The Cenote Guy
The Cenote Guy
5
7:00 AM - 5:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM
Sunday
7:00 AM - 5:00 PM
About
Let's make Cenote diving the Highlight of your stay in Mexico. Experience this unique diving environment with our dedicated guides. Let our passion guide you. The Cenote Guy is a project with one objective: To give every certified diver an opportunity to live an unforgettable experience diving in the cenotes. Cenote Diving at its best.
Playa del Carmen, Quintana Roo, Mexico
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Awards
Travelers' Choice
2022

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Tours and Tickets by The Cenote Guy
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(64 reviews)
(137 reviews)
(45 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
1,105 reviews
Excellent
1,104
Very good
0
Average
1
Poor
0
Terrible
0

Snah
Mexico1 contribution
Mar 2023
We spent the past 5 days with Sebastien (and Dani on the background) from The Cenote Guy as our tour guide and dive master and I can only say that each dive was amazing and a true exhilarating experience.
It’s the combination of the service-level, expertise and more importantly the guy from The Cenote Guy that made this trip unforgettable and something to repeat in the near future…

Thank you Sébastien and Dani…
Written March 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Castaway007
Geneva, Switzerland69 contributions
Mar 2023
Have been diving all over the world for the last 25 years and The Cenote Guy is easily in my top ten dive shops. Dani is excellent in the organization and very professional in all communications. Diving was with Sebastian who's briefings and explanations are top and as a dive master he's top notch. To note it's a max for divers per trip which makes it relaxing. Food provided was excellent too. If you ever get the chance, check out diving in the Cenotes, it's a magical experience and made all the better by these guys
Written March 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bunade G
Munich, Germany10 contributions
Mar 2023 • Couples
Such an amazing experience.
The diving was so great, I am still speechless!
Cenote Guy is really doing everything right, from the communication to the dive master.
10000% recommended!
Written March 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Joni
1 contribution
Mar 2023 • Couples
I had a blast diving with The Cenote Guy. The booking process via WhatsApp was easy and if I would have had any questions, they could have been answered within WhatsApp - but as the FAQ and the information provided while booking were very throughout, I didn’t even need to ask for anything specific.

Our guide Paco was amazing as well - even though I just did my OWD I felt safe and got encouraged a lot by Paco. If you like diving and got an OWD -> Don’t miss out on this amazing and unique experience!

10/5 stars - would recommend
Written March 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Smirkels
Sacramento, CA1 contribution
Mar 2023
The whole process of purchasing the tour was easy and we remained in complete contact until the tour date. Truly one of a kind customer service. This experience was just amazing. We had a private tour with Max as our guide and he was great. He was immediately our friend, that's how comfortable he made us feel. We, honestly, could have not been happier. Max explained everything and made sure we were completely comfortable before diving. The dive itself was like being in a whole new world...so stunning! Our friends couldn't join us this time and they were all super jealous. The photographer took pictures and video, the package was super reasonably priced too! And, it included more than just our pictures, really cool! We will be back to do more dive with The Cenote Guy! Cannot wait!
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stacy H
24 contributions
Mar 2023 • Friends
Paco was great. This was our first dive outside of our certification dives. Paco was patient have informative. He took us to two Cenotes in the same area. Unfortunately no cameras allowed but cenotes are dark so any pictures you take would not do these Centotes justice. They have a camera person on sight. He is equally as awesome, great pictures with extra footage and great information about the Cenote. Well worth the purchase.

Thanks Centote Guy for a wonderful experience.
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Elena7897
Aurich3 contributions
Mar 2023 • Solo
I had a great experience diving with The Cenote Guy. The booking via WhatsApp was super easy and I got all the information needed beforehand.
The timing was great, we left the first Cenote, Dos Ojos, right when it started to get crowded and we were also the only group (3 divers and a guide) in the Cenote The Pit. For the Pit you need to be an Advanced Open Water Diver as you get down to 30 meters. Both Cenotes are super unique and beautiful, but good buoyancy is mandatory so that you don’t destroy the limestone formations.
I felt really safe the whole time and really enjoyed this experience!
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Thomas T
1 contribution
Mar 2023 • Solo
Diving the Cenotes was an excellent experience, and Cenote Guy is the best choice for your experience. Our guide was fun and energetic and had great knowledge of the cenotes and why and how they formed. You won't be disappointed with this agency!!!
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola amigo Thomas! Thank you very much for your review! We are extremely glad you had such a good time diving with us and we are happy to know that Mel's enthusiasm was contagious and she helped you enjoy these dives even more! We hope to see you again soon, thank you very much for choosing us!
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tiffany Y
2 contributions
Mar 2023 • Solo
10/10 would recommend diving in the cenotes to discover a whole new world and with the cenote guys! Mel was super good at explaining the history behind the cenotes and also made all of us feel comfortable despite it being our first times at the cenotes. Nicte-ha and El Pits were nothing short of amazing!
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Tiffany! Thank you very much for your review! We are so glad you loved The Pit and Nicte-ha, they are fantastic sites offering so much diversity, there Cenotes are favorites for sure with the amazing sights. We are so happy to hear that Mel's enthusiasm and passion were contagious! Our priority is the safety and education of our divers. So glad you felt comfortable and enjoyed your day. We hope to see you again soon! thank you very much for choosing us!
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Markurban
London, UK6 contributions
Mind blowing diving in these centotes - amazing light, rock formations, hydrogen clouds and haloclines. Our guide was awesome - took really good care of us, explained everything very well in great English and took us to some great spots. Lunch and snacks were nice
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola amigo Laszlo! Thank you very much for your review! We are very glad you had such a good time diving with us, and happy to know that Paco's expertise and knowledge helped you enjoy these dives even more! It was a pleasure diving with you and sharing the history and beauty of the Cenotes. We hope to see you again soon and thank you very much for choosing us!
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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The Cenote Guy (Playa del Carmen) - All You Need to Know BEFORE You Go