiaraginty
Maywood, New Jersey
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2016

I booked Your Private Tour for myself, my husband and my 9-year-old daughter. This tour company is WORTH THE MONEY. I am from the NYC metropolitan area and have high expectations of getting what I paid for. This tour company did not disappoint. They were prompt at our hotel the morning of our tour. In fact, we left a little... More 

Helpful?
3 Thank tlimido
Houston, Texas
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

I did not actually book a tour so I cannot speak for that but when inquiring Jay was very honest about my best options which was not through Your Private Tour. Great service and extremely quick reply. When we return when our kids are older we will definitely book with them.

Helpful?
2 Thank Vicsie

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?