My Quest Concierge Private Tours

My Quest Concierge Private Tours

My Quest Concierge Private Tours
5
Taxis & Shuttles • Private Tours
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7:00 AM - 8:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Sunday
7:00 AM - 8:00 PM
About
We are LOCAL EXPERTS organizing private tours & NON-COMERCIAL EXPERIENCES in Playa del Carmen, Cancun, the Riviera Maya and Tulum.
Playa del Carmen, Quintana Roo, Mexico

Awards
Travelers' Choice
2022
Tours and Tickets by My Quest Concierge Private Tours
Bus Tours
6+ hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$245.00
per adult
Bus Tours
6 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$170.00
per adult
Adventure Tours
6 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$170.00
per adult
Bus Tours
6+ hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$300.00
per adult
Bus Tours
5 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$190.00
per adult
Travelers talk about
(7 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
1,834 reviews
Excellent
1,832
Very good
2
Average
0
Poor
0
Terrible
0

brandon k
1 contribution
Dec 2022 • Couples
We had the best time with Gerry! The tour started at Chichin Itza, where we were glad to be there early when it opened and skip the lines with our prepurchased tickets included in the package. This meant we also beat the heat and crowds by being in and out early. Gerry was well versed on the site and proved to be a great guide. We feel we got so much more out of the experience with his expertise and guidance. Next stop was a Mayan restaurant called Palladar, and we feasted on the items Gerry recommended. We were so impressed and everything was delicious. Finally we finished our tour visiting the cenote. We made great time getting there and basically had it to ourselves before the crowds. So refreshing and beautiful, and we loved the activities there. The entire tour and during transit , Gerry was a wealth of knowledge and answered every question we had. It was great to get to know him, learn about the local history and culture.
Written December 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brian I
2 contributions
Feb 2022
Making the decision to use My Quest Concierge service was one of the best decisions we made in planning our Cancun trip and touring Chichen Itza. Considering the cost of transportation, toll fees, entrance fees and our own expert tour guide the price cannot be beat. Our tour guide picked us up at the Puerto Juarez ferry on time. Arnie was friendly, a great conversationalist, knowledgeable about Cancun and Mexico, excellent Mayan historian, and practiced COVID precautions at all times. The tour of Chichen Itza was perfect. Arnie passed on so much information to us (much needed to know what you are looking at while seeing one of the wonders of the world). He guided us through the site but we were also able to take our time soaking everything in and take pictures. After the tour, for our lunch he chose the perfect restaurant for us according to our dietary preferences. Through the whole day, including spending time at the cenote, our day felt unhurried and enjoyable. It was a perfect day and we owe it much to Arnie and we highly recommend My Quest Concierge Private Tour of Chichen Itza to anyone.
Written February 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

pkgaydon
Coventry, UK9 contributions
Jul 2022 • Couples
We booked a private tour of Tulum, Taak Bi Ha Cenote and swimming with turtles, and later added an airport transfer to the end of the trip. Booking was incredibly easy, they adjusted what they had on their website to suit what we wanted from the day, and everyone was friendly and communicative, even when we needed to reschedule our day due to illness. Manuel led our private tour and he was an incredibly personable and informative guide who made us feel safe and looked after, and the hours flew by. We thoroughly enjoyed ourselves and couldn't recommend this company highly enough - worth every penny!
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

hstoeger7
2 contributions
Jul 2022 • Couples
My husband and I did the Turtle and Tulum private tour, this was bt far one of the best tour experiences we have had traveling, and worth every penny. Our tour guide Alejandro was fantastic. He took the time to get to know us and asked what we wanted out of the tour to make sure that we were getting the experience we hoped for. He was extremely knowledgeable of the area and pointed out various points of interest and gave information and history about each. Everything was extremely easy, and Alejandro had everything we needed ready to go. We met up with Oscar at the turtle preserve who showed us around the area, but also let us just explore on our own and spend more time when reef or turtle caught our eye. After snorkeling we went to Tulum where we met up with our guide Joel, who was wonderful and fantastic to have a guide who had a connection to the Mayan culture and area. Joel was so informative and my husband and I left feeling like we had learned so much. Alejandro also made sure we properly prepared with umbrellas and water which came in handy when torential downpour moved through at start of tour and for shade later on. Fernanda was fantastic in organizing and making sure we had all the info with times, name of guide, and things we would need the day prior. Honestly this was one of the best organized and easiest tours we have done and everyone we met was fantastic and made for a special adventure. I cannot recommend a tour through My Quest Concierge enough.
Written July 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jodyn255
14 contributions
Dec 2022 • Couples
Jean Paul was prompt, friendly, knowledgeable and provided us with an amazing memory. This IS THE TOUR to spend the extra $$ on. Early pick up to avoid heat of the day as well as the crowds. He gave us the inside story of the culture of Chichen Itza, a great local authentic Mexican restaurant and beautiful Cenote stop to cool off and take in the beauty. Highly recommend +++++
Written December 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nathan C
1 contribution
Nov 2022 • Couples
My Quest was amazing in every respect! We did the Chichen Itza and Cenote private tour, and I cannot recommend it enough. We were picked up at our hotel in Cancun by Professor Juan, who drove us to Chichen Itza, a cenote, and Valladolid. As a professor who has written several books on the Mayan civilization, Juan was so knowledgeable, telling us all about Chichen Itza and Mayan culture on the way. When we got to Chichen Itza, I felt like we could really appreciate what we were seeing as Juan explained different aspects of the site that tourists typically miss when on their own or on a larger tour. Juan also took the time to figure out what we wanted to see most and prioritized the sites we wanted to see. After Chichen Itza, we swam in a cenote, and after, had lunch in Valladolid. Juan called ahead and the restaurant had our lunch hot and waiting for us!

I wouldn’t change a thing. My Quest and their tour guides are the best of the best. I would recommend this tour for anyone who really wants to understand the sites that they are seeing and get immersed in the local culture.
Written November 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JoshuaTS
New York City, NY3 contributions
Nov 2022 • Couples
Me and my girlfriend had our tour with the legend that is Jose Manuel. The night before our tour my girlfriend picked up an injury rolling her ankle in a pothole and they even had a wheelchair available (luckily we did not need it). Jose was extremely personable and kept us entertained with his stories and knowledge of the local area. We arrived at Chichen Itza early which I would definitely recommend to beat the crowds and the heat. The tour was amazing with Jose explaining everything in great detail.

Following the tour of the site we moved on to the local town for a traditional Mexican lunch. We trusted Jose to order for us and we had an amazing feast of local delicacies. I would definitely recommend the enchiladas in green sauce and home made tacos with the spicy sauce.

Following lunch we waddled back to the car and on to our final destination. We had a choice of two cenotes and opted for the open top Oxman cenote. It wasn’t too busy and we spent some time jumping in the beautiful water off the rope swing which was very refreshing after all the adventures.

We the made our way back to Tulum. Overall we couldn’t have asked for a better tour and would definitely recommend this company and Manuel to anyone looking around. He was super friendly and engaging all day and looked after us with plenty of refreshments.
Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Owen C
1 contribution
Jan 2023 • Couples
Manuel our private tour guide was incredible felt very comfortable from the moment we was picked up. We arrived at the turtle swimming experience before the crowds, his local knowledge and local connections allowed us to get a first class service throughout our day. Carlos our turtle guide was fantastic amazing photos and videos of the turtles and other sea wildlife.
We also stopped by the Tulum ruins which was really interesting and get a grips with the local culture and history, Mabel’s knowledge was superb and made us feel very connected.
After this we went to a Cenote and swam through the caves guided by Manuel, a really exciting and beautiful experience. Manuel offered water, support, photos and overall was very friendly throughout he made this day one to not forget. Highly recommend this company and Manuel it was a pleasure to do all these wonderful things. Thank you again!
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Aaron Irvin
3 contributions
Nov 2022 • Couples
We had a wonderful time. Miguel was very kind and knowledgeable and anticipated our every need. He got us to each of the stops at the best time to avoid crowds and was able to explain them very clearly, and the lunch in Valladolid was fabulous, even for my vegetarian wife. We would highly recommend this tour.
Written November 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Elizabeth S
1 contribution
Oct 2022 • Family
Thank you My Quest Concierge and Gerry for the best experience and tour ever! It was the highlight of our trip and vacation in Mexico. If you have the opportunity to book a private tour with this company and Gerry, just do it! I ran across this private tour company on a blog that talked about the best tour experience with young children. I knew a long tour to Chichen Itza and the cenotes in a large tour group was not the way I wanted to go, and made the leap to book this private tour. We have no regrets! From the communication at booking, to the details the day before and to the personalized pickup at our hotel we felt well taken care of. Exceptional customer service!
The best part was Gerry our tour guide, which by the end of the day felt like a friend! My kids are still talking about how great he was. His extraordinary knowledge of the history and culture blew our minds! His passion even led him to go back and study even more at the University. Every part of the tour he was thorough and patient, answering all of our questions and engaging with both us and our kids. We never felt rushed and he took into account all the details of the day. We dined with him at lunch and he ordered all the delicious local specialties at a beautiful restaurant in Valladolid. We continued on to finish our tour at a gorgeous Cenote, where he just let us swim and play and zip line as long as we wanted! We did some shopping to finish the day, never once feeling rushed. I cannot thank him enough for this incredible experience and hope that someday soon we can reconnect with him for more amazing conversations and new tours. 5 stars isn’t enough to give this gentleman! Book with this company!
Written October 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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My Quest Concierge Private Tours (Playa del Carmen) - All You Need to Know BEFORE You Go